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Plantronics - BackBeat GO 410 Wireless Noise Canceling Earbud Headphones - Graphite-Front_Standard

Customer rating

Rating 4 out of 5 stars with 123 reviews

76%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

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  • Rating: 5 out of 5 stars

    Quickly becoming my favorite BT earbuds

    Posted
    Zunderwood
    • Tech Insider NetworkTech Insider Network

    This is my first time using an around-the-neck style earbud. I gave the Plantronics Back Beat Go 410 a short charge upon receipt as I typically do with all new devices, but it apparently arrived fully charged. After connecting the Go 410 to my Pixel 2 XL, I installed the recommended Back Beat App from the Google Play store. Once the app was installed and running, it offers some handy end-user features like ANC controls and a limited Equalizer option. For the ANC ( Active Noise Cancellation), there are 3 options. The Off setting, as implied, turns off all noise cancellation (allowing even minor background noises to be heard). The Low setting turns on the lowest level of noise cancellation, while the High setting is the strongest of the noise cancellation and attempts to block out the noisiest environments. I did three tests of the ANC. In test one, I had a TV playing in the background while I was listening to an audiobook. Turns out I could hear the TV in the background regardless of the ANC setting, although the higher the ANC setting the more muted the TV sounded. Still, you could hear the TV even on the highest setting. For the second test, I had the TV playing in the background but played some low volume blues music. With ANC off, I could still hear some of the TV but it was pretty muted. Continuing with the same song but with ANC on Low, most of the TV noise was gone. With ANC on High, I couldn’t hear the TV at all. For my third test, I went on a walk where there was considerable after work traffic and where the speed limit is posted at 50mph. With ANC off and listening to my audiobook, you could plainly hear the traffic and plenty of wind noise. ANC at the Low setting helped a lot, while ANC at the High setting pretty much blotted out all wind or traffic noise. The equalizer has two settings, Base and Bright. Bass boosts the low frequencies and, in my opinion, provided for me the best all around sound. The Bright option boosts the high frequencies, but wasn’t to my liking as much as the Bass option. I was pleasantly surprised by the earbuds themselves. I typically have to swap out numerous wings and tips before I find a good fit. The tips that came standard on these buds, however, fit perfectly. Not sure how they did that but it was a really good fit. There are additional tips provided if the ones installed aren’t to your liking. A feature that Plantronics calls Magnetic Smart Sensors comes in pretty handy. Essentially, if you touch the rear of the two earbuds together, magnets will lock the two earbuds together. When locked as such, the earbuds turn off Bluetooth and ANC to conserve battery power. Pull the earbuds apart, and Bluetooth and ANC are both turned back on. For battery life, you will get up to 8 hours if you use ANC, and up to 12 hours if ANC is off. The charging cable that comes with these earbuds allows you to change the cable into a 3.5mm adapter. Plug one end of the charging cable into the earbuds, you could still listen to audio if your Go 410 was out of battery power by plugging the 3.5mm adapter into an audio port from an airplane’s headphone jack. Or perhaps your phone’s headphone jack, if it has one. The Go 4190’s are sweat resistant and, how nice, are compatible with Bose eartips. Okay, so maybe the Bose eartips aren’t the biggest issue here, but Bose eartips are definitely a nice to have if the included Plantronics eartips aren’t providing a comfortable fit for you. From a weight perspective, I was curious how heavy the Go 410 would be. However, the earbuds seemed especially light and the strap was almost unnoticeable during use. All-in-all, these earbuds are quickly rising to being one of my favorites. I think they sound great!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good alt 2.5mm jack, back lacks features

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network

    Pro -Decent battery life -A wired connection improves versatility -Magnetic on/off toggle is useful -Water resistant -Comes with nice carry bag Con -Buds aren't as comfortable or customizable as competitors -Neck band will squeeze in and pinch thicker necks -Toggling noise cancelation is futzy -ANC quality not great and completely depends on how well they seal in your ears -Default audio is tinny and requires the app to get decent audio balance -The app EQ is nowhere near as robust as JLab and Jaybird -No HD audio codecs ( apt-X, LDAC, etc ) -Controls use "hold button for multiple seconds" control scheme, which is slow -Mic can't be used in wired mode, despite having 4-pole connector -Wired connection doesn't work on all phones and mobile devices -Phone calls sound mediocre and distant -3.5mm cable is proprietary, so don't lose it Overall I really wanted to like the BackBeat 410 Go earbuds. My workhorse headphones can connect over Bluetooth, 3.5mm, and even USB for computers. I love the versatility they give in being able to connect to practically everything in any situation. But they're also big and bulky, so rarely leave the desk. When I saw the 410 Go had a 3.5mm cable as well, I thought they'd make a more portable alternative to my usual headphones. In some ways they are, but in all I was left disappointed in them. First, the good. The BackBeat 410 Go has the basics covered. The battery life is decent, the earbuds are reasonably comfortable, they're water resistant for sweat and working out, and they come with a nice carry bag to hold the buds, the charging cable, and the two extra ear tips. The backs of the earbuds have magnets and a sensor so that the buds go into standby whenever they're clasped ( just take them out of your ears and let them fall together in front of you ). The charging cable is a standard micro USB to USB A ( the micro end is a 90 degree fitting ). No AC charging plug is included because you probably don't need another one. The charging cable also doubles as the 3.5mm auxiliary jack ( the large USB A connector comes off ). The 3.5mm connector is 4-pole, suggesting it supports the mic as a full headset, however I wasn't able to get the mic to work on any phone, tablet, or computer. My phone ( Lumia 950 ) wouldn't even recognize it as headphone alone, though other phones had no problem with that. Now the bad. First, is comfort. I've got a very thick neck and found the neckband on the 410 to slightly pinch in. It wasn't painful, but it was enough to be a nuisance throughout the day. Also, the 410 only comes with three sets of ear tips, compared to the often 6+ sizes and shapes available in JLabs and Jaybird competing products. I couldn't get as comfortable an ear fit with these as I have with other earbuds. As the active noise cancelling on earbuds is largely dependent on how well they fit and seal in your ear canals, this is a potential problem for many people. Audio quality is okay, but not great. Default sound, without any software EQ improvements from the companion app, is very tinny and lacking in bass. The mobile app can switch to a heavier bass profile, but that's the only alternative; no option for customized EQ curves. The 410s also don't have any hi-def audio codecs, like apt-X. Finally, phone call quality sounds distant and mediocre at best. The control pod on the right side has the typical volume up/down buttons and a center button for play/pause and other things. The buttons pull double duty through long presses, which I'm not fond of ( I much prefer faster double- and triple-clicks to do that ). Turning the ANC on and off involves pressing and holding two buttons simultaneously, which can be tricky depending on how wide your fingers are. In all, I simply don't think the 410s do enough to warrant their price. JLab's Epic line tops out around $100, and though they don't have a 3.5mm jack, they come with more eartip and EQ options, better controls, and overall more comfortable fit ( the buds coming up and over my ears helps them stay put better ).

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Better option vs. Jabra 65e

    Posted
    Raiders
    • Tech Insider NetworkTech Insider Network

    I've been using these at the office now for about two weeks, and in comparison to the Jabra 65e headphone (which I used for two weeks prior to receiving the Plantronics), these are a much better option for me. Overall If you're looking for a neckband-style headphone (vs. completely wireless or over the ear) I think this is better than the Jabra, depending on your needs. The value proposition is pretty good too, but you can find similar prices on the Jabra on sale. They are light, comfortable, and easy to use, and a good choice for basic wireless earbud style headphones. If you're looking for a workout/fitness headphone, I'd look elsewhere - although the design is lightweight, Plantronics doesn't provide an IPX rating, so I'd be cautious about getting these sweaty or near water - the charging port on the neckband is only covered by a small flimsy plastic cover. Pros: Design/UX - The design and user experience/comfort in my opinion is better than the Jabra. The inline remote is on the right earbud wire (vs. on the neckband in the Jabra) which is a more natural ergonomic choice for me. It's very light and I don't notice it during the day, because the "neckband" is basically just a thick, flexible wire. Also, because the neckband is just a flexible cable, it's much more compact and easier to carry vs. more rigid neckband designs. Battery life is fantastic. I can easily make it through an entire day of periodic (not continuous) use, and the "smart magnet" feature which puts the unit to sleep when you dock the two earpices together is a great feature to have in office use, as I'm frequently taking them out of my ears throughout the day. Sound quality is fine for me (I don't consider myself an audiophile). The highs/lows sound appropriately balanced to me, and there's an EQ feature in the app to tweak the sound profile. The bass is present, but not really "punchy" compared to the Jabra, but I think that's because the eargels on the Jabra had a tighter fit in my ears. I prefer the Plantronics eargel style (no wings) vs. the Jabra, mainly because I'm often taking them in and out of my ears throughout the day, and the wings make it harder to put back in correctly. Cons: The noise cancellation is not that great. There are two settings (low and high) but neither do as good a job at cancelling noise compared to the Jabra. For my office environment (relatively quiet already) this is not a big deal for me, but if you're in an open cube farm or a noisy location, I'd go with the Jabra over these. If ANC is really important, you definitely should look at an over-ear design or perhaps a wired Bose earbud. For the airplane, I'd definitely take a different pair of headphones, except that the Plantronics has a unique 3.5mm headphone jack pass through charging cable that can be used to plug in for the airplane, which the Jabra (or most other neckband style) doesn't have. However you cannot charge and use the headphone jack at the same time. There is a companion app available that allows you to adjust the settings, but it's really not required and the app frequently said my headphones were not connected, when in fact they were. Compared to the Jabra app, the UI/UX of the Plantronics app is better, although the Jabra always reported I was connected, so I guess is a toss up between the two. Charging is only via micro USB, not USB-C. However, the custom cable provided in the package also has pass-through 3.5mm audio. The headphones charge fine with any micro usb cable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for the active person in your life

    Posted
    underdog217
    • Tech Insider NetworkTech Insider Network

    I’ll start this off by saying that I hate things that rest on my neck. I won’t wear necklaces or heavy hoodies, it’s always bothered me but with getting the new iPhone with no AUX port, I needed new headphones. I regularly attend the gym and figured these would be solid option since they’re Bluetooth wireless and won’t get in the way of my active lifestyle but was still hesitant about how comfortable they’d be on me. Glad to report that my fears were unjustified.these headphones have a sleek look and are quite comfortable. Obviously you’ll be conscious of a wire hanging between your ears but it’s pretty discreet and not heavy at all. The material is plastic/rubber but smooth and doesn’t interfere. The sound quality is surprisingly good, obviously it won’t be Bose quality but the bass is very noticeable in a good way. You’ll notice in the attached pictures that the headphone had magnets in each end so that when the headphones come off, the magnets attach which turns off the power and Bluetooth, conserving the battery. The battery has been averaging about nine to ten hours of run time between charges which is a bit above the standard for these type of headphones, another positive note. A couple inches below the side of the headphone is a touch pad for volume control, voice control, and pausing/playing music. It’s easy to use, easy to learn, and very user friendly. The last positive note for anyone who has an AUX jack in their phone is that, as pictured, the USB port can pop off and become an AUX plug, that way if the headphones lose battery and you aren’t near a charging port, you can plug the AUX cord in and start using the headphones without Bluetooth. It’s an incredibly intelligent design In closing this is user friendly with good sound, structure, and quality features. I’d absolutely recommend this and look forward to continuing to use these headphones in the future.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Sound of Silence

    Posted
    Daddio
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    There are many different brands and models of wireless Bluetooth earbuds available. A relatively rare feature for this price point though, is ANC (Active Noise Cancellation). The components necessary for ANC are the reason for the two lobes that drape on either side of the wearer’s neck. Similar Plantronics earbud models without ANC use the same earpieces as the 410 and give similar sound dynamics at a lower price and slightly lighter package. However, part of the reason we sometimes use headphones or earbuds is to separate ourselves from the annoying noises in public places on the ride to and from work or in the gym. Again, for this price point the Plantronics BackBeat GO 410 earbuds deliver not only good voice and music but some peace and quiet too. You can have slightly better ANC for double or triple the price, but the ANC on these earbuds is reasonably effective. PROS: - For the less technical among us, the BackBeat GO 410 earbuds seek out and pair with a Bluetooth device like a Cell Phone when they are turned on the first time, out of the box. For that reason, it’s a good idea to have your phone within 20 feet with its Bluetooth transmitter turned on, before opening the BackBeat GO 410 earbuds box and turning them on for the first time. If you forget, or you want to pair them with a second or third device, there is a button pushing procedure outlined in the owner’s annual to follow for Bluetooth pairing. - The Active Noise Cancelling is effective and produces a noticeable reduction in background noise particularly droning (steady rhythm and frequency) noises like lawn mowers and aircraft engines. - ANC does require extra power from the batteries, so it’s important to shut the power down when the earbuds are removed, even temporarily. There is a handy feature that shuts the power off just by removing the earbuds from your ears and clicking them together around your neck with the internal magnets in the earbuds. - The foam of the earbud insert is sweat resistant, to stop premature deterioration. - The BackBeat GO 410 earbuds use the latest Bluetooth 5.0 protocol. That means a solid stable connection as far 30 feet between the earbuds and your phone, as long as the phone is up to version 5.0 of Bluetooth too. - The flat rather than round cross-section wires of the BackBeat GO 410 earbuds, resist tangling and knotting. CONS: - The BackBeat GO 410 earbuds use the older Micro USB connection for charging rather than the more current and versatile USB-C connection. That sometimes means carrying around two different types of charging cables for your equipment. - The frequency response and battery life of the BackBeat GO 410 earbuds is only average. However this is the feature price we pay, for Active Noise Cancelling. CONCLUSION: - In the end, you have to decide if Active Noise Cancelling is an important feature for you. If it is, I highly recommend considering these earbuds. If you have no need for ANC, then you can get lighter less expensive earbuds with the same sound quality and longer battery life. It’s your choice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for music, not so good for calls

    Posted
    cw77
    • Tech Insider NetworkTech Insider Network

    I thought music quality was pretty good. Decent bass, nice mid-range, and crisp highs. The earbuds are very comfortable, and fit securely. These are probably some of the most comfortable earbuds I’ve ever owned. Can easily wear them for hours, with absolutely no discomfort. Most other earbuds I’ve tried are only good for an hour or two before they get uncomfortable. Definitely not a problem with these. Over the course of 4 days, I got almost 9 hours out of a charge. I heard a low battery announcement 45 minutes before power off. Then heard recharge warnings 10 & 5 minutes before power out. Much better than another brand I have that gives you about a 10 minute low battery warning, before giving up. Comes with a small carry pouch, that you pretty much just stuff the headset & charging cable in, which was a little weird since you have to crumple/fold up the headset band a bit to get it in the pouch. The charging cable has micro USB on the headset end, and regular USB on the other side. The best part - the regular USB side is actually an adapter (that has a short lanyard so it doesn’t get lost) that’s covering a 3.5mm audio plug. The 3.5mm plug can be plugged in to your phone if the headset battery dies, and you can keep right on jammin. Obviously, ANC won’t still work, but at least you still have tunes! ANC is about what you’d expect from earbuds; not stellar, but decent for office environment The Plantronics Backbeat app is pretty minimal, and probably mainly useful for firmware updates to the headset. The app only has two EQ presets, emphasizing bass or treble - no sliders, which is pretty lame. Call quality is acceptable, UNLESS, there’s any environmental noise. While on a conversation, I simply opened a plastic bag, and my wife said she could hear a ton of ‘static’ on the call. I happened to be in the garage when I was talking to her, and when the garage door opened, she said the noise level was almost painful. Our garage opener is belt drive, so it really isn’t that loud. Definitely can’t recommend if you’re going to be talking on it much. Call/music controls can be difficult to differentiate. Hard to tell if you’re pressing one of the volume buttons, or the middle function button. I imagine this would get easier with time, but I didn’t have this issue with some other headsets I have. Overall, great for music, but not so good for calls.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I won’t be losing these smart earbuds!

    Posted
    Txstatesal
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    This is a handsome pair of earbuds from Plantronics and the Backbeat GO is really flexible with my day to day needs. I will be honest that I have a uses for different headphones and these are for my gaming and workout needs. Often I am wearing uncomfortable headphones that cover my ears for long gaming periods and that is why I wanted earbuds so that my ears and head wouldn’t get hot from extreme games as silly as it sounds. The neckband is very comfortable and unnoticeable which I have really enjoyed. Controls on the wire are standard like other earbuds and they work with all my Bluetooth devices. As a quick side note you can synch multiple devices, download the application for the Backbeat and it opens up a new world of features. My favorite being the “find my headphones” feature where if they are lost or stolen it triggers a tone to go off on the earbuds so that you can find them. I’m pretty sure this if my favorite part and I hope I never have to use it but it is very cool. The pouch it comes with is flat and easy to store in my backpack and the earbuds come with a wire for when I travel and use the auxiliary port on my Nintendo Switch. I once watched a reality show and learned the term “Two-fer” where you get two for one and that’s how I feel about the Backbeat GO because I can be wireless or fully wired for gaming sessions. I am bummed the microphone doesn’t work when connected to auxiliary port and the microphone does echo a lot but that’s a concession I will forgive. Music plays amazingly and at the gym I can’t hear people slamming weights or my own breathing which is what prevents me from long runs because it distracts me. I ran these guys through a series of tracks from: Ill Divo, Debussey, Marshmellow with Bastille, and Kenny Rogers. The acoustics are airy and well-rounded while the bass is full and strong which gets my gym sessions going. I’m glad I got these just in time for time off during the holiday!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The right headphones for noise cancelling

    Posted
    Dan0Sterling
    • Tech Insider NetworkTech Insider Network

    Plantronics makes some good technology. The headphones are lightweight and comfortable for long term use. The noise cancellation cuts out nearly all bus & train background sounds. Voice quality is excellent for podcasts. Music quality is good. This is a great headset for the price. Pro: -Noise cancellation makes a big difference. These are in-ear, so it’s not 100% elimination, but it comes close in many situations: Office white noise, train, walking around the city. Even with no content, these buds truly isolate you from the rest of the world. Performance does not match BOSE, but neither does the price. These are an excellent value for active noise cancellation. -Battery life is excellent, with the set regularly lasting 8 hours of use on a full charge. 10 minutes on the micro-USB charger gets you an extra hour of listening. -Controls are easy to use with distinct tactile patterns so you can feel that you’re pressing the right buttons. -You can wear the buds with the wires over your ears or under, but you have to adjust the wings to ensure they’re pointed he right way. -The package comes with a carry bag to keep everything from getting tangled. Unlike many behind the neck sets, the wires are strong and look like they’ll last a while. -If you only have a wired option (i.e. plane armrest), these can be connected in with the included adapter. Con: -There’s no ANC in wired mode. They behave like a decent pair of standard buds with better than average sound isolation. -Sound quality is average. Listening to music is a similar experience to a $30 set of wired headphones. There’s little depth to the music. Most of what you hear is mid-tones with the highs and lows limited to your imagination or memories from other listening experiences. Apparently, at the price point you can have good audio or good sound isolation, but not both. -There’s no noise cancellation on the microphone. If you’re in the city, your callers will know you’re in the city. That said, they can still hear you well. The mic has great gain so you can be heard loud and clear. Value: You get a lot for your money, but there are compromises. I’ve tried several other sets of earbuds at this price point, and they all sound better when listening to music than the Backbeat GO 410. However, none have the sound isolation that these deliver. Conclusion: These are a compromise. They’re made for those working in noisy environments with a primary goal to eliminate that noise as a distraction. In this sense, they perform well. If your primary objective is good sounding music, consider alternatives.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid entry level earbuds

    Posted
    sollyp
    • Tech Insider NetworkTech Insider Network

    They have a very standard look. Nothing really particularly surprising when you take them out of the box. They are made of plastic and silicone. They feel lightweight. I know alot of people associate weight with quality. Sometimes that can be true as it is an indication of what materials are used for the build. However, alot of companies tend to just add random pieces of metal to make products heavier and charge significantly more. One brand in particular jumps to mind...That being said, I don't think these are poorly made. They have a great fit and finish. Unfortunately, these are not meant for strenuous workouts. They are supposedly "sweat resistant" but they do not have an official IP rating as far as I know. Now I know most people are only interested in the BackBeat Go 410 for its ANC. The verdict....very average. It has a slight hiss when the ANC is active but I did not notice it when listening to music. The ANC is not going to be as good as the 300-400 dollar ones but it still blocks out a good bit of noise. Bluetooth 5.0. This is awesome. I really can't stress this enough. I really have struggled with bluetooth products in the past when it comes to connectivity. Bluetooth 5.0 is awesome. It is reliable and strong. This is something that you can definitely rely on. The sound is good. Bass can be strong. You can try to adjust the EQ a bit with the app. Listening to music and watching videos with this was enjoyable. Battery life was quite good. I got around 8 hours with the ANC on which is what they advertise. With ANC off, you get around 10 hours which is also what they advertise. I was surprised turning ANC off only gave you 2 extra hours of battery life. I did not think this was an issue at all as I always tend to charge them after I use them but it's something to be aware of. I think it is important to consider who these earbuds are for. These have decent ANC and good sound for about half the price of the industry leaders. These are a solid choice who do not want to break the bank for ANC.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice ANC EarBuds for workouts

    Posted
    dstracker
    • Tech Insider NetworkTech Insider Network

    I have owned several different types of Plantronics Head sets and have always been pleased with their performance. The BackBeat GO 410 is no exception. The Ear buds are comfortable and stay in place even when exercising. The neck band has two light weights so that it stays in place around your neck. The earbuds are also magnetic and clip together around your neck when not in use. Pros – The ANC (Active Noise Canceling) feature is better than most as it does muffle most of the surrounding noises, planes, cars, lawn mowers and even snow blowers. The pairing is simple and easy enough with cell phones and Bluetooth devices and stays connected with devices for about 20-25 feet. After that the sound starts to drop out a little. The sound quality is pretty good for earbuds. Music and voices are clear and well balanced. The earpieces themselves are sweat resistant and stay in your ears when doing vigorous exercising. There are different size earpieces that come with it for that perfect fit. The flat cross wires are much better as they don’t tangle up, especially when putting them in and taking them out of the included pouch. The cross-wires also come with a Headphone jack, attached, as a backup to the Bluetooth, which is a nice plus. Charging is easy with the included Micro USB connector. And there is an app that can be downloaded for Android or IOS to customize tones. Cons – Are not many. The Micro USB connector is the older type and not the USB-C but there are adapters you can buy to convert USB-C to Micro USB. There are no apps for tablets, which is unfortunate as I like to use my tablet a lot to watch Netflix, Amazon Prime, etc. The windows app doesn’t have all the settings needed to customize the GO 410, only the Android or IOS app. (Thus only 4 stars rating) The weights around the Cross-Wires, though helpful to keep the wires in place, make these EarBud headphones a little heavier than most others. In conclusion if you want peace and quiet with Active Noise Cancelling, then these are perfect for you. If ANC is not really that important, then lighter, less expensive earbuds would work just fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plantronics rep carries over...

    Posted
    banjo
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Plantronics is well-known for headphones used in the office, most products work well and are of good quality. Decided to try the Plantronics brand for personal use, and have been very pleased with the results. Fit: no problems with a choice of tips for the most comfortable and secure fit. The buds go in well and stay in even when wearing to take a nap or drift off with some music or an audiobook at night. Overnight wear is comfortable. Noise Cancelling: the best I have experienced with ear bud system. Adjustable for low/med/high depending on your need, and sometimes the low setting is enough to let me focus on the music and save some battery life. Battery: easily 6-8 hours of constant use for music or audiobooks, and you can get several more hours with a quick 15 minute charge if you need to top off the batteries. In a pinch, you can connect to phone with the 3.5mm headphone jack and keep on going for as long as you like. Connectivity: quick pairing with multiple devices. If you get the button presses right, you can switch back and forth between laptop and phone very quickly. Sound Quality: this is where I wondered if Plantronics could match up with the more well-known music earbuds, and was pleased by the quality of the sound. Not a "big bass" sound, as others are pushing that type of product, but nicely rounded sound with good bass, middle, and treble. I'm the first to say I am not an audiophile, but for the price point the sound from the Plantronics is as good as anything else I have tried, maybe a little better with the noise canceling feature. "Smart Magnet" feature: when not in use, you can 'click' the earbuds together magnetically and this will shut them off to save the battery. Maybe not the best idea if you are using them to catch incoming phone calls, but you can catch the call by popping the buds apart and they very quickly re-connect and start working normally. Extras: nice carrying pouch and stylish appearance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall good ANC headphones

    Posted
    msumulong
    • Tech Insider NetworkTech Insider Network

    I have had this headset for about a week and here are my thoughts on this unit. First the material of the neckband is a combination of plastic and some sort of silicone material. Also it is much smaller compared to other models’ neckbands and is rather soft. This is a plus for this model. The earpieces are conical in shape and obviously differs from the spherical earpieces of other models. It is made from silicone and provides a comfy fit. Like most headsets, it comes in three pairs – small, medium and large. Operating the unit may be a bit of a challenge as documentation is very scarce. And as of this writing, here is barely written support in the Plantronics’ website. Fortunately the companion app has directions for this and other models. And now for the main gist of this model. The audio output is pretty good even without noise cancelling turned on though it is turned on by default. Likewise the buds provide a good seal in your ear partially isolating noises. Turning the unit on is done the usual way wherein you press the center button once. And to pair it to a phone, pressing the center button for 3-4 seconds. There is not much to control using the buttons in the unit but downloading the app and pairing it with the headset provides more control options such as enhancing bass. With the app, noise cancelling can be turned on and off can deliver extra bass. Battery life is neither low nor good which is rated at eight hours with ANC on. But I find odd that if ANC is turned off, battery life is at only ten hours. But overall this is a very decent pair of ANC headsets. And I would recommend it to other users out there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Is a Great Value

    Posted
    SeniorTech
    • My Best Buy® Elite Member

    I did considerable research on ANC headphones, as I’m replacing an older set of wired Bose on-ears for air travel. I was ready to pull the trigger again on a Bose purchase, but I read some pretty favorable industry and user reviews on the Plantronics Backbeat GO 410. At this price, I thought, why not give them a shot? I just traveled with these for the first time today, and I’m impressed. They’re not Bose and I didn’t expect that, but I have to say I’m happy; I experienced good ANC and kept a chunk of cash in my pocket. There is a slight hiss in the ANC mode, but it’s nothing compared to the hiss I’ve experienced with another famous brand’s battery powered ANC earbuds. Bass response is good, and overall my music has a satisfying sound. The two levels of ANC truly are different, and I used the “high” setting on the plane. I also tried the wired connection and found it to be solid. These are comfortable to wear. Even when I wasn’t actively using them, they hung around my neck most of the day and there was no irritation. In fact, they’re light enough that I really didn’t even notice them. The earbuds have a comfortable feel in the ear; I tried both medium and small tips before settling on the originally installed mediums. The call quality is acceptable; I called my “other phone” to leave a couple of voicemails while I experimented with the microphone. I did find that I needed to hold it a bit closer to my mouth to get the effect I wanted. The other thing I was watching for was lag in lip sync when watching video. I’ve experienced that with other wireless earphones. I’m happy to report that I noticed no lag at all. Overall, I have to say I’m glad I made this purchase. I fly a lot, and I’ll get a quick return on investment here.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Innovative, Great Sounding & Noise Canceling!

    Posted
    NyVetteGuy
    • Tech Insider NetworkTech Insider Network

    What is the first job of a good set of headphones? They need to sound great…these do and then some. The latest Bluetooth 5.0 interface, a companion app that allows customization, between 8-10 hours of listening time (on the lower end of you use the ANC feature) and easy charging with the included cable. Pairing is easy, and the BackBeat App allows you to activate ANC or deactivate it, you can also customize the sound with two EQ settings called Bass and Bright. The bright setting has just the right amount of bass and treble for a great sound in my opinion, the bass setting is for those who prefer that much more bass. Both sound great. ANC is good, not on par with over the ear headphones but it works great for in ear headphones. Calls are clear, and the caller had no trouble hearing me and vice versa, probably a lot to do with Plantronics starting out as a phone headset company and easy Inline controls allow you to activate your phones voice assistant, adjust volume, adjust ANC, skip tracks etc. The real innovative feature is there are “Smart Magnets” in each earphone that when connected together put the headphones into a hibernation mode that turns off ANC and the connection to conserve battery life…very convenient. Overall Id recommend these great sounding, long lasting, Noise Canceling headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid entry level ANC headphones

    Posted
    J0A0A7
    • Tech Insider NetworkTech Insider Network

    The good stuff: ANC works very good. Reliable connection Sounds great bass is punchy without affecting vocals. Ability to use them as wired connection with the included charging/aux cable. Battery life is solid at 8hrs with ANC on or 10hrs off. Smart magnetic sensors that shuts them off when not in use to conserve battery life. Backbeat app provides functionality like battery status, firmware upgrades and adjust ANC or equalizer settings. You also have the option to rename the headset. The mics work good for calls. Shortcomings: There is some slight hiss you will noticed only on low volume or silence parts. Only 2 equalizer settings are provided Bright or Bass. 2-3 second audio silence when resuming playback noticeable when watching videos. Overall I very satisfied with the listening experince from the headset. I been using them for the last couple of days non stop from listening to music, watching movies and gaming on my laptop. With the ability to update the firmware most of the shortcomings can be fixed by an update. If you're looking for an active noise cancelling headphone without breaking the bank this is a solid choice. I highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome smart noice cancelling headphones

    Posted
    Prat
    • Tech Insider NetworkTech Insider Network

    These are great headphones with active noise cancelling feature. I like the earbud design that fits and sits in the ear without falling off. It is compact and lightweight, yet very comfortable neckband. The Bluetooth connection was very easy to setup. I like the dual use feature where you can charge the headphones and still listen using the included cable. You can change the basic sound settings on the headphones by downloading the Plantronics Hub app for iOS, Android, Windows or Mac. Battery life is pretty good with 8-10 hours of usage. This headphones connect to two devices and you can switch easily between them. If you connect the two earbuds magnetically, the headphones go into hibernation automatically and when you separate them, they reconnect to the device immediately. This is a handy, smart and awesome feature to conserve battery without turning off the device. Definitely I would recommend this to anyone looking for headphones in this price range with additional features.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality - OK sound and noise cancelling

    Posted
    gwtbike
    • Tech Insider NetworkTech Insider Network

    I'm generally not a fan of the over-the-neck style headphones but these are very comfortable with a nice, soft material that works well whether you're chilling out or working out. The sound quality is decent, but not awesome. It's not quite as crisp and clear as something from Jaybird, but the sound quality is pretty rich. The bass may be too heavy for some. The controls on the remote work well and are easy to access with clear indications of all three buttons. I tend to sweat a lot while working out and over the last 3 weeks with these, I have had zero issues with sweat. I was able to get about 12 hours or so from the battery so I thought that was pretty decent. Overall, these are a great set of lightweight, over-the-neck headphones with decent Active Noise Cancelling. I do wish the sound quality was a little more crisp but overall these are a good set of headphones with noise cancelling, especially for the price.

    I would recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hi! Thank you for taking the time to share your feedback on our BackBeat GO 410. We're sorry to hear the sound quality didn't meet your expectations. The 10 mm drivers should provide deep, rich sound, while bass and bright EQ presets make for easy audio customization based on listening preferences. We thank you for bringing this to our attention. We will forward your comments to our team for consideration in the future. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Rating: 5 out of 5 stars

    No issues so far

    Posted
    Zaid
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I’m huge listednr to music and mostly use headset for better enjoyment. These earbuds are good dit and very comfortable in ears. Buds don’t fall off my ears and stay in. Qulaity of sound is good but not the best, the Actove noise canceling is great welcome. The most feature I liked in these pair is the magnetic sensors when latched it shuts off Active noise cancelling and BT to save bettery life for longer performance. Quality is super and storage pouch and USB charging cable with an option to use 3.5 audio is handy. PLT companion app on smart phone is useful to customiize audio from bass to bright and shows battery life.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headphones, with good noise canceling.

    Posted
    jpack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I did have an issue with the first pair I bought (which is why I deducted one stay). I contacted Plantronics and their support was great. However, I did have to return the first pair and exchange them. So far my second pair is working great. These sounds great. I like the design and the earbuds are comfortable. I bought these after my BeatsX headphone stopped working after 18 months. The noise canceling was a great additional feature. It's not a powerful as the noise canceling in Bose, but works fine for what I need and drowns out airplane, lawn mower, and office noise just enough to allow the music to come through great without having to turn the volume too high. I love these.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I had hoped for

    Posted
    Kpaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    First off, I got these on sale for $100. I've recently dived into the ANC headphones market, and read some good things about these earbuds. Reviews on this site are pretty favorable. These earbuds have some nice features. However, ANC isn't one of them. Not for me. I'm not sure what is going on with mine, but there is zero difference between ANC off and ANC on. I can still hear everything just as loudly and clearly as I do with the ANC off. I'm using the gel tips that provide the best fit (and they're still uncomfortable in my ears) as well. The sound quality is nice. Nice and rich for earbuds at this price. And I like the smart magnet. But the ANC ... meh. I hate returning things, however, and fighting myself on this one.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for taking the time to share your feedback on our BackBeat GO 410 Headphones. We're sorry to hear about your experience. As you know, you can enable/disable ANC on the device itself, but you could try increasing its intensity through the "Backbeat" app https://goo.gl/9Q3tsB. Please note that the Active Noise Cancelling feature uses additional microphones on the back of each speaker that respond well to low-frequency (80 to 700 Hz) background noise. These microphones pick up the background noise, feed it into the ANC circuitry, invert it, then direct it into the same audio path. This happens very quickly, <500 milliseconds, which is not perceptible to the user. This technology will mainly filter out low frequency, constant noises such as fans, AC units or engines but it won't completely block all sounds. In any case we do thank you for bringing this to our attention. We will forward your comments to our Product Development team as we appreciate feedback based on customer use to create the best possible products. Our Customer Care Team is available at https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics