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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 416 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good sound and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and design. Stays in place yet out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound as good if not better than the beats by Dre.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes out of ears sometimes but may have wrong size on buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for i guess. Sound good bluetooth is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good....If you don't sweat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and these started to fall out of my ears when I began to sweat. Very frustrating. Sound is good and it was easy to pair to my phone. I recommend these for all activity except for running.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our BackBeat GO 3 wireless earbuds.

      This model is focused on bringing the user the most convenient wireless music listening experience with high fidelity, but it was not designed with sports/active users in mind. If you'd like a wireless headset for more active use (working out, jogging, running, etc.) we recommend that you consider our BackBeat Fit instead.

      We will forward your feedback to our product managers for consideration when developing new devices, please don't hesitate to contact us at www.plantronics.com/support if you require assistance with our products. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my earbuds. Nice quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice ear phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth earphones good price five hour play time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and sound quality is very great sounding

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great sound and quality for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of wireless earbuds, so I wasn't completely sure what to buy. The store rep recommended these because he had a pair as well, and I'm so glad he did. The sound is great. They fit my ears perfectly. And the recharging bag is super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sweat baby Sweat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've sweat through every wireless Bluetooth set of headphones you can think of; Jabra, Bose, Beats, Skullcandy, you name it. These are the only headphones that have lasted for me and shown no signs of slowing down. Very satisfied customer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy headphones to listen to wifi on plane flights and they work great. Also use them when doing yardwork and mowing the law. Very comfortable and great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought these as a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person receiving the earbuds did not like that the bouncing of the cord made noise while she ran. It did not bother me,but I don't have to wear them. I prefer and use the over the ear Plantronics style. It does not bounce. I'd still give these a four star rating.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great and same time not bad. Not a fan of the ear fit, regardless of ear bud size used. Sound is slightly below average. sound at times like you are in a tunnel.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your feedback and review, however we sorry to learn you were having trouble getting the sound you should with the BackBeat GO 3. The great sound quality of the BackBeat GO 3 requires a great fit. Please be sure to test out the different eartips included in the product package to see which one has the best seal for you. You might even need a different size for each ear. You will know you have a great fit when environmental noise is blocked out, earbuds feel stable and secure, and the bass is strong. To learn how to change your eartips, and more information, watch this how-to video: https://www.youtube.com/watch?v=28qNu2BJa1A Please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality excellent. Earpiece stays in place. Learning buttons to push a little challenging, but thats no different then any other wireless ear buds. Overall would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable set of earbuds that gave me great quality sound. Well you can't go wrong with these. I really like the extra charge the cones in the storage bag, now that was a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to charge and comfortable. The battery pack that charges the buds is very nice and will give you 2-3 charges. The earphones last about 6hrs per charge. Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound ok - Mic awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great in the earphones. I really need a sharp, crisp mic for Voice to Text and phone calls. This is not it. Have to manually correct every time I VTT.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      If you're looking for a Bluetooth headset with exceptional call quality we recommend that you consider any of our M, Explorer or Voyager series headsets which are intended and developed mainly for call use and have optimal microphone positioning for voice clarity. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Just ok Sound, Not a great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for wireless headphones to use while working outside and working out on an elliptical. Wish the sound was louder and had more bass for the price. Main problem I had was I could not get a secure fit for my ears. Every now and then would have to secure back in my ear which was annoying while working out. Returned them after a week and am currently looking for a different wireless headset I can work out with that is both more secure in fit and better sound quality.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3 Bluetooth headset. We are very sorry for your experience. Our customer care group is available any time at www.plantronics.com/support to address any questions or issues before returning your headset to the place of purchase. Plantronics

  • Pros mentioned:
    Charging case
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    easy to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds didn't state in my ears, they kept falling out. I liked the charging case option. But easy to lose.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our BackBeat GO 3 Bluetooth headset. Please be sure to test out the different eartips included in the product package to see which one has the best seal for you. You might even need a different size for each ear. You will know you have a great fit when environmental noise is blocked out, earbuds feel stable and secure, and the bass is strong. To learn how to change your eartips, and more information, watch this how-to video: https://youtu.be/4V9LaMLd6tE

      Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

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