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Customer Ratings & Reviews

Plantronics - Voyager 5220 Bluetooth Headset - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 4153 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
interference
  • Rating: 5 out of 5 stars

    THE BEST BLUETOOTH

    Posted
    GARRIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm a truck driver and have 6 different antennas on it and that causes interference with bluetooth signal but this one is clear as can be.

    I would recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Hello! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rating: 3 out of 5 stars

    Great ear piece

    Posted
    Woods
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pretty good device for in side use but out side not that good lost of interference when walking around .

    I would recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're sorry to hear you've had trouble with your unit. Please ensure your unit's Firmware is up to date by checking for updates and applying any (if available) through Plantronics Hub for desktop: https://goo.gl/5ceQ1v. You might also want to ensure the headset is the only Bluetooth device connected to your phone while you’re using it in order to rule out wireless interference. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. Please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact Plantronics Customer Care at 855-765-7878 if you have any questions. Plantronics

  • Rating: 3 out of 5 stars

    Good

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Decent Bluetooth earbud but some noise interference

    I would recommend this to a friend

    • Brand response

      PlantronicsRepresentative

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you experienced trouble with your unit.

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone.

      If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.

      Please don't hesitate to contact our customer care group at www.plntronics.com/support if you require assistance! Plantronics

  • Rating: 5 out of 5 stars

    A must have investment for Bicyclists

    Posted
    HappyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    As a long time user of various Bluetooth Headsets from multiple manufacturers I have started doing a lot of traditional bicycling this summer and had an extremely hard time making or primarily taking calls while out on my bike due to the wind interference noise. I believe this is the most I have ever paid for a Bluetooth Headset but trust me when I say it was worth every penny!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great

    Posted
    Dragcer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pretty clear, sometimes has interference from my stereo, otherwise awesome product. .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product-Not Perfect

    Posted
    Peej
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This product was purchased out of a need for Skype for business. I quickly realized that it was much more useful when I realized it could be paired to two devices simultaneously. It works great for business calls through Skype and the phone. I did run into an issue where it experienced interference with a Bluetooth mouse. I am able to look past the loss of audio fidelity as everything else about this product is great

    I would recommend this to a friend