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Customer Ratings & Reviews

Plantronics - Voyager 3220 Bluetooth Headset - Diamond black-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 574 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 108 Reviews mentioning:
fit
  • Rating: 5 out of 5 stars

    Fabulous ear piece!!

    Posted
    Jennifer
    • My Best Buy® Elite Member

    Have worn this for 3 days now, all day. I'm an extremely heavy bluetooth user (I wear at least 8 hours/day). My biggest issue is usually comfort for in-ear mono bluetooth headsets. This is pure comfort. I have used it as-is, right from the box, never needed to change eargels, or use the included ear loop. It stays put. It's comfortable, and not heavy. I don't even realize I'm wearing it sometimes, it's that light. I have tried all the brands and all the styles of mono headsets...this is by far the best in comfort, quality of sound, style, and ease of use. I prefer bluetooth headsets to be comfortable, have text-to-speech capabilities, voice readout of calls and at least 5 hours talk time. This meets and exceeds my expectations. There is only 1 issue I have with this headset. I feel the call button, though large and easy to locate, requires too much force to push while in my ear. While wearing a mono earpiece such as this, I feel it should take minimal effort to switch calls or hang up. This to me though, is a minor imperfection, something that I can deal with, because all of the other features outweigh this 1 negative. It still deserves 5 stars in my opinion.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the "in ear" design

    Posted
    Exelap
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have small ears and have a hard time using conventional bluetooth devices as they have large over the ear hooks that typically would just fall off my ear, usually right in the middle of an important work call. This earpiece has a small soft piece of plastic that fitts right inside my ear for a comfortable fit and no worries about my earpiece falling off my ear day! Also, since it just sits in your ear, you don't have to worry about switching the speaker around to the other side and possibly breaking it when you want to switch up which ear you are using. I also don't seem to have as many dropped calls with this earpiece and the sound quality is fantastic. One negative, if you have longer hair, this earpiece is extremely small and you do run the risk of people not realizing you are on a call because they won't see it! Otherwise, I recommend this to anyone that would like to not have to worry that that hook won't work on their ears!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    The Features are Great, The Comfort Sucks

    Posted
    DD98
    • My Best Buy® Elite Member

    I bought the Voyager 3220 on 11/22, so I've only had it for a couple of days now. I like the features the headset offers such as the syncing with my contacts and telling me who is calling, then allowing me to answer or reject the call by saying "answer" or "ignore". I can't comment on things like battery life and durability at this time. I was running some water in my sink while talking with my Mom on Thanksgiving and asked her if she could hear the water running and she could, so not so sure how good the Noise Cancelling is. The one thing that I've an issue with is the comfort of this device, the ear buds that come with the 3220 are very uncomfortable. I used the Motorola Booms for a number of years and they were so comfortable to wear that at times I would forget that I was wearing it, can't say the same for this one! Since Best Buy has the 15 day return policy, I may end up returning this If the comfort does not improve.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our Voyager 3220, please be sure to try using all of the included eartip sizes and wearing the headset with/without the earloop in order to find the most comfortable and secure fit.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rating: 5 out of 5 stars

    Outstanding Ear Piece

    Posted
    Ralph
    • My Best Buy® Member

    First, I have been a Plantronics Voyager Edge user for years and although I have always loved that ear piece, when I turned on this 3200 I immediately could hear the increase in volume while listening to the caller! I had to turn the volume down for the first time ever when after all this time I simply wanted a little more volume out of the Edge. This ear piece is extremely easy to connect to my Samsung Galaxy 6 phone and another benefit outside of the increased volume is the ability to download the Plantronics App and use the ear piece locator! The volume when using the locator is sufficient enough to locate your lost ear piece in a quiet setting. The weight is no different than the Edge and continues to be light weight and very comfortable to wear. Again, the volume for listening is what really makes me give this review a 5! To all readers that are hooked on the Edge like I was, move on to this new model 3200 and you will be quite pleased!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Light and loud

    Posted
    JimA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm on the go much of the time and dont always have the time or ability to look at my phone none the less hold my phone to my ear or mess with cables or get tangled up. I have 2 bluetooth ear buds for my phone calls and they work fantastic. My first unit purchased is an Explorer 550 from Plantronics and works awesome very light weight but not a huge amount of volume but works great. My second purchase was for more volume and this Voyager 3220 delivers on volume. A little bit bulkier but not uncomfortable by any means and yhe volume is there if you need it. Sometimes I even forget I'm wearing my head piece sometimes. This 3220 tells you who is calling and asks you if you would like to answer or ignore,,,,, its that simple! Great buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for my needs

    Posted
    TheHaulerHiker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I recently started trucking, and have to have a headset to talk on (we aren't allowed to touch our phones while driving) and I had seen for year the big headsets truckers usually wear, well those just aren't for me. I wanted something compact and this thing is! ...nearly weightless too - 9 grams. Battery life is pretty great too 6 hrs talk time is excellent considering how small the battery must be in this tiny headset. I'm impressed. And best of all, it fits in my ear securely and comfortably WITHOUT having to use the included "over-the-ear-loop". Plus built in Siri or google assistant and my phone is now truly hands-free.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    VERY HAPPY WITH HEADSET!

    Posted
    ROCKINGRANNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this great Plantronics - Voyager 3220 Bluetooth Headset a few days ago and I could not be more happy. Read that it hurts the ear, which made me very apprehensive with the purchase. I asked if I could return the product if it didn't work out as I have very sensitive ears and have ear pain. I was assured that I could return this product. The 1st few days I limited the time that the headset was in my ear and I'm already very comfortable to wear this when need. I'm really glad I made this purchase the Plantronics - Voyager 3220 Bluetooth Headset has great sound and everyone I talk with tell me my voice is as clear as a bell. Great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wasn't Sure What to Expect

    Posted
    jasonmwhitaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've had an on again off again relationship with Bluetooth headsets for a long time. I'm never shy about how much I spend on them, but it feels like I'm only ever able to hold on to them for a few months before I give up on them. I've tried duel earphone over the neck pieces, single in-ear pieces, and I've tried from a ton of different brands. This Bluetooth headset was probably the least expensive piece I've ever purchased and it's been one of the easiest to use with great quality. It fits my ear comfortably, it has good voice quality, and it's not complicated charging or maintaining it. I would definitely recommend this device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Light, good sound - battery could be better.

    Posted
    tcp100
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So overall, I like it. It's light, it fits well, and the sound is excellent. I have updated to the latest firmware - you may want to do that when you first get it, as it helped with some connectivity issues with my mac. One thing, though - the battery isn't quite what they claim, and it's even worse if you use the "HD" mode they tout so much - to the point where that mode is rather useless. Otherwise, as a standard bluetooth earpiece, it works well and I recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great bluetooth!

    Posted
    Marc
    • My Best Buy® Elite Member

    I wanted to spend less money, but I decided to buy the Voyager 3220 bluetooth headset, and it's worth the money. I'm on my cell quite a bit, and this device is comfortable, loud and very clear. It took me a while to get it to fit, but if you follow the instructions on the app, it will fit comfortably and securely into your ear. I also purchased the 2-year protection plan because all bluetooth devices are fragile. Don't waste your money on lesser expensive models, sometimes it pays to buy the best!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Bluetooth Headset

    Posted
    SMNB

    I had the previous version of this Bluetooth device (Plantronics Voyager Edge) and I had it for more than 2 years with no problems. This new upgraded version is great too. Excellent sound, excellent mic, excellent battery talk time which is exactly 6 hours and few minutes, and it's very comfortable. But I don't know if I can charge this voyager 3220 with the old Voyager Edge portable charging case?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lightweight, Comfortable, Clear

    Posted
    LockDoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great little Bluetooth Headset! It is comfortable for long term usage. Lightweight enough that after a while you won't know its there. Came with multiple fittings for best fit in ear. Clear communication on both earpiece and microphone. Connecting to an I phone for use, people on the other end of phone say they can't tell that I'm using a headset with my phone. No tin can sound that some have, just clear communication. Power sustainability is acceptable for usage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Bluetooth Headset

    Posted
    Fify
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have tried several bluetooth headsets and this is by far the best. The sound is very clear, mic is excellent, phone calls are amazing and battery time is good. I also listen to a lot of audio books and the piece delivers in terms of sound quality and comfort. You hardly notice it's in your ear! This is my second Voyager and it charges well with my first portable charger. No complaints. You can't go wrong with this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than the more expensive Plantronics

    Posted
    kemosabejr1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally bought the 5200 series which was $40.00 more. Took it back as there was static on my end. Got another one, thinking it was defective, took it back due to same issue. Bought this one,haven't had a problem. Sound quality is great, volume is great, and I can go 33' away before it looses connection with the phone. Gives you the option to voice answer with out touching the headset. Great product and cheaper than the higher end ones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Bubba
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It fits great and is comfortable in the ear. I have to use the ear loop though when I am working as I am constantly moving around. For normal use, the ear loop is not needed. Sound quality is superb. The hands free answer/ignore option is great. And so is the ability to sync with your address book. Battery life is lasts all day on the job and with a quick recharge, it is set for the rest of the day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound!

    Posted
    Kara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have had multiple Bluetooth headsets. This one by far is my favorite! It has great sound, responds well to voice commands, and it eliminates outside noise. The app that is attached with it also really helps to understand how to work it. If you have trouble with them staying in your ear, this one is secure and comfortable. I forgot I was wearing it! I recommend this headset. It's worth the price!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    not Reliable

    Posted
    53719Boy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    At first, calls could sound great...after a few minutes calls would break up, go quiet, get choppy, break up, and drop at times. Can't rely on it. Bought the cheaper 505 and it works in the same place of my house at the same time making the same calls ten times better. Much more comfortable too.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hello and thank you for your honest review on our Voyager 3220; However, we're sorry to hear you've had audio issues. There are a couple of things you could try in order to troubleshoot it. Please try resetting the Bluetooth connection with your phone: https://goo.gl/emzUTA. You might also want to ensure your unit's firmware is up to date through our Plantronics Hub Software for Desktop: https://goo.gl/5ceQ1v. Once the installation is complete on your PC, connect your earpiece powered off via USB and go to the notifications tab. If you get the same results, then most likely the unit has an actual problem and it is best to replace it. This model comes with a one-year warranty from date of purchase. We thank you for bringing this to our attention, we will forward your comments to our team for review and consideration. If you require further assistance, feel free to contact our Customer Care Team at: 855-765-7878 plantronics

  • Rating: 5 out of 5 stars

    Best noise cancelling by far!

    Posted
    Maverick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm always in either in the car or out On construction sites running my security company another headsets didn't quite cut it. With this one my clients don't even know that I'm out of the office and I can hear them perfectly. The battery life could be better but that's what happens when you're always on the phone the headset is comfortable and sometimes I forget that I have it in my ear

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smart sensor features are very reliable

    Posted
    Orion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall a good product. I tried Voyager 5200 for a while and 3200 for a while and decide to keep 3200 because of it's easier fit. Provides additional value if purchased with portable charging case. Excellent smart sensor features. Good microphone and reasonable sound. Not the best for windy conditions.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost

    Posted
    beverage
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    form and functionality was what Ive come to expect from Plantronics. sadly the ear fit is lacking. ended up getting an aftermarket earpiece to make this headset work without falling out. better instructions without having to search online would also be a big plus

    I would recommend this to a friend