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Plantronics - RIG 400HX with Dolby Atmos Wired Stereo Gaming Headset for Xbox One - Black-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 451 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    They are great headsets, but not for everyone...

    Posted
    julian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these headsets because my Astro A50's were breaking down on me and I was tired of charging them constantly. So I got these and they are great. The following are the pros and cons PROS: - Light - Great sound - Cheap for the price (compared to other quality) - Works for xbox one, PS4, Pc and anything that takes a 3.5mm jack CONS: - Detachable mic- It is small. When you take it out of the box, it seems to be a good length, but because of the area where you have to plug it in is at the bottom it makes the mic small. So sometimes your friends or teammates cannot hear you. - Small headsets- You are able to set the headset to the length that fits for you, but the adjustments only go so far. If you have a big head this is definetely not for you. Just because the headset will be too tight and small for you. -Not as loud- Compared to my Astro A50's these are not louder. Kinda dissapointed with that, but it was 50 bucks. (I use these for ps4 so mabye with the dolby atmos on the pc or xbox one will make a difference) THOSE THREE CONS ARE THE ONLY PROBLEM. Sound is great, and very comfortable. I would recommend this only if you don't have the money for expensive headsets and if you don't have a big head.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent headset for the price...

    Posted
    xlostpunkfoundx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While these are far from the best headset that I've used (I was previously using Astro A50's), I needed something cheap and easy for evening hours, as I mostly use my home audio 5.1 receiver. Picked these up after reading some reviews and while they were on sale for sub-$40. With the code for Dolby Atmos being a $9.99 cost elsewhere, that was the bonus that leaned me to these. Sound quality is decent at that price point as is comfort. I wish they were a little easier to adjust for size (each side has "tabs" which you slot the cups into, rather than a slider like most headsets), but even with that, they fit me fairly well and even with glasses, are not uncomfortable for extended sessions because of how lightweight they are. I have not tested the VoIP/voice chat feature yet, but other reviews have stated that quality is decent but there may be faults with some units having issue with the removable 3.5mm mic (mine stays disconnected). If you have the money to spend and wand quallity, you are going to spend $150-300, but if you're looking at sub-$100, these are great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Value for the $$

    Posted
    Dominic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The value is definitely here it's an affordable headset that won't break the bank and delivers high quality sound especially if you have a device that supports Dolby Atmos but even without it's loud the bass is I'd say on the higher side of mid-range quality everything thing is clear and crisp and the technology they have in them kinda drowns out background noise while there is audio playing but when there is nothing it's basically 0% sound deadining the material is a cheaper plastic but seems to be fairly flexible so snaps and cracks aren't much of a worry it's super light weight and almost feels as if there's nothing on your head and it doesn't squeeze your head it just gently hugs it but like I said there is a lot of value in these headphones I personally have always used turtle Beach headphones and I believe these are much better even though turtle Beach is the "flag ship" gaming headset these are much much better I don't think you'll regret this purchase at all

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty impressive headset for the price.

    Posted
    Samoth84
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I picked up this headset specifically because of the price and that it included an activation code for Dolby Atmos. Unfortunately not many games support Dolby Atmos yet but those that do certainly take advantage of it and this headset sounds great with it. Even without Dolby Atmos this headset provides much better sound than my previous headset. I was immediately able to hear footsteps better in first person shooters and the direction they are coming from. The microphone is also very good. It doesn't pick up sound around the room and your voice is very clear to whoever you play with. It is also detachable which is a nice little feature. One downside to this headset is that the bass is pretty weak and the volume control seems cheaply made. All in all this is an extremely well performing headset; especially when you consider the price. I fully recommend it to anyone of a tight budget.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good headset , not noise-cancelling

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a good headset! You can plug it on to your phone and computer or tablet and it delivers good sound. There is, however, a catch to maximize its full potential and that is to get an equalizer app that will allow you to work the sound settings a bit. It has a good amount of bass without compromising the overall integrity of the overall audio of the mids and treble. However, if you're a person that likes a lot of bass, you will need advanced EQ capabilities. For gaming, you have to modify the settings manually to get the desired EQ levels prior to playing. and while the headset is quite comfortable, it's not a noise-cancelling headphone. it's a good headset, just not really worth its price, in my opinion.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hello and thank you for your honest review! Your comments have been forwarded to our product development team so we can further improve our products. If you need any assistance, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. plantronics

  • Rating: 5 out of 5 stars

    Wow!

    Posted
    Gametorque
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I was clamoring to figure out how to explain here headphones. As I was watching the example videos, I was thinking how natural sounding voices and nature sounds where. Then in a demo it says Atmos has a more natural sound. So, there you go. Thunder, voice, lightning, etc sound so natural and real. They make hellblade game soooo much more creepy! Ok tech time but not too techy. These are super light weight, feel great, and sound awesome once you get used to the Atmos sound. The only con I can think of is that they could use a bit more bass, but that isn’t bad because it might take away from the natural sound these produce. If on the fence and can afford the higher quality Atmos ones, go for it, but these are awesome as is and way better on the budget. Definitely recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Entry-Level Headset

    Posted
    FantomSolace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall, very nice headset. Pros: — Very light — Comfortable for long play sessions — Good length cord — Dolby Atmos code included — Good build quality — Handy volume adjustments — Works great with Xbox One Cons: — Limited adjustability. Earphones pop off the frame with each one offering three pre-set positions. It works fine, but some may not like the limited number of positions available. — Two cords - one for each earphone — No noise canceling or isolation (would not expect at this price). On the other hand, you can hear what’s going on around you. Overall, highly recommended. Plus, the value is improved with the addition of the Dolby Atmos, which is fantastic and works with any headphone on Xbox One S/X.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working in less than 3 months

    Posted
    cutkosky
    • My Best Buy® Elite MemberElite Member

    I loved this headset initially - it’s comfortable, the sound quality is good, the mic is clear, and it came with Dolby Atmos. Unfortunately after less than 3 months of use, it is barely functional. I have to wiggle around the headphone jack to get it to work and even when I do manage to get sound back, it disconnects again pretty quickly. Despite what the company said in reply to another reviewer that had this same issue, their warranty is useless as I submitted a claim for this problem and it was rejected. The headphone jack and cable are cheaply made and it’s reflected in the short lifespan of this product. Don’t bother with this headset if you want something that’ll last you longer than a couple months.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our RIG 400HX, we are sorry to hear you experienced trouble with your unit.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support for troubleshooting or replacement assistance as your headset has a one year limited warranty in the US and if this issue happened under normal use you should be able to get the unit replaced. Plantronics

  • Rating: 5 out of 5 stars

    Solid Headphone

    Posted
    Trae
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this headset for my son who’s 8. Solid headset and not to bad of a hit on the pocket. Has a detachable mic so I can remove it if he gets to loud while sleep. 8 year olds don’t have an inside voice. Also pretty sturdy. And light on the head and ears. Would be a definite recommendation for anyone wanting a headset for their self or there child. Ear pods pop out by design, they don’t slide so pretty secure once in place. The sound quality They aren’t Bose but for the Price I didn’t expect it to be as good as they do. Defintely would get again if I had to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great budget headset

    Posted
    Ahhmonsterguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ive only been using these rigs for a few days so far on my Xbox One S and so far love them! They sound great, are super comfy for my big size head, and the mic is great as well even one of my friends told me it doesn't echo that often or at all. I have tried and used the really expensive Astro and Hyper X headsets but it seems the more budget friendly ones are actually all I needed because they are just basic in all the right ways a casual gamer like me needs. Highly recommend

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An excellent and preferred headset!

    Posted
    Sharp4K
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After many hundreds of dollars spent on expensive wireless surround sound headsets that eventually suffer from RF interference and/or poor build quality, it is nice having a headset that is solidly built. With the included Dolby Atmos code, I am able to get surround sound through this wired headset that rivals that of the expensive wireless options I have had in the past for a fraction of the price. Plantronics is well-known for their headsets and communications accessories, so it makes sense that they would have such a good option for an Xbox.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Barely picks up sound

    Posted
    Ashley

    I was pretty excited to buy these for $50 especially considering most of the reviews were great. I’m not sure if I was just unlucky or if I got something defective.. but these are absolute junk. I could never get the game sound on the headset and I’ve tried everything, like chafing Xbox settings and such. The mic is detachable and so puny it’s a joke. It barely even fit in the port right, I was afraid it would break. It wouldn’t pick up my voice or any sound unless I was screaming basically. Not worth it, I returned it as soon as I could. Get some Astros instead.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our RIG 400HX, we are sorry to hear you had a negative experience with your unit and we will forward your comments and feedback to our team for future consideration.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance or have any questions regarding our products! Plantronics

  • Rating: 4 out of 5 stars

    Super Great Dolby Atmos Sound

    Posted
    BigMIg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I spent a few extra on this and it was worth it. When I put the Dolby Atmos for Headphone app on my XBOX One S and fired up RDR2 it was incredible live sound. Then I watched Infinity War 4k on the xbox and the sound was so immersive and crystal clear. The only thing is the max volume on these drivers is a little under powered for my ears so I have a small headphone amplifier (used in home recording studios) between the headphones and the xbox and it gives me that volume push over the cliff that I need..

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective

    Posted
    Catman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased these just over a month ago and used them probably about 15 times. They're comfortable for the most part but slightly awkward since there are only 3 preset sizes and I can't get a perfect fit. They sound fairly good for the price. I wasn't thrilled with them even when working properly but they Def got the job done... Unfortunately, now I have to wiggle around the headphone jack for a good minute or two before I can get them to work. If you like headphones for your Xbox experience, I'd dish out a few more bucks and get a better pair.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our RIG 400HX, we are sorry to hear you experienced trouble with your unit.

      This headset has a one year limited warranty in the US, if you continue experiencing trouble with your unit we recommend that you replace it. We will forward your comments and feedback to our team for future consideration, our customer care group is ready to assist you at www.plantronics.com/support if you have any questions! Plantronics

  • Rating: 5 out of 5 stars

    Quality at a base price

    Posted
    daddyak74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Plantronics gaming headset I bought to enjoy gaming on my X-Box One console were much better than I expected! While there are other brands and choices when comparing prices, I decided to try the Palntronics gaming headset with Dolby Atmos. The headset included a free download of the Dolby Atmos Application, so once I downloaded the app my stereo gaming headset was ready to go! I was pleasantly surprised that I had a quality headset at a base price! The sound and reliability of this headset was comparable to other headsets I had bought for twice the price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Most Comfortable Headset I have ever owned

    Posted
    Kissfan5486
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my son for Christmas and he is very happy with them. The microphone was tight to plug in, but it works great. I asked him if they were good ones and he said "It is the most comfortable headset I have ever had" (and he has gone through quite a few different brands). The cloth ear cushions are very nice and the overall quality is great. I would highly recommend these.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Decent sound but...

    Posted
    h2lifesaver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The headphones are kind of flimsy and cheap feeling. The sound is good stereo sound...can't tell if I'm getting surround, but I also didn't set up the Dolby Atmos because I was afraid that I couldn't return them if I do. My biggest issue is the mic which just didn't work reliably; in some games it was fine, but then it would just stop working. I plan to return the item and buy a different headset.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hello and thank you for your honest review, we are sorry to hear about your experience with the Rig 400HX headset. If the microphone is not working correctly, please try the following: 1) Remove the microphone. 2) Clean the connections on your headset and controller. 3) Reconnect the microphone. 4) Test on a mobile phone or different controller. If the issue continues, unfortunately, it might have an actual fault and we would need to replace it for you. The Rig 400HX comes with a 1 year warranty from the purchase date, if you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at https://www.plantronics.com/us/en/support/contact Plantronics

  • Rating: 5 out of 5 stars

    Great value for the price

    Posted
    Braden
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was hesitant buying these headphones as I don’t game a ton, but my friends said I needed a pair for when we played PUBG and these work great. Perfect for communicating with each other and can really hear the characters in the game. I was hesitant with how inexpensive these were, but they are an absolutely home run. Don’t hesitate buying these.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Replacement

    Posted
    Viper81481
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price, it is a great replacement. My son's Microsoft Xbox headset broke for the second time and I had the BestBuy warranty on it. I was not making the same mistake a 3rd time and decided to look at other not so expensive options. This headset is comfortable and comes with a code for the Dolby Atmos app to download on the Xbox. It seems durable and has great features for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great headphones for the price

    Posted
    bakerboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    was looking for a good quality headphone that sounded good and had a durable quality to them and these do not disappoint. first let me say the sound is crisp and clear and love that you can adjust the volume on the headphone itself, next they are very sturdy and do not feel flimsy when you put them on. have purchased headphones made by micro-soft for x-box and they broke within weeks and were far more expensive.

    I would recommend this to a friend