Customer Ratings & Reviews

Guys, i’ve spent well into the thousands of dollars buying headsets for my gaming.. and these so far seem the most durable.. I wouldn’t say they sounded the best of all the pairs i’ve Ever owned.. but they do sound good and also they sure are comfortable.. sometimes the Bluetooth reset where I have to pair it again..2 clicks and I’m back on it.. but this set beats having to replace them every so often from other manufacturers.. good job rig!

I bought this product for my grandson so he could talk to his friends while playing Fortnite. He really likes the headset and says they work really well. I have used them while playing Fallout 76 and I like the comfort and the sound. You can hear which way the trouble is coming from. The sound is clear and realistic. Good product for the money.

Love the way it fit great sound light weight sound quality is good .

This purchase was for my son as he needed a headset for his PC. The headset is comfortable and it comes with a code to Dolby Atmos which opens them up. The sound it clear and bass is good. When we originally read the reviews it indicated we needed the mic and headset adaptor. It seems they updated what came with the box as it already had one in the box. Can’t complain for the price.

I'm impressed by them. They are great for the price. The best thing I like is they are super light. I was very worried about them being fragile, nope. The one thing I will warn, I travel and thought it best to re-box each time I would go somewhere. Just leave the MIC in and put it in a bag or somewhere its not made to be taken in and out repeatedly, it starts puling out the piece that holds it up and wrecks it. Not the product's fault, don't think they thought someone would do that.

this sleek design compliments our gaming set up . headphones are comfy,and mic works well with volume control .

Love this headset has great sound. Headset is very comfortable but wish the cord was a little shorter.

Good looking, light, gentle on the ears, great mic. Exactly what I wanted.

This headset is okay. From what I’ve gathered, this headset doesn’t support surround sounds. However, the Dolby Atmos does a good job of fixing this issue. Another issue I have with this headset is the bass, or lack thereof. Snipers in battlefield sounds like a dull cracking instead of clapping thunder that you’d expect. This is a $40-$60 headset bundled with Dolby Atmos to make it more attractive. It’s serves its purpose and the mic actually sounds great, but as a package ultimately ends up falling flat. Do yourself a favor and spend your money elsewhere.

Great sound quality, fantastic design and comfortable.

Best gaming headset I've owned yet. I say this because my other ones have broken or I no longer use them. What this set has that others lack is true noise damper. My parents keep telling me to get a job and they know I can hear them with the other sets because I act upset and they leave me alone for a bit. When they finally get over the guilt trip I put them through they return. But now with this set we all win, they actually have to yell at me, I don't hear most of it so there is no confrontation .

I bought these for my grandson, and he said they were great. They are comfortable to wear and as he plays a lot of games and has them on for long periods of time. The sound is great and there is no la time when he speaks to his friends.

Love this headset, makes gaming more enjoyable, especially with the Dolby Atmos built in. I was intially skeptical, but the hype is real. Playing gears of war 4 with these on was amazing experience. Worth the money and time using it.

UNBOXING, AND INITIAL IMPRESSIONS: The packaging is typical other well-known gaming headset manufacturers (Razor, Corsair, Steel Series, etc), although, instead of the inner packaging material being plastic, Plantronics used cardboard, which I find to not only be better, it’s more environmentally-friendly. The headphones, themselves, are more “futuristic-looking” than other gaming headsets. While others include such useless “features” as color LED lighting, Plantronics gave their RIG lineup a more visually-friendly design, although I’m not exactly digging the black & gold color scheme…for some additional cash, you can get the eSports Edition, which has a black & silver color scheme, replaces the plastic earcups with metal (the “standard” RIG 500 Pro has 100% plastic earcups), and comes with two different cables (making it also compatible with PS4 & Xbox One consoles). Overall, the design is quite nice. COMFORT & EASE OF OPERATION: The RIG 500 Pro is adjustable, albeit in a somewhat limited manner. Most headsets have multiple “rachet points” on each side of the headband, allowing the earcups to be set to various lengths from the headband. Plantronics has chosen, instead, to utilize a 3-position (low, mid, high) configuration. At the same time, the “inner” headband does have (essentially) “unlimited” adjustability, so it’s not really all that bad. My only “complaint” is that there will be people (myself included) who don’t really “fit into one of these three pre-defined positions. In my case, the best fit would have been halfway between the “mid” & “low” positions. Yes, I realize I could place one side in the “mid” position, and the other in the “low” position, but, due to the curvature of the metal headband, it was “strange” (the best word I could come up with). I chose to place both sides in the “low” position, as the “mid” position felt too constrained. SOUND QUALITY: The first thing to note is that, while most others are using 400mm drivers, Plantronics has chosen to go with slightly larger 50mm drivers. The “plus of this is better quality sound…but the “minus” is that they aren’t as loud as some others, as they require more power to create the same volume as a smaller driver. Initially, they sound fairly good (not “great”, just “fairly good). My Corsair Void Stereo headset produces a better, and louder, sound. However, Plantronics has included a nice “freebie”, in the form of Dolby Atmos (normally $15 through the Microsoft Store, but free with the code included inside the box). After downloading/installing this, sound quality improved noticeably, and volume increased somewhat. I can’t claim to know what, exactly, the Windows 10 plug-in does…but, whatever it “does”,. It appears to do it well enough to improve things. After adding Dolby Atmos to the “mix”, the RIG 500 Pro sounded somewhat better than my old Corsair Void Stereo headset…but still not as loud. ADDITIONAL THOUGHTS: First, understand that these are “stereo”, NOT “virtual 7.1 surround sound”. They do NOT plug into a USB port, nor do they require any software…they plug into a standard computer 4-pole 3.5mm audio plug and produce traditional 2-channel stereo sound. The use of the Dolby Atmos “plug-in” is NOT required, although highly recommended. Moving on the mic, unlike my old Corsair Void headset, with it permanently-attached mic, Plantronics was intelligent enough to go with a detachable mic. Personally, I have no need/use for a mic, so being able to forgo plugging it in is a huge bonus. While I haven’t even tried the mic, from what I understand, it has background noise cancelation, which gamers who use a mic will appreciate. Additionally, the headset cable is flat, which helps to prevent tangles. On the negative side, the cable is only 4 feet in length, which could be too short for some (you can always purchase a 3.5mm 4-pole extension cable, if you can find one that will work). THE GOOD: • Reasonable price • Excellent sound-quality, for the price • Detachable mic • Metal headband • Large 50mm drivers • Very comfortable (for those who this fits properly) • Free Dolby Atmos “plug-in, via the Microsoft Store (only works with Windows 10 PCs & Xbox One) THE BAD: • Short cable • Headset adjustability might not be the best for some people THE UGLY: • Honestly, nothing I could think of FINAL VERDICT: Overall sound is very good…better, in fact, than many others in the same price range. At the same time, the fact that their volume isn’t loud enough (“full” volume on these is approximately equivalent to 60-65% on my Corsair Void Stereo headset) is a bit of a downer. Overall, I’d give these an 8 out of 10. If you’re in the market for a new gaming headset, and don’t care about “virtual 7.1 surround sound”, then the Plantronics RIG 500 Pro should be on your (very) short list of headsets to consider. Lastly, while they only come with a 1-year warranty, remember that these are made by Plantronics, so you know they should last a long time. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

In less than a year both ear pads fell apart and all but two of the factory rivets came out. I am luck as I have a good quality rivet gun so I repaired them myself. I would guess the average consumer would not be so lucky. For what they are they are still a good set of headphones. Be proactive about the ear pads falling apart an reinforce them with epoxy and have a rivet tool on standby to re-rivet any that fall out.

pros great sound quality mic has good filter cons cord is weird

I haven’t been this happy with a headset since I dropped $200 on one for my wife, it’s amazing. Super comfortable and the sound quality is great.

These are my second pair of plancronics headsets, the level of comfort is just the best. Sound and mic are also up to par for the price, you really can't beat it.

Plantronics Rig 500, sound quality is pretty good, speaking and receiving good. Comfort is the downside I have very small ears and they are hard to fit over my ears.. It also bunches your earings,( if you wear) gets a little uncomfortable. So if you have micro earlobes suppose they would be fine. All in all ok not great.

this headset is very comfortable. works great with PC and xbox 1. have not tried on any other consoles. the headset sounds great overall. not to heavy on the bass. mic works pretty good as well. my only complaint is that the cord is not the longest. not so bad if using with a console and plugging into the controller, but with a PC not so nice. it has a single 3.5mm jack but it does also come with a adaptor that splits the jack into 2 separate headphone and mic jacks if you need. if you are looking to spend under 100 dollars on a descent headset for gaming, and you like how these look, I recommend them. you have to put them together so that I think can either be great or bad. great for some as it can give more appreciation. bad because, well you do have to put together some. but it was easy and no time at all. It also has a top piece that you put on. this could be something later on that maybe can get custom made pieces to have. so far, love it and my son who plays on xbox all day uses them and loves them as well.