Customer Ratings & Reviews

Have three pairs. Used with PlayStation and x box. Durable so far.

Grandson really likes this system. He’s becoming a great gamer.

great ease of use....great sound.... leaves muffprints..

Definitely got what I paid for. Would recommend to anyone.

Fantastic! Love the audio levels. Need Dolby for perfection.

Keep in mind when you're buying these for PC make sure you buy a 3.5mm splitter it doesn't come with one. i'd say buy another headset for the price

Really goodAmazing it is loud really loud comfy beautiful

First one broke in 2 days. The cord disconnects at 2 spots, and the "headset port" was messed up. Took it back, new headset hasn't had any issues. The included Dolbe app is a nice + too

Have heard no complaints so it must be working as expected.

Best sound quality in mic headset I have experienced.

Plantronics RIG 500 Pro (for PC, xbox One, PS4) I am not a professional gamer, nor do I portray one on TV. I have used and continue to use Plantronics headsets since the 1980s, professionally and personally. Plantronics headsets are what NASA chose to go to the moon and back, where there are no repair kiosks along the way. While consumer build quality hasn't always been as durable as their professional offerings, performance has never been compromised. Short of obvious abuse, Plantronics has always amicably and agreeably backed their products with me, whether it be for technical applications and/or repairs/replacements. Plantronics has branched out into many niche headset markets over the decades. I have no experience with or comment to offer on any of their wireless offerings. I'm strictly a wired and cord management guy. Corded headsets have saved lives where wireless would have failed due to external EM/RF interference and/or limited headset battery life. 'Nuff said about that... So, what about the newest RIG 500 "Pro" PC (meaning 4-element, 3.5mm single post plug) gaming headset? It's an incremental evolution of the original RIG 500, but each refinement is for the better. First, the unit is still highly modular in design. The RIG 500 Pro looks very mecha-Halo-ish when assembled. Once assembled and cup-adjusted for a single user, it's very fast on/off over that person's head/ears, with no further futzing, as one should expect from "tactical" gear. With one exception, it seems to be rather physically rugged. Second, the drivers and cups have changed. The new drivers are 50mm (10mm larger), but Plantronics hasn't posted a frequency response graph for them. All Plantronics says is 20Hz-20kHz. My unit's cans have two backs, each - a closed inner back, with an external back that sports a ring array of circular cutouts, surrounding the fixed mountpoint into the modular headband. The L (boom side) and R cups are now wired together through the headband. A single 3.5mm 4-conductor plug port accommodates the external headset cord on the lower, outer rear quadrant of the L can. These cans provide almost zero isolation from outside/environmental sounds, but, remarkably, they also leak no driver sound out through the backs. More about this later. Third, in the box, is a 3.5mm-single-post-to-3.5mm-single-post 4-element flat cord to connect the RIG 500 Pro to a 3.5mm sound source. This cord sports an in-line volume control, with a smooth, tactilely resistive gain slider that tactilely clicks at the max volume position. I'm not aware of any new RIG 500 Pro USB connectivity options superceding Plantronics P/N 205296-0 (for the original RIG 500 series), but that older 3.5mm-to-USB adapter should also work with the RIG 500 Pro should you demand USB connectivity. Fourth, for Windows and xbox One owners, Plantronics has included in the retail packaging, one, non-reusable licencing code for Microsoft's downloadable 7.1.2 Dolby ATMOS for Headphones decode/processing engine. Because the code may only be used once, you must choose whether to expend the license on Windows or xbox. This is NOT a limitation of the RIG 500 Pro. It's Microsoft's and Dolby's ATMOS for Headphones decode licensing arrangement for Windows and xbox. [NB: The code will not redeem a second time and expending the code will affect the returnability of the RIG 500 Pro.] Moving on, Plantronics has an excellent track record for noise cancelling voice mic technology. Plantronics changed the modular, 3.5mm pluggable boom from the rather long, mecha-looking, hardshell boom, on the original RIG 500, to a memory-flex, rubber-coated goose-neck boom on the RIG 500 Pro. The fully extended goose-neck boom is about the same length as the older hardshell boom. You still rotate the boom pivot up ~90° to auto-mute the mic and rotate the boom pivot down ~90° to un-mute the mic. This quarter-rotation hinge/mute switch at the base of the boom can be damaged by over-rotating beyond normal 0° up or normal ~90° down. There are no hard, tactile, mechanical stops to absolutely prevent over-rotation of the boom, either up or down. THIS IS AN UNFORTUNATE DESIGN FLAW, because the boom pivot mute switch is not a modularly replaceable part. It's integrated into the L can. It should be expected, in the excited heat of game play, that a quick slap up or down on the boom mic might occur, potentially resulting in accidental over-rotation. (Both hands are *supposed* to be twitch-ready on the controller/keyboard/mouse/etc, right?). Plantronics should have made the boom pivot/mute-switch the most robustly durable part of the RIG 500 Pro AND/OR provided for hard physical rotational pivot switch stops (instead of leaving small gaps at 0°/up and 90°/down). The change to a goose-neck boom significantly reduces the lever-arm force of the boom on the mute pivot switch. This is a significant improvement over the hardshell boom on the original RIG 500. Plantronics knows that the spoken voice is clearly conducted backwards, toward the ears, along the outside contours of the jaw and cheeks. The memory-flex goose-neck boom allows for many more left side mic positioning options than were possible with the original RIG 500. I've never needed a Plantronics mic to be right at the corner of my lips or directly in front of my mouth. The RIG 500 Pro flex boom allows me to put the mic along side my left cheek, midway between ear and lips or below my left jawline. In either position, there is clear and clean unidirectional voice pickup, without pops, puffs or sibilance. (Usually, I prefer low mic, below the jaw line, tucked in a bit toward my throat.) Background noise rejection by the mic is excellent. Even with room speakers running loud in parallel, that gameplay sound, *in the room*, does not feedback through the properly positioned boom. ... Not being a pro gamer, I can't say whether or not the RIG 500 Pro is the best of its class or price point. The RIG 500 Pro is officially Dolby ATMOS approved. Without using the ATMOS for Headphones licensing code, you can test the Dolby ATMOS performance of the RIG 500 Pro on YouTube, using any of the many ATMOS test/demo/music sources freely available there. The RIG 500 Pro is not particularly intended to be an audiophile headset. It is supposed to provide heightened tactical situational awareness and deeper game immersion than any standard set of cans. It's also supposed to support clear and crisp tactical voice comms for team game play. I guess it's supposed to look cool, too. The new 50mm drivers on the RIG 500 Pro make the 3D object soundstage significantly much more vectored/positional than when using the 40mm drivers on my (much, much more expensive) closed can audiophile headsets. It's not uncomfortable on my head even during hours of continuous use. When not in use, I pull them completely off, rather than try to hang them around my neck, during breaks. The mildly heightened bass effects don't drown out anything else that matters to game play. Great headphones can produce excellent soundscapes without coming close to hearing damaging energy levels, when you put your mind to really listening. Practiced martial artists and bow hunters don't rely on enhanced bass, in the real world. Highs/mids convey more useful ear cues and the bass that really matters is heard by the whole body, via conduction. Here's where the new 50mm RIG 500 Pro drivers, with their non-isolating closed backs, presents a genuine advantage. When I play FPS, I stand in front of a large monitor, in a room with 5.1.2 Dolby ATMOS speakers. I'm no slouch-potato. With the RIG 500 Pro, I listen to gameplay over the headset's *drivers•, while concurrently listening *through* the cans for other sonic cues (including low frequencies) coming from the HDMI-connected TrueHD-bitstreamed Dolby ATMOS room speakers. This enables bodily sound conduction and more closely simulates real world squad-battlefield tactical hearing conditions. At the same time, I get to keep RIG 500 Pro volume levels reasonably low. The net effect is what I call *super-tactical* situational sonic awareness and it makes for very vivid gameplay, even when the FPS doesn't support ATMOS. (You might not know this, but Plantronics headsets have long incorporated a proprietary technology that protects the ears against sudden, massively loud surges of sound energy. Their headsets are capable of loud overall volumes, but suddenly loud volumes, that could instantly damage hearing, are automatically clipped. Guess what? That protective tech is built into the RIG 500 Pro's cans.) While there are much better headsets for diving deep into ATMOS music, my "audiophile" closed cans do not outperform the RIG 500 Pro for ATMOS and/or multi-channel gameplay. I really like these 50mm drivers and the non-isolating closed cans. I really like the memory-flex goose-neck boom mic. I like the headband design and the new wiring arrangements. When combined with surround room speakers, no gaming experience is sonically more vivid. I definitely recommend the RIG 500 Pro for gamers to audition for themselves.

Sound is great. You can hear everything in surround

This headset is a great all around gaming headset.

I use these to play Xbox after kids go to bed (tv volume off). They work great. The radio occasionally costs out from the controller, but I believe it is a controller issue. These are comfortable, the speakers sound good, and they still feel comfortable after wearing for a bit.

Best headphones I have ever used and has aux cord on both ends so instead of replacing headphones all the time just replace the cord. Super!

The first thing that you will notice when you take this headset out of the box is that it looks stunning. The simple design coupled with the subtle accents make this headset a very attractive piece that just looks like it means business whether it is on your head or stored on your desk. As soon as you put it on your head, you can immediately tell that you can leave this headset on your head for a long time and will have no issues. The size adjustments seem like they would be a bit odd, but it fit my head right out of the box and feels like a pillow. The mic boom is pose-able and when placed in the up position it mutes the mic. This has proven to be a handy feature when using the headset whenever a member of my family has come in to my office or when I am using the headset during a online meeting with a client and I don't need them to hear me attempting to multitask. The sound from this headset it pretty good. Not fantastic or the end all, but it is pretty good. It seems that I have to turn this headset up louder than I do my old wireless headset, but I am assuming its because the wireless headset was powered as opposed to these, which just have a single 3.5mm jack. Speaking of this 3.5mm jack, this is the only connection that comes with this headset. This jack has left, right, mic, and ground on it, so it will work with most new computers, however my gaming pc from November of 2017 required me to buy an adapter to make the headset work as it had separate ports for mic and audio out and this headset does not come with an adapter. That has been the biggest and possibly only let down with this headset. I really feel like this headset should come with an adapter so that it is available to use with any pc or system right out of the box. Luckily Amazon carries this adapter for about $5, and with prime it arrives in 2(ish) days. Mine actually took 3, and I was anxious to use this headset. Overall, this is a great headset, especially for the price. I wish it was wireless, I wish it came with the adapter I needed, and I wish it came with a stand. But these are small gripes considering all the positives this headset delivers on. Go Forth and Buy Headset.

I bought these headphones for my 17 year old son, who is an avid gamer and very picky about his gear. He loves them!

When I first got these out of the box I thought they were made out of cheap plastic because they were so light. They feel like they would break easily. But they're made out of metal and they are extremely light. What I like most about these headphones is the versatility: I can use them on PS4, Xone and PC. I primarily play single player games on PC and play online with friends on Xone and PS4. It's nice to have one nice pair that can be used cross platform. In terms of sound, they sound pretty good. I don't think they sound any better than my Razer Kraken, but they are more comfortable to wear. They let in some ambient noise, but that's okay for me. The biggest drawback is the fact that you can't hear your own voice when talking with friends (at least on PS4). I can hear their voices fine and they can hear me, but I hate not knowing how loud I'm talking. I do like the simplicity of the microphone: to mute who simply swivel it up and to turn it back on you swivel it down. All in all, these are good a set of gaming headphones but I don't think they really stand out in any way in a crowded market. And that's not necessarily a bad thing, there's just a lot of good choices out there. If you like the design and color scheme, and you want some flexibility with consoles/PC use (and don't mind not being able to hear yourself talk) then this is a great choice.

I am happy for this, because it helps keep the noise down in my house. I finally have some peace. Sorry I can’t say much more about it. I know it looks good. It belongs to my son. He would be a better fit to do the review.

Very good but they are quite overpriced and I've had lots of errors