Customer Ratings & Reviews

First off, I got these on sale for $100. I've recently dived into the ANC headphones market, and read some good things about these earbuds. Reviews on this site are pretty favorable. These earbuds have some nice features. However, ANC isn't one of them. Not for me. I'm not sure what is going on with mine, but there is zero difference between ANC off and ANC on. I can still hear everything just as loudly and clearly as I do with the ANC off. I'm using the gel tips that provide the best fit (and they're still uncomfortable in my ears) as well. The sound quality is nice. Nice and rich for earbuds at this price. And I like the smart magnet. But the ANC ... meh. I hate returning things, however, and fighting myself on this one.

Great sound! Even better when you DL the optional Back Beats app to your phone.

It’s hard to find good in-ear noise canceling headphones, but that is what we have here. When engaged the noise canceling works better than in other headphones I have tried plus the different size earpieces means it’s a comfortable fit. Recommended.

Seems to work very well, I really enjoy the ability for it to connect to two different Bluetooth services at the same time. The only real complaint I have, is that if the system is in my ears and idol, it seems to take a moment to play audio when I connect to something to use it get a phone call or listening to program.

I like this pair of bluetooth headphones. I wish they came in rose gold.

Easy to pair and good sound, ok for workouts and other activities

Needed assistance to set up since instructions were not that user friendly. Geek Squad assisted and was able to connect to my new phone and demonstrated how to use it. Really like the quality of the sound and use daily when exercising.

Nice earbuds. Decent sound and not too bulky hanging around the neck. I know this is dumb, but my favorite feature is the magnetic buds that stick together when your not using them. Kinda a good way not to let them slip off your neck.

Purchased these to use at the gym. Have a set of Jabra, completely wireless, but they tended to fall out on occasion. The surprise I prefer the sound of the Plantronics to the Jabra. They connect with no trouble, and connect to two devices simultaneously. Very pleased.

For this price point it doesn't get any better than these. Great quality built, solid app to allow you to customize your buds. Sound is very clear and very loud if you need them to be. The ANC function has 3 modes and is very effective at eliminating the background noises.

Needed something to use on the construction site around generators, compressors, while cutting, drilling, etc. Works great at cutting out the noise around you and allowing you to hear your music or a phone call. Microphone works well and others can hear you clearly.

Very good sound quality on both calls and music. Connects to both my phone and computer and seamlessly switches from computer music to call back to music and then computer con call. Excellent for both work and play.

Battery is great. It worked fine for a while but after about one year RH earbud volume is about 10%. Disappointed

Good sound, minor noise attenuation. Worth the money.

I needed a blue tooth listening device. One that would stay in my ears with a cord so it doesn’t fall in movement. The staff was great. Pointed this one out immediately and now I’m one on one with my audio books.

better than i expected but still not what im looking for

The more I use this product the better that I like it

I've owned this product for almost a year. At first I thought they were amazing. I especially liked the ability to use wireless or wired. That feature alone made it worth me buying since I travel so much and and I wasn't always able to quickly charge the headset. They also have great sound. Unfortunately after about four months the issues slowly start to happen. Random volume increase and decreases, random skips, not being able to turn off and now the audio just drops. Thankfully I bought geek squad for this and I will definitely be using it. I hope other users have had a better experience but these issues in such a short period of owning them are what is causing me to give it a 2 star rating.

I haven’t needed to use these headphones as much as I expected but for as much as I’ve used them they’ve been fine. Cheaper than the Apple option. I’d buy them again if I needed a second set.

They're ok. Nothing special and if they weren't on sale or if I used more than occasionally I don't think I would have bought. They are NOT noise canceling. I used and will continue to use only when I fly. I could still hear the kid several rows back lol.