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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 886 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Plantronics - BackBeat GO 2 Bluetooth Earbud Headphones as a replacement for wired Sennheiser phones because the phone jack on my cell phone no longer works. The Pantronics are very lightweight, hold a charge for 3+ hours, sound quality is very good, the earpieces stay in my ear very nicely, even while exercising. The on-cord controls work great and phone calls are easily handled. I do not regret my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Very good Bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth earbuds are competitively priced and of average to above average quality. I especially like the charging carrying case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if not used too often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I really liked these headphones, the fact that you can leave your phone in one place and can walk around wireless up to like 50 feet is pretty cool. Good amount of battery life for the size and recharges quick. Cons: They are small, but still for my ears a little uncomfortable, hurts after a wile (my reason for not wanting them anymore). If I use the mic for a call, people don't here me really well. I couldn't make it to bestbuy before the 14 days or else I would have exchanged them for a wired headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were easy to sync with my iphone, and they have great sound quality! The different earpieces are nice to have as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Light weight and great sound. Fit in your ear great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for hands-free listening/talking with iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to set-up and stay in my ears while exercising, gardening doing hobbies and working on computer. They also block noise and I have to be careful at work because sometimes I don't hear my boss, who is pretty loud. The battery life is good but I do recommend plugging them in nightly. The case is a little awkward but I've gotten use to how to store them. Overall a great product for great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great wireless headphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy would recommend them. they are really good for the gym or when out walking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disnconnects when i pause a video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth audio clarity is better than the previous versions but has a problem. The bluetooth disconnects eveytime i pause a video on my device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    my buds last. two to three hours at a time + exten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not hAve 50 characters to offer. The buds are ok. They block out the noise of the lawn mower and provide adequate sound.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Never worked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These charged completely, but then wouldn't power on so I couldn't even pair them with my phone. After a little playing around with them I finally got them to power on and they easily paired with my phone, but then shut down in less than 5 minutes saying they needed to be charged. Needless, to say, they are being returned. I think I'll stick with my corded ones ...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound good fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new pair of buds and these looked good and the price was right. They fit great, don't fall out while I am running around and the sound quality is terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound .. I Like being wireless..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound .. I Like being wireless.... Pairing is tricky at times . A bit expensive but I would recommend these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's Bluetooth and great for jogging! Could be a little louder but I'm still very happy with this prouduct

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    battery life is dissapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money. battery life is short. could be smaller / lighter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of this product is great for the price. They stay in while running and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I had another set before this. They last a long time and keep your hands free while running. They also fit into ears snuggly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for old people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy and the sales person was great! I did not need the top of the line or the very best, all I needed was it to work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I like these enough to review them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel all the time. I make a lot of phone calls, I listen to a music, podcasts and books and I run with these. Not having them plugged into the phone gives you freedom you didn't know you were lacking. They have a good snug fit and didn't fall out on my run. The rubber they are made with is more durable then most ear buds and I just throw them in my pocket and go. No tangled cords.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought these headphones, and am not disappointed at all. Sounds great, and fits perfectly in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    nice but too big to stay in my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was great but they were too big to stay in my ears

    I would recommend this to a friend
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