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Customer Ratings & Reviews

Plantronics - RIG 600 Wired Dolby Atmos Gaming Headset for PC, PS4, Xbox One - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 54 reviews

81%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 54 Reviews
  • Rating: 1 out of 5 stars

    Quality

    Posted
    Gilberto
    • My Best Buy® MemberMember

    I bought this headset cause I saw a few reviews that were good for the headset. I bought it cause my previous headset had broken. When I tested the product I started to like it until I started to play games with it. Microphone is no good, my friends on TS(teamspeak) could barely hear me and sound quality is not what is says. I play only 2 games with it and the sound quality was no good. All I could hear was static on the headset and it could not keep up with the games. On STO(Star Trek Online) when a ship blows up all you hear was static and very poor quality of sound. I return it in a day. I went for the Logictech G430 which was cheaper and with the money you spend on this product you can get the Logictech headset plus speakers.(G430 and Z313 from logictech). This 2 products has a better sound quality and better microphone. If you are a hardcore gamer I would not recommend this product. I expected more from Plantronics but this headset failed badly.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for sharing your feedback on our RIG 600 Headset. We're sorry to hear about your experience. Please test your headset without the dual adapter to determine where the issue comes from. If you are not using the dual adapter and still have issues with your microphone, please configure the audio settings and please try decreasing mic monitoring to see if that improves its performance. You might also want to test your headset with a different device (mobile phone/tablet), this will help us to isolate the cause of the issue. Please note this unit has a one-year limited warranty from date of purchase. We will forward your comments to our team for consideration. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance! plantronics

  • Rating: 5 out of 5 stars

    I LIKE Them....What's the ISSUE?

    Posted
    SoonerinFL
    • My Best Buy® Elite MemberElite Member

    First of all, I have a big head (mother tells me all the time LOL). I don't see why these are uncomfortable. I have adjusted them to fit my head perfectly. The longest I have wore them is probably 5 to 6 hours (video games and a movie) with no issues. You must download the ATMOS to enjoy the "surround sounds". It's decent. I think this excellent for video games like Fortnite and COD. You can hear enemies walking up to you from all angles, which is a very good advantage. I like the two 3.5 connections that it provides. Sometime I just don't want to be on the mic.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very UNCOMFORATBLE

    Posted
    Thumper66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had these for one day and returned! These are by far the most uncomfortable pair of headphones! Most use nice soft memory foam, which can get warm, but these might as well be hard plastic. I even tried to wrap something hard with rubber bands to compress the foam (trying to wear them in to make it somewhat soft and bearable) but they were just as hard. The sound is great and I was very impressed with the highs mids and lows all being very balanced and clear, but if you can't wear them for 30 mins without wanting to remove them...it's a no go!

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for taking the time to share your feedback on our RIG 600 headset, however, we're sorry to hear about your experience. This model has perforated leatherette perforated ear cups to make them comfortable and breathable. This is an expandable headset, which can help to adjust it and have a more comfortable fit. We thank you for your comments and we will forward them to our team for consideration when developing new products. Please don't hesitate to contact our Customer Care Group at https://www.plantronics.com/us/en/support/contact if you require assistance! Plantronics

  • Rating: 3 out of 5 stars

    I don’t like the mic, very glitchy

    Posted
    CrewChief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Intermittently people can hear the game we’re playing as well as my voice; at times they also hear their voice as an echo. Though Plantronics has made good by sending me another mic to remedy my issue; my experience with Plantronics was friendly and good customer service. I recieved the new mic and my problem is still there but it’s ever so slight. In all fairness I’m going to borrow a gaming headset from a friend to test and make sure it’s not my PC connection/sound card.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for taking the time to share your feedback on our RIG 600 Headset. We're sorry to hear you've had trouble with the microphone. Please test your headset with a different device (phone/tablet) to isolate the cause of this issue. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if require further assistance! Plantronics

  • Rating: 4 out of 5 stars

    Better then expected

    Posted
    apepi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought these on a deal and read reviews before purchasing. These are much more comfortable then I expected and sound great. They do not fit too snug but stay on well. Seem of high quality, The different attachable microphones are a nice option. The one thing I will say is that the volume slider for the boom mic causes a bit of a crackle when sliding.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very comfortable, lightweight gaming cans

    Posted
    Enrique
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these when they went on sale for 50% off or $50. I think they are worth it at that price. The sound is very tuned for gaming, and they are very comfortable and lightweight. Would recommend these to anyone looking for a good pair of gaming or movie headphones who values comfort over all other qualities.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Basic Headset

    Posted
    Cms2469
    • My Best Buy® MemberMember

    I bought this on sale cause I wanted a headset for my Xbox One X. It’s not a bad headset for $79 and came with the free Dolby Atmos Activation code. This Headset with Dolby Atmos on my Xbox One X Sounds Great. I’ll be using this Headset for gaming more then my 5.1 Home Theater!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great all around headset

    Posted
    Kamil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This a go to headset when your always on the go. it comes with two cords that both include a mic however the one cord is only good for gaming do to the large size of the microphone. the sound quality is amazing when paired with Dolby Atmos. its definitely worth every penny.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome SOUND

    Posted
    Pinotsjob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound!! It’s all over the place! It’s above you, behind you, to your left and right, but the one I really didn’t expect, below you! You even get a code for Dolby with this set ($15). I’ve had these 600 series a few months now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall pretty good

    Posted
    randeezy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The headset sounds very good. Its pretty loud and does give a good feel to the surroundings in game. My friends did sometimes say theyd hear an echo during party chat. Other than that good. Earphones a little tight on my big head. But good for the price.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great sound but

    Posted
    Peterguy82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Sound is great buy they are made for people with small to medium heads, now I don't have an massive head but it's an little over medium and these headsets put way too much pressure on my head had to return them beware small to medium heads only

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hello Peter, we appreciate your honest review on our RIG 600 we sorry to hear that they were not comfortable to wear. We will make sure to pass on your comments to our team, so they can consider them for future development. If you have any questions or concerns please feel free to contact our Customer Care team at http://www.plantronics.com/us/support/contact/ Plantronics

  • Rating: 4 out of 5 stars

    Good Headphones

    Posted
    hypnospastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These headphones are good. The inclusion of Atmos is a huge plus. That said, I wasn't really thrilled with being wired to my controller, in addition to this weird noise that the right ear made so I returned them and upgraded to the wireless version.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top notch Headset

    Posted
    EzKill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Headset is not only comfortable, the sound is spot on! Works for PS4 and Xbox One, mobile devices and PC, but the Adobe Atmos only works for the Xbox One and Windows. Headset looks expensive and sleek. Best wired pair I’ve owned in awhile.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good deal

    Posted
    Hankzappa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So of you like headsets this one is decent, it's kinda small, and then included much is not great, but the additional inclusion of the Atmos Dolby stuff makes the sound quality amazing ( only works for x box and PC)

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great gaming headphones

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good sound quality and feel. mic works good. was a little disappointed the the dolby sound upgrade was only for xbox users as im a PS4 user. other than that great headphones

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good headset for gaming

    Posted
    kriag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My son loves his new headset, he said they sound great. although being a PlayStation house i was slightly disappointed when i found out that the free downloadable dolby software was only for xbox users.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound!

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These headphones do really well with music, games, phone calls. They are comfortable and have really clear crisp sound withe decent bass punch too. I recommend them to anyone who likes quality sound.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Average

    Posted
    stance82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Sound is average, surround sound is average, bass is average, his and lows are average. Nothing special really but some of the cheapest headsets out there that do what they are supposed to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Performance

    Posted
    MisterT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great performance for the value. Definitely works better with the Dolby Atmos and the simulated surround is great for gaming, with a nice accuracy to sound placement.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good and Bad

    Posted
    KiddoDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These have great sound and I was told the microphone sounded really good, but the headphones were so tight on my head I got a headache after about 30 minutes after putting them on.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our RIG 600, we are sorry to hear the product's comfort did not meet your expectations.

      The clamp force on the headset should be enough for the product to not slide on your head under normal use but it shouldn't be too strong as to cause discomfort, if this is the case you might want to try adjusting the headband to make it larger and see if this helps.

      We will forward your feedback to our team for future consideration, please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics