Customer Ratings & Reviews

This headset has great noise cancellation and is built fairly well in quality. I’d highly recommend if you’re playing highly concentrated strategic games that require surround sound listening in all counter directions, not only that they’re vey comfortable and have absolutely no tight feeling over your head thanks to the leather padded ear pieces and double over band. The overall design is Unique.

These worked okay for a minute. They have had some trouble connecting when I switch from my pc to my laptop there is always an issue. They were super comfortable at first but upon longer usage they became unbearable for me. Also after a year the ear cuff material just comes off. That is just poor craftsmanship. My fiancée and I bought the same pair at the same time and both pairs did this. They are ok for short term use but for the price you could do a lot better. I upgraded to Razer. Still expensive but they have not fell apart. They are also much more comfortable and for 8+hours a day.

I use my headset for work and for gaming. I purchased these headphones 09/01/19. They did not last even half of a year before the material that covers the foam for the ears started to pull out of their intended groove. The right side went and the left side is now starting to fail. These are comfortable and sound good and the speaker works, but $90 is not what I expect to pay for a headset that will fall apart in less than 6 months under normal use. Looking through other reviews I'm not the first to have this problem. The company would honor a warranty, but I would have to go without a headset while these are shipped away so then they can send me a replacement. I am not going to go without a headset so they can honor a warranty and we have to do this again in 5 months. I will be returning them to Best Buy and exchanging them for a different brand with hopefully a better quality.

The Plantronics - RIG 500 PRO headphones are a small improvement on a pre-existing design. Luckily, for Plantronics and gamers everywhere, that design is pretty solid. The sound is incredibly detailed, just like before. The headphones fit well, just like before. And they simply look and feel like a set of headphones that will hold up with some wear. I love how the mic is disabled if it is placed in an up position. No buttons; it just works. They sound good in games even before you enable the spatial surround sound via the Dolby Atmos software. When spatial sound is enabled, gaming sounds just come alive. These are still stereo headphones. The surround sound is created via software tricks with slight delays and echos to give the simulation that the sound is coming from all around you. It works well and it was nice to have the software included in the packaging. The included Atmos tech demos really show off the surround sound abilities. But, anyone can purchase the Dolby Atmos for headphones. It costs $15 on the Microsoft store and will work with virtually any pair of stereo headphones. In addition, Microsoft has a free alternative in "Windows Sonic" for headphones that sounds pretty darn close to Atmos and it's free with the latest build of Windows 10. Also, while I love the spatial sound in games, I noticed distortion and loss of detail if Atmos was enabled while I listened to music. Still, these headphones are worth it without the Dolby Atmos. They're really quite impressive. However, as PC Gaming headphones, they have some drawbacks. My gaming PC has separate audio connectors for the headphones and the MIC. This headphone set has no adapter included in the box. A shame since other manufacturers include the adapter with their headphones. Also, the headphone cable seemed rather short. My desktop computer is on the ground and the cable was only around 4.5ft long. But, having said that, I really like these headphones. They sound great and they feel like they will last for years to come.

Alright so Fortnite just came out on Switch and the voice chat feature was just released. I got to use these bad boys using the game while playing with other friends. I have to point out that a lot of headphones look clunky but the matte gold finish on this are beautiful. Honestly their design is a piece of art and unlike my old Xbox headset these will sit nicely on the coffee table. My favorite part of the headphones is that I can swivel the mic or remove it entirely. There are times I just don’t want to have it in my face when games get intense. The volume slider to adjust the sound is also great because during a game on the Xbox One I’d Resident Evil got so intense I needed to adjust volume but I didn’t want to compromise my position in the game. The ear cups are super comfy and near noisecancelling quality so I would say this is a good piece of gear if you’re not wanting to spend on noisecancelling. I was able to pass these around with other friends and share rounds of games at home and everyone liked the comfort and didn’t want to take turns so Plantronics has my business.

---SETUP--- The setup of the RIG 500 gaming headset was quick. You have to plug in two things: The microphone and a cable that goes from the headset to your PC, Xbox One, or PS4 controller. ---FEATURES--- The key feature of this headset is that it works with Dolby Atmos supported audio formats. Dolby Atmos is different than surround sound in that it creates spacial audio allowing you to hear audio not just at a single level but above you and below you, virtually. It costs 15 dollars to activate Dolby Atmos, but this headset comes with a prepaid code. Once used, you can use it for up to 10 devices, including your Xbox One if you redeem it using the same email address as your Xbox Store on PC. ---PERFORMANCE--- This headset truly stands out after activating the code. On PC and Xbox One, you download an app that guides you on activating the Dolby Atmos Spatial Sound. You are then given multiple videos to watch and listen to. On PC, by right clicking on the volume icon, you can quickly turn on and off the spatial audio and truly hear the difference in detail. Netflix, as well as many Blu-Rays and 4K UHD movies, also support Dolby Atmos, and those shows/movies simply sound more immersive. ---EXPECTATIONS--- The product meets my expectations. Not all games support Dolby Atmos, but it still improves the quality of non-supported games noticeably. As of this review, the games supported for Dolby Atmos are Gears of War 4, Battlefield 1, Overwatch, Rise of The Tomb Raider, Assassins Creed Origins, Mass Effect Andromeda, Final Fantasy XV, Super Lucky's Tale, and Crackdown 3 (when it releases). I own all of these games except for 2, but I could tell the difference in all of them. I also tried this headset for non-supported games, like Dead by Daylight and PUBG. It really improves detecting the direction from which sound is coming from, which is crucial for both of these types of games. The microphone also does a good job at picking up my voice for when communicating with others. My friends could hear me clearly and I didn’t have to have the mic too close, so I could consume beverages at will. ---VALUE--- The price for this headset is a great bargain, as it includes a code for Dolby Atmos worth 15 dollars, so consider that when purchasing. ---APPROVAL--- I highly recommend this product for gamers who enjoy an extra quality of life in gaming, want a competitive edge, or are audiophiles who want to enjoy movies in a new level of sound immersion.

The Plantronics RIG 500 Pro provides amazing sound, with ear vibrating lows and crystal clear highs so you can hear everything in game. The dual material earcups provide great noise isolation without leaving that sticky/sweaty feel of having the vinyl material against your skin like others. The self-adjusting headband keeps the headphones securely on the head without discomfort and the earcups are individually adjustable with three steps on the frame. I used one in the lowest and one in the highest and was able to comfortably keep one earcup off of one ear when I needed to hear people around me. So, wearing these for extended times was barely noticeable. These are very straight forward headphones, no batteries required, no special settings and no flashy lights like some headsets. This headset comes with an activation code for Dolby Atmos. Dolby Atmos is available for Windows 10 and Xbox One although in order to use it with headphones it requires an activation fee or the included activation code and a Microsoft account. Dolby Atmos is best for true multi-speaker systems, however, does an amazing job of simulating spatial audio in headphones as well. With the RIG 500 Pro’s clarity it really surrounded me with the game environment and in some instances made me question if the sound was coming from outside the game. The PC edition comes with a standard 4 ring, 3.5mm connector and has inline volume control. What threw me off at first is that the box lists “Inline volume and mute controls.” However, the mute is when you flip the detachable microphone up, not on the same inline control as the volume. The tip also had a nice long sheathing that allows me to plug it into my phone with case on, something other wired headsets typically required me to remove. Though the headset works with microphone on Xbox One, PS4 and my phone perfectly, it would not work on my PC. My PC still has separate MIC and Headphone ports and the headset does not come with the splitter cable. Some newer PCs have the capability to do both in one, as well as my Chromebook, however, a simple splitter is not hard to come by, is only needed for MIC input, and I actually had one already.

It really seems like the PC/Console headphone market has gotten a tad ridiculous. I have tried more headphones than I can count and have yet to get blown away by any of them, and I have been intensely let down by most of them. While there are some 'meh' things about the Plantronics RIG 500 Pro headphones, on balance, it has significantly more highs than lows, so overall they among my top choices for gaming headphones. First the good: - Earpads are insanely comfortable, like pillows hugging my head. - Comes with a code for an included download of the Dolby Atmos software. If you have both a PC and and Xbox, you download it for one, you get it for both. Actually you can get it for up to 10 supported devices. Not bad. - Dolby Atmos software is the first of the new surround sound apps that actually lives up to some of the hype, at least on the PC. On my gaming rig, games of all types sound great. Is it really surround sound? No, but it is a dramatic improvement from just plugging in a set of cans into the computer. Atmos for the Xbox is down in the bass (see below). - Fit and finish on these headphones is really sharp. While mostly plastic, they have am interesting look to them and the black and gold is sharp. Neither good nor bad, just observation: - the RIG 500 has an interesting set-up for adjusting to different sized heads. There are three cutouts on each side of the headband and you click the ear cup up or down depending on the size of you noggin. That and the head suspension pad should cover 90-95% of gamers out there. If your head is freakishly small or large/tall, you may have trouble. My head is a bit on the long side and the maximum extension works just right for me. - The suspension headband is nice but can get uncomfortable if you have a weird shaped head as I do. My head is very much shaped like Capt. Picard (coming to a pronounced point with the lack of hair cover to boot) and so after two-three hours, I have to give the headphones a break. If you don't have a weird head like mine, this may not be an issue at all (hence, neither good nor bad). The Bad: - Reception on the mic is pretty weak. I might just need to play with this some more but right now I'm having trouble getting consistent levels from the boom mic. - Dolby Atmos on the Xbox is pretty useless. To my ears it just makes things too boomy and isn't any better and is probably worse than Microsoft's own Sonic software. Granted, I have an external amp set-up, but I configured it both how it shows for that configuration as well as just plugged into the controller and the standard controller set-up was only marginally different. I hesitated to put this under the 'Bad' because you don't have to use the software and the headphones sound better on the Xbox when you don't but it is a 'feature' and it fails to perform. I don't know if there is anything different with the RIG set designed for the Xbox other than a slightly different cord but this box says it can be used on PC, Xbox, or PS4. Stick with the PC for these. - The inline volume control seems to have 80% of the range be REALLY quiet and the rest of the range crammed into the remaining 20% of the slider. Kinda weird and hard to keep consistent. So all-in-all a nice set of headphones for your PC. If you are in the market for a new set or looking to upgrade, The Plantronic RIG 500 Pros are worth a serious look.

The Plantronics RIG 500 Pro gaming headset is a member of their RIG 500 series - a series of basic directly wired gaming headphones with slightly different wiring attachments - this one has a standard 3.5 mm plug which carries all the headphone and microphone information - as such it is compatible with modern PCs, XBOX Ones, and PS4 machines. The sound in the headphones is outstanding - sporting deep, rich bass and clear treble - with fine sound throughout the full audio spectrum. The headphones even sound great when listening to music - they are capable of reproducing sound at a much higher level than the audio in my games is capable of supplying. The microphone is noise-cancelling and detachable and mutes when flipped (as you would expect). Sound through the microphone is clear and unclipped. The noise cancellation technology works well enough. For people using a PC or XBOX system, this set comes with a 25-digit code to unlock a Dolby Atmos application on those devices. While I found that the Dolby elevated the sound in the RIG headphones, I didn’t find that it took my gaming experience to a different level. My only gripe with this system is the design - each earpiece can detach from the headpiece so you can adjust the headphones for head size - I think that a more traditional sliding earpiece would have made these more comfortable. And although the padding on the earpieces is soft and comfortable, I found that the headphones became uncomfortable after about 20-30 minutes of use (but I find a lot of gaming headphones to be immediately uncomfortable!). But back to their sound - these sound more like quality audio headphones than like gaming headphones - they sound full and clear and well equalized - they definitely will rise to whatever occasion your gaming audio is capable of. I don’t know why so many gaming headphones sound thin and basic but they do - these sound great.

These are some of the nicest, most comfortable gaming headphones Ive used! Love how the mic is detachable, sound is great including Dolby Atmos via Win 1p pc. The ear cups are detachable for better fitament. Theres no discomfort whatsoever with these Platronics gaming headphones. Only way these would be completely over the top, is if they had some rgb element to them.

I have been using these headset for a week. NO complaints so far. high quality build and this is expected from Plantronics. I was playing Assassin' Creed Origin on my Xbox One S for a month and its only week ago when I switched to RIG 500 and sound was incredibly amazing I heard things I never heard them in my old headset without naming the brand. Dolby Atmos in these headset is super amazing!

I received the Rig 500 headset with the Pro model gaming headset for review, it really looks and sounds great. Plantronics has improved upon last years model with several enhancements. The Prom model comes with a Copper colored metal headband, this contrasts well with the other black components. The leatherette cushions are comfortable and provide great isolation from room noise. There are three positions for the ear cups to adjust for different size heads. The headphones are very comfortable due to the high density memory foam and the leatherette in the ear cups. The face of each ear cup is fabic and they breath well keeping them dry during use. They are very comfortable to wear and great for those long gaming sessions or movie watching. The sound is great and with the free Dolby Atmos® activation credit for PC the sound in Atmos enabled content and games is incredible. Plantronics seems to have tweaked the response curve just enough to give great sound without over-boosting. The mic has great sound quality. It does is noise canceling some positioning is necessary to avoid breath sounds. The Mic is removable and has a mute feature activated by fliping the mic up. The mic attachment is very stable and does not loosen with use. The cable is flat tangle free design with a volume slider built in. These headsets are a great value , they look and sound great! If you are looking for a gaming headset and don't want to spend a bundle these will fit the bill. It has added to my gaming experience with Atomos sound and the great sound Plantronics is known for.

The microphone echoes the voice, does not contain any buttons to turn off the microphone and the volume control goes from 0 to 100 without any adjustment

I have a PC and an Xbox one. My old headset only worked for my PC and i needed a second headset for my console. This headset eliminates the need for 2 headsets. All in all I am very satisfied for 2 reasons. Sound quality and adjustability. Everything about this headset is what you would expect for gaming. High performing for the price point with a sturdy frame. Sounds is solid, bottom line. The mic pics up everything and come across in sound full detail. MY friend who i game with even said it was a better, crisper sound than my old headset. Zero complaints. Adjustability is another thing that i value. I have a big head... which is annoying,. My old head set has as slider to adjust sizing which never statyed...this head set has a "clip in" locking mechanism which cannot be bumped out of place.

These are amazing gaming headphones. Comfortable and aren’t tight against your head. The memory foam helps a ton for long gaming sessions and are helpful when wearing glasses as they don’t cause pressure against your head. I’m an audiophile and knowing that these come with Dolby Atmos it was a huge plus. I first had the 400LX and upgraded to these and there is a good difference. Good build quality as well. The only downside is that I wish the cushions were just a little more thicker and these headphones don’t sound amazing when listening to music. Of course you don’t buy gaming headphones for music right. Overall very satisfied with these and plan on using them for a long time.

When it comes to gaming headsets you can't go wrong with Plantronics. The version I tested is the black and copper (looks more like gold) Rig 500 pro. This version comes with the flat 3.5mm line in cable with a volume slider. It did not include the volume dial cable, however, it does still work on Xbox controllers. The headset is an over ear, modular design, that is comfortable, lightweight and durable. I am confident it will survive the occasional frustration throw. As for the sound, it sounds amazing. The Dolby Atmos sound was so convincing that I had to take them off to verify the sound wasn't coming from inside my house. Finally, the microphone is probably one of the best I've tested. When I speak to other players, they only hear my voice and no annoying background noise.

This headset has it all! Over the ear pads with a soft foam for maximum comfort. For someone that wears glasses when they are at the computer this is a must! The free Dolby Atmos download and use is amazing with these headphones! Which is perfect for games that require good sound as part of the gaming experience. Finally the noise cancelling mic helps for both in game communications as well as for streaming! No more endless keystrokes and breathing picked up. Just crystal clear voice for the best communications I've ever experience with a gaming headset.

I love this headset. It's comfortable to wear and blocks out the sounds rather well. My only complaint would be that the cable they provide could be longer. But that might just be the way my computer is set up

My youngest son uses this headset for both his PC and the Xbox One. It is comfortable to wear and the sound is very clear. You can shut off the mic by flipping it up, which is really convenient. I was a little apprehensive at first about the color when I bought it over the internet, but it looks amazing in real life.

Nice and comfortable for those with glasses, it dosen't push the arms hard against your face like other sets. They were also the only set that fit and allowed the mic to fold up instead of just moving it on a flex arm. The sound is awesome and there is even a volume slider on the cord.