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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 416 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality but not so comfortable on ears. Won't be good for long time usage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has pretty good range and the cord is the perfect length! Great sound quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their better than the wireless beats! Their really good for athletes who do intense work outs and sweat a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for listening music but not hands-free. the noise cancellation is not effective

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had at least 10 pairs of Bluetooth speakers... This is by far the best quality pair I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    really worth spending money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a good quality wireless ear phone and i saw this. I orderd it and i'm impressed by it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but cord is not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but the cord is already breaking and probably won't last too long.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3 Bluetooth headset, we are sorry to hear you're having trouble with your unit. If the product's cable is damaged under normal usage conditions we recommend that you request a replacement. Your headset comes with our one year limited warranty and you can request a replacement by following these steps: http://bit.ly/2eG1uxo Plantronics

  • Rated 4 out of 5 stars

    Great sound, when in ear properly. Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Just make sure it's in the ear right or you loose some of the quality in the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free listening at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my son. He uses his headphones with his phone for music, but didn't like being tethered with the cords. He found these and they worked exceptionally well for him when he was working at a golf course over the summer doing groundskeeping. He could secure his phone in his pocket and not have to worry about knocking it out with the cord. They are pricey but I think with the way he uses them they were a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound was decent, I lost this headset on the first day I purchased it. It was around my neck and slipped off easily, without me feeling it. There should be a locking mechanism on this headset to prevent someone from losing it. $90+ down the drain!!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3, we recommend that you use our Hub app for Android and iOS alongside our products in order to be able to use the Find my headset feature, which shows you the location where a connected headset was last used in order to help you locate it.

      We will also forward your feedback to our team for consideration when developing new products. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but doesn't last a month before the speakers mess up. Waste of money

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance Plantronics

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I expected..Great for working out indoors and outdoors. Long lasting batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product started off good but now the bf wants to exchange them I'm coming to find out no blue tooth earbuds are up to his standards

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go beat 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best wireless headphones and love the pouche that comes and it last long on battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they match my gold vibe that I've been trying to go for. But sometimes they hurt my ears when I leave them in to long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do a good job staying in your ear. Have not had any problems with them so far and I have had them for four months now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    they sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was not bad, and they have a great sound quality. Would recommend to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked great for me. No problems with them. Comfortable to wear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy to pair to iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones - wireless (bluethooth). Nice not to have chords when running/working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a little high...but worth it. Great quality sound and excellent for working out.

    I would recommend this to a friend