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Plantronics - Voyager 5220 Bluetooth Headset - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 4124 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great bluetooth earpiece

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Even though this is a little more pricey of the Bluetooth headset selections, the sound quality is really good and fits on my ear solidly, especially with the ear support around the outside. It has 3 sizes included for the earbuds and may take some experimentation to find the depth in your ear canal that you'll be comfortable with. If the earbud is too large, it can cause some irritation after it expands when placing in the ear canal. So I had to choose a slightly smaller earbud size so that it's comfortable after it expands and sits in your ear for awhile. The action of talking can cause the inside of your ear canal to rub against the earbud slightly, so don't make it too large if you need to place it deeper in your ear. If you only need to place it against your ear opening only and not too deeply in the canal, then earbud size just needs to be big enough to provide non-movement along the outside.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good bluetooth headset

    Posted
    ADave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    "Plantronics - Voyager 5220" is a very good bluetooth headset with 4 microspeakers that block out external disturbances. I can be driving on the highway, and I've been told by others that they could not even tell that I had a headset on or was driving. It definitely cancels out other noises. There are a few small drawbacks however, 1) may take sometime to adjust the earpiece over the ear as there's no adjustable part to increase/decrease length, 2) the button on the back of the headset are confusing initially in terms of which one to press to answer calls, check battery level, mute, and end calls. Overall a good buy and would recommend someone looking for a decently priced headset with noise cancellation features.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It's not made for truckers

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's to small so I lose it easily but then again I do that with everything, the volume never gets loud enough and when your a truck driver you need your headset to perform in loud situations, the battery life on this sucks, you only get 6 to 7 hours talk time and I'm on the phone unfortunately from sun up till sun down on most days, I did enjoy it telling me whose calling and giving me the option of accepting or denying the call. Ultimately you just can't beat a blue parrot and for 150 dollars I bought the 450 blue parrot which gives me all the same features but at a way better quality for what I use it for, but if you just need it for car rides or use it around the house then it's a great product but of your a truck driver and spend most days on the phone talking with your kids,wife,dispatche or other annoying ppl you want a blue parrot not this platronics.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rating: 5 out of 5 stars

    Top Notch Ear Piece

    Posted
    Anthony

    I’m a IT professional. I was looking for a ear piece to use with new Yealink T46G Bluetooth enables VOIP phones. I initially bought regular Plantronics c530 headset and was not happy with the device. Too staticky, could hear a humming sound on the ear piece when not in use. I returned it and figured I try a Bluetooth device being that the phones are Bluetooth capable. Bought the Plantronics Legend. Garbage. Return it. Gave this one a try not expecting much. Wow I was blown away. Amazing sound and clarity. When a call comes in the device announces it and all you have to say is answer and it answers the call. The best feature I like is that it lets you pair it with your desk phone and cell phone and stays connected to both at the same time!!! It automatically switches between both devices when a call comes in. Amazing!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well in vehicles without hands free systems

    Posted
    Voiceonthewind
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this headset to use during work when I have to drive vehicles that do not have hands free systems in them and I have to be able to make and accept calls. So far I am quite pleased! There is enough clarity in both speaking and listening to communicate, even over the noise of large diesel trucks with the windows open in traffic. I do wish it allowed for a little bit louder maximum volume, but it is sufficient and has worked well pairing with my phone for communication and even BT music when no other decent option was available in the truck. Does eventually get uncomfortable on one eat, but you just flip the mic boom and put it on the other one. Overall, it has been a useful device to keep me legal and stay connected on the go!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Bluetooth Headset

    Posted
    TRUVizion
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a Samsung Galaxy Note 8 and I needed a bluetooth headset so I wouldn't have to hold the phone to my ear for conversation. Apple has airpods but nothing for galaxy users. I did some research and ran across these. I was skeptical being that it looked so big via the pic and obvious in your ear. I figured if I didn't like the headset I can always bring it back. Once I started using it I fell in love with it. It is super convenient and doesn't bother me with it being in my ear. It can tell when you have it on, you can answer calls from it, it tells you who is calling etc. I use it all the time and I am very happy I made this purchase. Most importantly I haven't had any complains from people saying they couldn't hear me when we talk.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love It and BB as well!

    Posted
    zanyl77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is more than a product review. It is on BB as well. I am one of the hi tech elect professionals - a seventy year old one. Only in the last few years have I returned. I am more and more impressed with the overall experience - the inventory and just plain nice employees. If they are treated well it translated to you a customer. As time goes on I will buy more and more as the store is 'FUN' I use a BT all day and this a wonderful product. I had a bad one and I waited 3 months to replace it as my experience has shown me the often come in batches. My guess it was a cracked voice coil. The new one is perfect. I had taken out the policy which is rare for me. The exchange was handles perfectly. I use it with the IP6s - lots of features and firmware via my phone. Very impressed overall with BB and it has been so for years now. Years earlier I had almost given up store retail.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK overall, but insufficient noise cancelling

    Posted
    dashtech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had this earpiece for about a week before returning it. Overall, I really liked the features and callers on the other end said I was very clear. I found the sound quality on my end to be a bit tinny, but loud and discrernible. The over the ear design was a bit awkward and didn't fit my glasses so well. I guess the deciding factor for me was noise suppression. I had a Sennheiser Presence before and people could rarely tell that I was in a noisy place with that earpiece. With the 5220, people noticed right away that I was in a noisy place. This is likely a good headset that would work well for many people, but I ultimately went with another Sennheiser Presence for the overall voice quality and noise suppression.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Better noise cancellation than Voyager legend

    Posted
    Milkman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Decided to pay the premium to be early adopter since my two voyager legends were starting to have reduced battery life. Also, I tend to wonder away from my phone and need the enhanced bluetooth range this model has. I can get a good 60 feet away now. It has the same comfort as the legend and battery life. Works with the same app on your phone. Noise cancellation has improved. Callers could barely hear airport announcements which were so loud hurting my other ear. The volume buttons have moved to the top which takes a little getting used to. I like the fact it will now charge via micro USB or magnet. Mute button has changed sides but does not matter since you would use two fingers to mute.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic for everything!

    Posted
    BlaykG_BBYSTAFF50
    • My Best Buy® MemberMember
    • Best Buy StaffStaff

    So the 5220 is great. It's an awesome successor to the original Voyager Legend and it works for everything. I typically use mine as a gaming headset with my Bluetooth equipped computer. I also use it to listen to podcasts and music while biking. The music quality is actually really good for being a headset, and the one-ear openness is exactly what I need to be aware of what's around me. The Plantronics Hub app is also really great for giving you firmware updates to improve the headset, as well as a constant notification of the [killer] battery life. I did have to use ear tips from a different Plantronics headset to fit my ears, but I am consistently bad at fitting into in-ear headphones/headsets. The ear tip fits perfectly though which opens up the possibility of third-party options for people like me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great, one slight exception

    Posted
    Xerophile1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Been through many iterations of the Plantronics Voyager headsets and they've all been really good. Given the same design, I figured I'd try the 5220. Headset works great, just as I've come to expect except it keeps having issues with my iPhone 6S Plus. It will say that it is connected, but when I answer the call, I can't hear the person and they can't hear me. I have to power down the headset and then turn it back on for it to work right, if the iPhone reconnects, which sometimes it doesn't. Works 100% perfectly on my Android phone, Droid Turbo 2, that I also keep paired simultaneously. I've been able to minimize the issues by turning half of the features off on the headset, like the answer when you put it on your ear. I think it's more of an iPhone issue than a headset issue though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Bluetooh Headset I've Owned To Date

    Posted
    AnTim
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had several Plantronics headsets for my mobile phone for years, but after using them for a short amount of time had to stop using them because of the sound quality or interference reported by people on the other end of the call. I really love this model. The sound quality is much better and so far no one has reported any issues with the calls. If anything, it amplifies sounds which are barely noticeable to me. for example I was crumbling receipts one time and my friend reported the sound being amplified. On a positive note, noise cancellation works perfectly. I've been out walking while on a call with cars driving past and no one has reported any loss in audio or the sound of the cars being overpowering.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best earpiece for the discriminating user

    Posted
    SWCD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This earpiece is simply the best blend of comfort, quality and functionality at any price. Excellent voice quality, battery life and customer service. The spoken caller ID makes your phone truly hands-free and the features offered by the PLT Hub app allows you to adjust over 15 advanced features not found in the competition, by simply tapping check boxes. It also includes an awe-inspiring GPS locator should you misplace the headset. The features and pluses of this outstanding piece are too numerous to mention. Get one and prepare to be amazed. I've tried every major brand of Bluetooth headset in the last 15 years, but I keep coming back to Plantronics products. If you're serious about making calls for business (or pleasure) then the Voyager 5220 is absolutely the headset for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset for any professional on the road

    Posted
    Emmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm a mobile pet groomer which means my hands are always occupied either grooming a pet or driving to my next appointment so the voice control on this headset is key. I also use it constantly for talk to text and talk to email and it works amazing. I have very small ears and usually have problems with ear buds being too big and uncomfortable for me but I wear this headset 12 hours a day and don't even feel it. It's so lightweight it's like it's not even there. I read reviews on 5-6 different headsets of various brands before purchasing this one and I can't believe there are any bad reviews on it, that's how much I love it. Battery life is also unbelievable and when it gets low just charging for 15 minutes gives me another couple hours of talk time. Set up was also a cinch. You won't be sorry purchasing this headset!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plantronics, solid

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Slightly different design of the Voyager/Legend headset. Looks snazzier, but the biggest change I noticed is the fit. For some reason the fit or form is slightly different, and this one does not stay in my ear as well as my old ones did. There is a minor change in the volume buttons from the last Voyager I had, these are easier to distinguish and adjust. I liked the magnetic charge connector on the last one, but hated having to keep it away from magnetically sensitive things. This one has a USB-B connector which works well and is less worriesome. Overall good functionality, seems solid and well made, and performs very well, just like the last 15 or so of these things that I have had. Won't buy anything other than Plantronics.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best just got better

    Posted
    Sak1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was using PLT Voayger Legend and was my favorite for a long time, until I had my hands over this product. After looking at this headset, I realized that PLT had taken user reviews seriously and fixed some of the issues of the old model.. Like adding a microUSB port, enhancing the wind noise cancellation. I would ask my callers to guess where I am, and they would say home, office, as the background is super quiet.. I would surprise them by saying I'm in Times Square with wind and traffic noise. It fits well, but I think for longer use, it may cause ear fatigue. The sensors work brilliantly! I love the feature where it reminds you that you are on mute, if you start speaking while on mute.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Works great when it works

    Posted
    mattsvr4

    I've used Plantronics bluetooth devices for a while. Over the past year I've noticed more issues. Some days it works other days it disconnects and when I make calls it says its connected but my iphone end ups being the default speaker. I know it's not just my phone. Happens to my mother (I bought her one too) and it also happens to my wife. All Iphone. So i tested on my fathers S5. Same problem. It's either the device or the technology. Seems like bluetooth is very easy to interfere with. Only problem is I've never had issues with any other bluetooth devices except for plantronics.

    No, I would not recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our Voyager 5200 series Bluetooth headset.

      If the headset doesn't disconnect but the call audio switches to or remains on the phone instead of your headset you might want to set your iPhone's Settings>General>Accessibility>Call audio routing to Headset or Bluetooth headset. In case you have the same results this might indicate an issue with your headset's smart sensors and we recommend disabling them through our Hub app for iOS and Android by going into Settings>Smart Sensors and settings the MASTER option to off or disabled.

      Please don't hesitate to contact us at www.plantronics.com/support if you require further assistance. Plantronics

  • Rating: 5 out of 5 stars

    Godd buy

    Posted
    Iphone7plususer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my second Plantation Bluetooth. I had the edge that lasted a little less than a year but so thankful I purchased the best buy protection plan. I was able to pay the difference and get the latest and greatest from Plantation. So far I really like it. It has a great battery life. I did not purchase the portable charger but so far I still have plenty of battery life at the end of the day. It does occasionally lose signal and say phone not found or something like that and I am sitting right next to my phone so that is annoying sometimes but I just go to settings on my Iphone and reconnect so not a big deal. Has great sound quality and everyone can hear me great. I wear my Bluetooth continuously throughout the day and I forget I have it on so it is pretty comfortable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    5220, “sounds” appealing . . .

    Posted
    zj13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been a fan of Plantronics products since 2008. I started with the Pro, moved on to the Legend, and once the 5220 came out, I just knew I had to have it. The Plantronics Bluetooth headset quality just keeps improving from generation to generation. If you are looking for a product with superior sound quality, amazing background noise cancellation, comfort via all day wear, long lasting battery life, easy to access micro USB charging port and just a stylish design then this headset is for you. If all of the prior mentioned “sounds” appealing, then the 5220 is a definite must buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality

    Posted
    Craer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first it’s a little scary because the device is big and looks heavy You then find out that is not the case in fact it is one of the most comfortable earpieces I’ve ever worn for eight or more hours a day. The sound quality is near perfect the battery life is amazing The overall day today function worked perfectly without a hitch does not ever drop signal with my phone which most others do Occasionally there is a beep that I’m not sure what it means yet. In the app for your phone is very helpful to fine-tune your device

    I would recommend this to a friend