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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 886 reviews
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great investment for wireless headphones. Great sound and it's really convenient not having any wires to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Works Well. Great sound and very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear bugs. They fit great, are light and charging is great. Love the sound too! Great when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these for my son. He loves them! It has made things much easier for him to roll around in his wheelchair and listen to music. He bought a pair for my wife for Mother's Day .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound for what they are, the battery life is good, they are comfortable and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Sound quality

    Rated 5 out of 5 stars

    Love these things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not big bulky. They sound great for music, calls & podcasts. They charging case is quite handy also.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea but wish the battery would last longer...2 hrs is not enough! I find myself charging and recharging all day! :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not best reception but not worst.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty clear reception but only use indoors, don't think it would be good outside. ..could be wrong. Charge lasts thru several hours talk time before quality worsens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them on sale and I had been looking at them for a long time... decided to take the plunge for the sale price. They don't get as loud as "plug in" earbuds, but the sound is still clear and fairly loud - I do like the volume UP pretty high. It gives such freedom not to be plugged in - you don't get tangled up on the subway. Great product - LOVE them.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your compliment. Next time, bring your BackBeat Go 2 headphone to the gym or any outdoor exercise. It is sweat-proof, and it could be your favorite exercise partner!Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Plantronics except when I have to tap the left ear bud to get the music going. Once I finally get the static out the sound is great.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappoint in fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was okay. The fit was uncomfortable and it was hard to keep the earbuds in place regardless of which size I chose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good bluetooth set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for the price, my only complaint/4 stars, is the wire that goes behnd your neck sticks to your skin, or gets caught easily in your collar and as you turn your head, the buds get tugged on, and can eventually pop out. Since good suction is key to the bass quality they say in the manual, this can be kind of frustrating at times. Otherwise they are great.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you very much for sharing your concern and feedback on BackBeat Go 2's wire. We would forward your feedback to product development team for them to work on product upgrade.Plantronics

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Pairs easily and always connects when powered on. The recharging is is handy as well. The only little issue is the size of the case which is a little small.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality,reasonable price and easy to use.Sound quality supringly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these wireless headphones have been working out great. I just I've had them for 3 months. I hope they last a lot longer than the previous ones I had bought some time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, nice design and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used mainly for working out so that I don't have to deal with cables. The sound is great - they connect and work very well. Recharging is easy and the battery lasts well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ear buds, better with a little added bass. a bit of a challenge to figure out how to make the ear buds searchable on multiple devices. but easy once you do it a couple times.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently returned another set bc it no longer could be charged after I left it uncharged for a a month. I liked the fit of that pair better and the fact that the cord could be adjusted for size. I really love the charging case so I can charge my headset on the go. My only issue is I have small and sensitive ears and these buds even the smallest size is a little firm for me and a little too big. I can still wear it for a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Plantronics bluetooth earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slightly better on overall sound compared to 5 years ago but bass is non-existent unless you are comfortable with sticking them ALL the way into your ear and at that point, background noise is non-existent if you are concerned about using them during outdoor activities like running where ambient traffic noise is a concern.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice ,easy, and they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using them for music and taking calls in my car or in yard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've give them a 4 star rating, I don't use them anymore because I don't like things in my ear, but when I used them they worked fine

    No, I would not recommend this to a friend