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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 416 reviews
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a good pair of wireless headphones at a pretty good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the headphones to listen with my iPad. Good listening. However, it is still limited. The mobile that recommend with the headphones is limited to only update firmware on this headphones and info for them. The 6.5 hour battery life is no great. If I want listen it at work, It does not last my whole work day. Besides that,. It a basic wireless headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Size of earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the earbuds slip off, but after a few days of using them they adjust to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound quality is above expectations. Would recommend highly to others!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for my son, he loves them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, work great, my son loves them and we will definitely recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a warehouse enviroment and can freely move around my work area and across the warehouse without losing my music .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume levels it has and I love the clarity of the music and voice it has

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my headphones cause is hand free and also last a least five hours to listen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had great sound especially for the price. So was very disappointed I had to return them. The left bud would not stay in my ear no matter what I tried. I would have tried another pair but they were OOS when I went back.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless speakers are great. they reach very far and they are still clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooht

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are a great bluetooth for do some sport and running the sound are incredible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset for exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They earbuds fit snug in your ears and the sound clarity and quality are amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best overall results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this product extensively online and asked several questions to various Best Buy associates. I bought this product because of Plantronics' reputation for noise cancelling microphones on their bluetooth devices. As a business traveler, I wanted to carry one less device where I can listen to music and pick up a quick phone call without having to switch to a noise canceling device. I did not like these headphones at all. The right ear volume was higher than the left ear. I tried several replacement ear buds was unable to obtain a good enough seal to block out background noises. I knew that Plantronics is known for their microphones as that is where the brunt of their technology is. The microphone worked great (not as good as my voyager) but I was unable to overcome the other pitfalls to keep these wireless earbuds. I was looking for a product that would perform both functions well, needless to say I still have to use two separate devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really handles alot of abuse from the gym. Great sound quality. Sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound and are easy to use. Keep a charge for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality equal to much more expensive earbuds but half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, easy to setup with all devices and confortqble design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it wouldn't stay in my ear with out me pushing it all the way in. But the sound was great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M VERY HAPPY WITH THE SOUND, THE CHARGER IS HIGH QUALITY. 5 STAR ITEM.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great quality and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I was kind of hesitant to go wireless .. best purchase ever

    I would recommend this to a friend