Customer Ratings & Reviews
- Model:
- 212078-99
- |
- SKU:
- 6284304
Customer reviews
Rating 4 out of 5 stars with 280 reviews
(280 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones for their exceptional noise cancellation capabilities, providing a truly immersive audio experience. The long battery life of approximately 8 hours ensures uninterrupted use, while the comfortable design guarantees a pleasant fit. Although some users have expressed a desire for higher volume levels, the overall positive feedback highlights the product's strengths in delivering high-quality sound and reliable Bluetooth connectivity at a reasonable price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great Sound Quality, Marginal Durability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as a headphone with noise cancelling ability. However one of the earbuds fell off. Can't find it so now I no longer have ear buds, just ear bud...
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them to talk on the phone mainly but sometimes I listen to music also. I drive for a living and blue-tooth devices are hard to come by at the moment. The salesman suggested these to me and I happy he did
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for Zoom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these in an emergency situation. Webcam was down and everyone was out of stock. Love Plantronics headsets for work and decided these might be good for my cell and zoom calls on the go. Excellent decision.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Ok if you’re not active.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have an average battery usage time. They have ok sound. The neck piece is subject to come off if bending over. Also the integration to Siri isn’t as good as beats. Noise cancellation feature is nicest feature.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Backbeat GO 410 headset, we really appreciate you taking valuable time out of your day to give your feedback. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. We will forward your comments and feedback to our team for future consideration when developing new products. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require technical assistance!
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought several noise canceling headphones in the past. I must say that compared to the over-the-ear type, I much prefer this type. As for the value, the other earphones were significantly more expensive. I would prefer a better waterproofing rating.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are an excellent pair of headphones. Easy to pair, quality is great, and definitely noise cancelling. The only thing is that the app does not support these headphones, but otherwise, these are great!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wireless sound for daily commute
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dynamic range and noise cancelation does the trick. Not as strong a Bose over-ear and similar NC headphones, but can't beat the simplicity, light weight and call quality to boot.
I would recommend this to a friend Rated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one missing star because if you own the previous model you'll feel the difference with noise isolation it was suppose to get better but the older model was better it was like having an ear plugs I did used it like one in loud places without playing music
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good headphones for workouts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that they stay in my ears while I’m working out. Battery life is good for the size. I wish they diddnt hang down when not in use.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for what it’s worth!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed headphone for WFH and the wires ones I was using weren’t working anymore. Bought these and I couldn’t be more happier. Greasy sound, easy setup. Just what I needed.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very good noise cancellation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife who works in an open office and she loves them. I have used them once while power washing my patio and the noise cancellation is great!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great earbuds for office use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought several for customer service. Well liked. Dependable. Hard to lose. Charges overnight. Ready for at least 8 hours of use the next day.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a great value and the noise canceling feature lets you enjoy your music especially in a busy office environment.
I would recommend this to a friend Rated 4 out of 5 stars
Great for podcasts and audiobooks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my wife for Christmas. She has been through several headsets. She mostly listens to podcasts and audio books. They are great for that purpose, but are limited for music.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Plantronics - BackBeat GO 410
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to use primarily on airplane trips. They work very well for this. The sound quality is excellent and they are very easy to use.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great, long battery life and they stay in place. Simple design but thoughtful. The plug in earphones that are incorporated into the charger is a cool idea.
I would recommend this to a friend Rated 5 out of 5 stars
Very good behind neck Bluetooth, ANC earbuds.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very good for Bluetooth sound connection, phone calls, and Zoom, Meet, Go To Meeting, Webex, Teams, etc calls. The ANC is modest, but on the higher setting, fairly good. In order to get good fit we used Bose ear tips with a "wing" which work really well for me, and especially for my wife with small ear canals: "Replacement Silicone Earbuds Ear Buds Tips Eargel Isolation Double Flange for Bose QuietControl 30 QC20 QC20i QC30 Soundsport Free SIE2 IE2 IE3 Wireless Headphones Earphones"
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very impressed with the noise cancelling earbud headphones and am really enjoying the quality of the sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something to use at work that would cut the outside noise. Also wanted something that was not hot on my head. These did the trick.
I would recommend this to a friend Rated 3 out of 5 stars
Overall, good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good overall. Pros: 1. Decent sound reproduction, 2. good highs, 3. BT is convenient, 4. good BT range, 5. connects to two devices, 6. phone call stops play, 7. easy on the neck Cons: 8. A little too "bass"y for my taste, 9. battery life is short, 10. if a notification comes onto my cellphone, it stops play on my laptop for a while (until the next song). 11. My cheap Sony wired earphones (also bought from BB a few years ago) sound better. Note: While I am not an audiophile, I have a keen ear for high notes. The product is recommended for its BT features
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our BackBeat GO 410. We're sorry to hear about your experience. Please note the battery performance will vary depending on the usage of ANC (Active Noise Cancelling): Up to 8 hours with ANC. Up to 10 hours without ANC and Up to 50 hours with ANC and without streaming media. When the unit is paired to your cell phone, this means your phone has selected the unit as its main source of audio for any notification. For this we strongly recommend you to adjust your phone settings to silence those notifications and hence avoid interruptions while using it on a computer. We thank you for your comments. We will forward them to our Product Development team, as we appreciate feedback based on customer use to create the best possible products. Please don't hesitate to contact our Customer Care Team at:  https://www.plantronics.com/us/en/support/contact if you have any questions!









