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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality, but it steals my alerts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece is convenient, non obtrusive and has a wonderful sound quality, but it is also configured as though it were a headset; to be in your ear whenever turned on (Bluetooth 4.x)... The problem is that I never hear my text message or calendar alerts unless it is in my ear. I wish it could be configured to be Bluetooth (3.x) which didn't do that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on both ends of this are really good. Get no complaints from people I talk to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Very Productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics - Explorer 505 Bluetooth Headset - Black has greatly helped me in my work. I could continue doing my work and at the same time talk in my phone discussing or following instructions related to my work without tying my one hand holding the phone while talking. Very clear and easy to use. I was able to double tasking with the convenience of my bluetooth headset. I love this and will stick with Plantronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Bluetooth headset for the price range for business or casual use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound level is good and it's fairly easy to use, but the charger takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Surprisingly good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my third headset in as many days, and the least expensive- BUT the best one. It is small and light, comfortable and hasn't slipped yet, and louder than the others. It could be a little louder still, but that may just be my fit. After a few days of ownership, I'm still satisfied with the performance for the price. It was surprising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Battery life is good. Very easy to pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exactly what my wife wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She did not want earphones. Likes ease of use and it fits her small ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth @ its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar none this has to be the best Bluetooth earpiece i have ever had and if i lose it again i will replace it with the exact same one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Lightweight. Easy pairing. Stays put and doesn't fall out. Wonderful Bluetooth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth has me taking some getting used to. Overall I think my work vehicle is too loud on the road to hear very well in the first place but it does seem like it’s quiet compared to my old Plantronics. I bought a new Plantronics however and it was even quieter at max volume so I brought it back and paid the $10 difference for this one. I would say it was still the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and stays charged for a lengthy time. Reasonably priced. I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great brand for Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Plantronics brand bluetooths...I like that the music I'm listening to plays thru the Bluetooth so it eliminates the need to use earbuds. It fits comfortably in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Holds charge for a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nothing fancy, but does what I need it to do. Good quality, comfortable in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Had one before and loved it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great one easy to use. And can hear clearly. And last a long time. Hello

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Light weight clear sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issues I have found is answering incoming calls. I may not be tapping the button hard enough. Sound is very clear and the device is lightweight and comfortable to wear for long drives.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for some time now. The construction is great. It looks professional and is a great fit in my ear. It holds a charge well too. Unfortunately the volume level at its highest is simply not sufficient to the task so this has been totally useless to me. I like their more high end products having used them for a few years at work, but in this case I would recommend that you save your money and invest in something with a bit more power.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our Explorer 505; However, we're very sorry to hear you were not happy with our product. All Poly headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118Dba. If you've noticed the volume is lower than standard, then please reset the Bluetooth connection between your cell phone and the earpiece. To do so: https://bit.ly/2OOMfnw. Lastly, testing the earpiece with a different cell phone and while it is paired to a single Bluetooth device is also ideal to determine the cause of the issue. Please note this model comes with a one-year manufacturer's warranty. In any case we will surely forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you have any questions, please contact our Customer Care Team at: 1-855-765-7878 plantronics

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Quality for Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to replace a missing more expensive headset and was only intending to use this temporarily as I was on my way out of town for the weekend. I am very pleased with this item. It has a great sound quality, easy to use and one of the very few headsets without the ear loop. I don't think I need to buy the more expensive one again as this one provides the same quality for a much better price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    You can forget it's in your ear....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, but fits well. Clear audio. Only issues that I had was there's no notification for messages and if you are on a call there's no beep once the person hangs up, just silence. Charges quickly. Overall, it's very well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice and light!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good item. The battery lasts quite a while and it keeps a good connection. Comfortable with or without the over ear attachment. The in call volume could be a bit louder for outdoor spaces or windows down, but I'm happy with it.

    I would recommend this to a friend
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