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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 416 reviews
  • Rated 4 out of 5 stars

    nice and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son wanted a certain Big pricey name brand of headphones. When talking to my favorite best buy guy he suggested there and they were quite a bit cheaper then the other. Got them and my son was and is very happy with them. Did take a moment to figure the bag/carrier but not hard. A LOT CHEAPER 1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit very snugly and have great sound. They are great under most circumstances, however, the controls on the right add just enough additional weight to cause the headphones to pull to the right during activity. I wish there was a counterbalance. Still, I am happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Decent for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, these rated pretty well, and I needed headphones, so I gave them a shot. They were on sale, which was a nice bonus. They worked well, were comfortable, and stayed in place. My phone is having bluetooth issues, so I returned these, but, they performed well for the price point ($70).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Idea for Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product so much I borrowed them from my son until I have time to purchase my own or save enough points to get them for me Sound not as good as headphones but the weight is great so there is some sacrifice. Big $$ vs. Lesser Sound Quality and Weight....... EZ Recharge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit and met needs. Quality product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds for hands free use. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have nice sound to them, but the fit eliminates most background noise which can be an issue when running outside. They stay in fairly well, but I usually clip the wire to my top anyways for those rare occasions they fall out or I need to run with just one side in use.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found out how to actually make these stay in my ears, I like these. I wish there was more bass, but I think each ear is different. Every now and then, I push these in to get a tighter fit, but when I am running, they don't fall out and that is what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones fit great, never leave my ears when working out or running. i love that it tells me how long i have to listen. It also shows the amount of charge left in my headphones on my phone. very easy to use and sync. probably the best headphones for my dollar spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great earphones, easy to use, and provides useful information about usage and battery. They do not move inside the ear, and are comfy to wear. The only con, is that after a couple of hours of use they become uncomfy due to the pressure in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice sound...lousy ear inserts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life but none of the ear buds fit my ears very well. Also, I have lost both of the earbud inserts as they aren't attached very well to the main headphone body.....

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your feedback and review Pete, however I'm sorry to learn you were having trouble getting the sound you should with the BackBeat GO 3. The great sound quality of the BackBeat GO 3 requires a great fit. Please be sure to test out the different eartips included in the product package to see which one has the best seal for you. You might even need a different size for each ear. You will know you have a great fit when environmental noise is blocked out, earbuds feel stable and secure, and the bass is strong. To learn how to change your eartips, and more information, watch this how-to video: https://youtu.be/4V9LaMLd6tE Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Backbeat is very good no issue or complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good ... work really well ... nice product for the price also if you compared with the other expensive one, this one has the same quality nothing different ... and you save lot of $$$

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always used to having wires when l listening to music now with these headphones I dot have to work about that. also has great battery life and good sound great for workouts because it's sweatproof

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Terrible bass response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and the battery in the case is a great feature, but the bass is non existent and they are starting to sound distorted. I would NOT buy these again.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your feedback and review Pete, however I'm sorry to learn you were having trouble getting the sound you should with the BackBeat GO 3. The great sound quality of the BackBeat GO 3 requires a great fit. Please be sure to test out the different eartips included in the product package to see which one has the best seal for you. You might even need a different size for each ear. You will know you have a great fit when environmental noise is blocked out, earbuds feel stable and secure, and the bass is strong. To learn how to change your eartips, and more information, watch this how-to video: https://youtu.be/4V9LaMLd6tE Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. They have pretty good battery life and with the pouch charger can recharge 2 more times. Good sound quality. All in all a good deal for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best I've had, but pretty good. Like the Bose better

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Good sound, handy case, 2nd set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second set for our household. I bought these for my husband because he liked mine so much. Only complaint is 6.5 hours listening time is a stretch...it's more like 4 hours. The battery-charging case is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don't slip off when I'm working or working out. Really cool design. It takes some time to get used to but they feel comfortable. Sound quality is really good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Bluetooth headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these Bluetooth earbuds. They sound pretty good for the price. They come with a cool carry case with a battery that charges them when you plug them into the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Platronics earphones at work for Webex meetings and learning programs, and it has great clarity. After trying two other brands that did not meet my expectations, I chose Platronic Earbuds and they are great.

    I would recommend this to a friend
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