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Plantronics - Voyager 5220 Bluetooth Headset - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 4154 reviews

92%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    This is the best Bluetooth in the Market to me.

    Posted
    MRRUIZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Like the title says, to me, this is pretty much the Best Bluetooth headset in the Market, however with that said I do have some small complaints with this device and as well as some good stuff to say about it so keep in mind that this is my second replacement from BestBuy as the first one either had a defect or perhaps I might have damaged it. Pros. 1.Excellent microphones built in: it let's callers hear me very clearly, specially if your phone has HD voice built in, you will get the best clarity when callers hear you. On other brands I had, people would complaint about hearing my voice very muffled but not with the 5220, everyone who I talk to says they can hear me very clearly. 2. Battery life: so far it has given me about 6 hours 55 minutes out of the advertised 7 hours and 15 minutes of talk time and since i do have it on standby, when im not on a call with someone the Bluetooth has last me more then my 10 hour work shift. I can drive home which is another hour or longer depending on traffic and I still have about 2 hours left! 3. The design: it looks very sleek and professional. I have gotten compliments on the streets which is weird to me as that has never happened before. 4. The gel ear tips feel very comfortable but can be a little tricky to remove to swap out to your proper size, you have to put a little pressure to change the ear tips so be carefull. 5. The button for commands: it is awesome, I am using the 5220 with my Samsung Galaxy Note 5 and works great when I want to call someone, I can say call so and so person and it will do it. I can also use Google assistant with it which is pretty awesome, I LOVE that feature. 6. Bluetooth connection Range: it claims to give 98 feet from your phone, however on my test I got 65 feet before it disconnected from the 5220 which is by far one of the Best i have ever tested! Most of the ones I've owned in the past barely give me 20 feet range with lots of static. Now for the cons: 1. The manual: unfortunetely there is no explanation as to how the device charges, specially if this is your first Plantronics Bluetooth this is important. To put it as short as i can, the little LED light turns red when the 5220 is low on battery power, flashes red/blue when its pairing to your phone for the first time, Flashes blue 3 times every 5 seconds or so to indicate that the Bluetooth is almost fully charged, then turns off when its fully charged. Recommended charger is a 5 volts 1 AH, DO NOT use a 5 volt 2 AH as it will Damage the battery. I think that's why my first one stopped powering on after a few days of buying it. 2. The charger, Sigh..... The 5220 came with a car charger instead of a home charger, it's sort of good as i read that the older 5200 version didn't even have a charger. However, Most people charge their Bluetooth headsets with a charging brick that usually comes with your Bluetooth earpeace, I don't know anyone who would use a car charger to charge their bluetooth inside a home so a home charger would have been a better idea. Most would be using the Bluetooth for hands free talking in a car not charging it in one. They also don't sell a charging brick made for it. So once again make sure you buy a random 5 Volt 1 amp hour USB charger to properly charge your 5220 in case you don't have time to charge it off your PC. 3.the volume, if you Max out the volume on the 5220 you will Damage the speaker inside the Bluetooth and it will sound like a torn plastic bag when people call you. I made that mistake with the first one so i recommend only having it at 80% volume to avoid this problem. That seems to be working for me so far. Bottom line: it's still a great Bluetooth headset and I hope the next version comes with a HOME CHARGER. The price is a little steep for what you get out of the box specially since you are not getting a proper charger for it and there is also no case provided to store it, not even a case you can buy as an extra add on like the last version but it's still worth it based on its performance and extremely well sound quality of making and receiving calls. So I would still recommend it to anyone over any other brand out there, specially if you are able to drop the cash for one of these.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best darn headphones for talking on the phone

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I mostly work from home as a software consultant and a lot of times I need to talk to customers on the phone. Working from home has a lot of perks but when I get bored sometimes or when Comcast internet is acting up, then I hit coffee shops or bars around my neighborhood. When I'm in coffee shops or bars, the background noises tend to carry through the phone and most times customers don't appreciate that. I've been searching and testing for headphones that will block background noises for phone conversations, but a lot of these new headphones concentrate on blocking background noises for your hearing by using some kind of digital white noise. Jabra was one of the first to offer active background noise cancellation back around 2006. And their latest is Jabra Elite 65T. Which I think does very well, but still leaks a lot of background noises during phone calls. Bose is coming out with Bose NCH 700 that is supposed to have the best noise cancellation for hearing and also background noise cancellation for phone calls. But that isn't out until the end of June 2019 and there aren't a lot of reviews on how this actually fares during phone calls. While researching for the best phone call quality on all headphones, because of my interest with Bose NCH 700, I came across two products that actually have the best background noise cancellation: BlueParrott B450-XT and this Plantronics Voyager 5200. Granted these are headset and aren't dual-eared headphones, but they are AWESOME for making phone calls that my customers don't know that I'm actually in a coffee shop, with the music glaring, blender whirring, and people talking in the background. These are even better than the pioneer Jabra headphones. Truthfully, the BlueParrott headset was the best at blocking background noises for phone calls, but I chose the Voyager because it's a little more conspicuous and doesn't make it look like I'm wearing a headset designed for playing video games. Batter quality is great, too. Although you should invest in buying the charger case as that will allow to store the earphone in the case and charging it at the same time. The only reason that I set it to 4 stars instead of 5 is because the voice notification telling you that it is on and connected to your devices doesn't come on when you already have the ear piece mounted on your ear. You have to turn it on, then place the ear piece on your ear and then the notification will tell you that the device is on. Maybe they can fix this with their next firmware. Just remember, this earphone is meant for phone conversations and not meant for audiophiles listening to music.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Bluetooth Headset for Business Use

    Posted
    Floridinos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed to replace my LG Tone Pro that had been extremely reliable for 6+ years. When I tried to purchase another I was quickly informed by Best Buy associates, that they no longer offered their extended warranty for LG products because the quality of them had degraded to the point where it did not make sense to carry or warranty them any more. The recommended choice was Jabra. After much research I actually decided to go with a Blue Parrot (B350 XT), forgoing the advice of the associate. After using for a 3 days I started getting complaints that people could not hear me and it was not the most comfortable (Over the ear) to wear for extended period of time. So I caved and exchanged it for the Jabra 45E. Hoping this would be the equal to the LG Tone Pro's I was very excited. Long story short, great sounding but could not keep the buds in my ears. Falling out constantly. The are oblong shaped buds and not a good fit for my ear at all. I also kept catching them on things as they do not retract and just kind of hang down on your shirt where they were susceptible to catching and just being in the way overall. I did like the quality and the extended warranty that was offered so I took them back and purchased the Jabra Talk 45. Again I had trouble with them fitting in my ear and my customers complained they could not hear me. So after consulting my many of my colleagues, the overwhelming feedback was to go with Plantronics. These are the most comfortable and best sounding bluetooth headset out of the bunch. I have received compliments on the sound quality and I can hear very well with them. I would give 5 stars but after a week of using them, the voice prompts have ceased that let me know if they are connected or not connected to my laptop/smart phone device. It also stopped providing talk time updates as well. So I will take them back to the Geek Squad to see what they recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plantronics - Voyager 5220 Bluetooth Headset

    Posted
    1SmoothRider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I got this Bluetooth after returning the Blue Parrott. While I loved the Blue Parrott the headset itself was painful to wear so I decided to give the traditional type Bluetooth another try. The Plantronics Voyager 5220 is a great Bluetooth. It can be worn on either ear. The sound is pretty clear with no static. It is crazy but sometimes it will read out the full name in my contact list when they call but most times it just says answer or ignore. Sometimes I have to shout at it cause it does not always pick up on your voice the first time. Also the Google voice sucks as it does not work most of the time, so it isn't truly hands free.I probably need to download the Plantronics app to make these issues go away. There is occasional static & the earpiece does hurt after long periods of wear. The battery life to me isn't that great. (Remember I returned a Blue Parrott that could go for 24 hrs without a recharge so I am spoiled!) But this is a adequate for daily use. It does come with a car charger so it can be charged on the go. A USB is included but no plug. I guess they figured you have enough of them laying around. That may be an issue with it keeping a decent charge as it seems to deplete itself of energy pretty quick. The range isn't as advertised. I think when they say range they mean unobstructed, like nothing between the Bluetooth & phone. If I go out on my porch or from the bedroom to the kitchen the call become very static to the point I sometimes cannot hear my caller so you may need to carry your phone with you while walking around. I like to pace when I am on the phone. It is as stated sweat proof. Once I download the app ( I so hate having to add yet another app to make a device work properly!) I will come back to give an update.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing noise cancelling and voice clarity.

    Posted
    CaptainCrunch

    This is an amazing Bluetooth headset. The battery lasts for days with a few calls each day. This one is a little more comfortable than the Voyager legend which I also own. Being able to charge it via any standard microUSB without the adapter is a huge plus. I actually prefer charging it this way versus the magnetic adapter because the USB stays plugged in and doesn't come off when I hit a bump in the road. The noise cancelling on this thing is unbelievable. I've been on phone calls when a semi truck accelerated past with a full heavy load, I could barely hear myself speak over the noise but the person on the other end could hear me loud and clear and barely heard the truck in the background. Cons: There are some sensors that detect when it's in your ear, and the set doesn't quite fit into my ear well enough for these sensors to consistently register the fact that it's in there. The default settings will cause the headset to automatically hang up the call when you remove it. If you have this problem you will need to download the PTLhub application on your device to change this setting. Once you've saved it, it seems to carry across those settings to different devices. The volume could be a little louder. I can't really use it to listen to my audio books because on most titles the narrator's voice tends to get a little quiet sometimes. I also don't recommend this for listening to music, although you can certainly do that. The headset is optimized for vocal clarity, not for the highs and lows you get in music. As a commercial truck driver I highly recommend this to other drivers as a must-have device. This would be great for anyone who has to take frequent calls where there is a lot of background noise. It would probably make a good computer headset for voice communication programs such as Skype and Discord if you've got Bluetooth if your computer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than earlier legend

    Posted
    Montana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I use my headset daily and need one with good sound quality and long battery life. The 5200 has excellent sound quality and battery life similar to the legend. One improvement in the 5200 is the option to use either the proprietary charger or a micro-USB charger. The previous legend would only support the proprietary charger. I did notice that the proprietary charger from my old Legend does not fit the new 5200. This doesn't really matter to me as I prefer charging my headset with the micro-USB. The headset is a little bit wider than the previous headset. When I wear the 5200 for 8+ hours, I can notice that I feel a little bit sore when I take it off. I wear glasses and this may contribute, or be the reason, that I have soreness after long wear times. The earpiece might be more comfortable for someone who does not wear glasses. I do think the earpiece seems to fit better on this model and is easier for me to hear conversations. I have looked for other models that would offer great call quality with better sound, but so far have not been able to find one with the features I desire most.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent headset

    Posted
    merk2300
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall it's a decent headset. It can be used in either ear and can be switched back and forth quite easily once you have done it a few times and get the switching pattern down. It charges quickly and it holds its charge quite well. I personally believe it holds its charge better than expected. I love the speak "Answer" to answer feature. People tell me I'm clear on their end and not much additional noise, so the noise cancelling is really good. The volume on the headset is decent but it doesn't have the volume or fullness of sound of other brands I've used. This is mainly due to it not sitting fully in my ear or in line with my ear canal. I find myself at times pushing the headset in flush with my ear canal to hear better. I wear glasses and that even further distorts and messes with how it aligns in my ear. If I'm not wearing my glasses it works better but it's still not optimal for fit or volume. Determining the remaining talk time on the headset is as simple as touching a button. Overall it's a decent headset that is worth the money, but if you wear glasses or are hard of hearing you should certainly check out all your options first to determine your best fit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good balance of aesthetics and utility

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    First off, don't buy this product under the assumption the price is "a lot of money" or any other belief which undermines the target price to performance ratio. This is a good product for the price and as a ride share driver the key functionality is the noise cancellation (limiter) feature where the microphone does not pickup background noise or wind noise. The voice quality on the receiving end is crystal clear and what you hear could use some improvement but it is good enough. The one star I marked off was for comfort. This unit can fit on many different ears and is packaged with 3 different swappable ear bud pieces that twist off. However the problem is the top portion will normally feel very uncomfortable over the top of your ear as it digs into you over time. It is secure so that is not an issue but I feel this product is not a one size fits all. While I can swap it to one ear or the other ever few hours as the pain takes hours to truly develop for me I feel that in 2017 we should be able to have something a bit more comfortable even at this price point. Due to the performance being more reliable than other brands I tried out though, I had to objectify utility over comfort as my job depends on it. Not once over a month have I missed a call or had any issues with syncing. Solid 4 out of 5 as it could definitely be improved upon but again, for the price you won't find much better out there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice headset overall.

    Posted
    tjones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Clear calls. I use this for five to 10 hours most days and occasionally it will stop transmitting my voice to the caller. A quick reboot fixes it, but it's inconvenient. This is not common but it has happened two or three times over the last two weeks. Overall the headset is very good at filtering out background noise. When I'm driving it's better than the factory Yukon mic, and quiet in loud areas like near trucks and in a hardware store. If you work in a busy office with other voices they will be audible to some extent but minimal compared to the standard microphone on a cell phone. As far as filtering out surrounding noises this is substantially better than many other types of headphones I have used. X1 powered headphones have better Bluetooth range, but they but just don't filter enough background noise for the caller on the other end. Other than the very minor connection issue the battery life could be a bit better. 7 hours just isn't quite enough for a long day on the phone. I find myself recharging this headset in the middle of the day to ensure no disruption. With an extra hour of battery life this would probably be a 5-star review. The average person making a few dozen calls a day will find this headset very functional, and probably the best headset of this type I've used.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but not worth the upgrade from a Legend

    Posted
    Blade

    Quite a few folks have stated this is better than the Legend, which is currently half the price. I'm baffled as to how. Maybe people never updated their Legend to put it into Wideband (HD-Audio) mode? I've left myself voicemail using the 5220 and the Legend both in quiet environments and in very loud environments, including wind. The results are the same. Like I can't tell which is which unless I look at the timestamp. The only gains are firmware updates using your phone and plantronics hub and USB charging. I don't think those two are worth twice the current price. Once the supply of Legends gets cleaned out and prices go back up, I'd say it is worth $10 more than the Legend for the USB connector. Lastly, I'm very frustrated with Plantronics for making it just slightly different enough to not charge in the old Legend case. It fits in just fine but they angled the connector so it won't charge. Lame.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Noise Cancelling is one of the best

    Posted
    EZCustomz

    Ive gone through numerous bluetooth headsets, This includes the LG Tone line all the way up to the platinums, The Jabras, Motorolas, Even BOSE headsets. Yes these are headsets but I wanted something with the main priority of being able to talk without having to repeat myself and secondary being able to stream music. My daily driver was the Plantronics Legend which did great for me through the years until one day I was doing laundry and forgotten them in my work pants pocket. Needless to say, it was time for a new bluetooth so I purchased the Voyager 5200 and Wow.. They were like the Legends but with even better quality and Superior Noise cancelling. I am a Truck driver that drives Tractor Trailers for a minimum of 10-12 hours a day and anyone that knows a trucker, The inside cab of a truck is loud with, engine noise, wind noise, and variable components of the truck that will squeak & squeal. With these im clearly heard and was even asked where am I because of how quiet it was on the receiving end. NEVER REAPEAT YOURSELF AGAIN WITH THESE!! I Love em!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good compared to voyager pro

    Posted
    Meghan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I lost my voyager pro and replaced it with this one. The primary reason was the increased range. That feature is the best feature of the device. It is a little more comfortable and stays in my ear better than the Voyager Pro did. I haven't had difficult with people understanding me on the phone, but haven't used the headset much outside. The only complaint I have is accessing the voice controls. To activate the voice control, you push the mute button instead of the call answer button. This isn't a big deal, but it takes a few seconds to go through its process and activate Siri on the iPhone (approximately 3-4 seconds), when I'm trying to text using the tool, I find that this time lapse can be cumbersome because other texts will come in while I'm trying to activate and initiate mine. The other complaint regarding the voice controls is that is a different button to initiate the call than it is to end the call. I find that I'm always hitting the wrong button to end the call. At least, it mutes me when I press the voice control button so that if I say something before I successfully hang up, it can't be heard.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good one ear headset.

    Posted
    Hill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its a good headset, very comfortably, but the headset only charge up to 6 hours not 7 like displayed, an issue that should be fixed. Lol the hot fix they applyed was to set the headset to say headset charge high and anything lower than that 6 hrs or less. (I guess thats the illusion of the software fix to cut cost of the product and no question asked, returned, or mass product hot fix). Second problem was the range of the headset, i think it only gets to 30 meters and it should be extended farther than that i think. (Maybe 50 meters is best) Last problem was the headset max volume, me personally it should be louder, i mean i might have a little hearing lost from Iraq and Afghanistan but its no excuse for the low volume. They should increase the volume and have the device prompt the consumer of the very high risk of listening to volume that high. Other than that unless these problems are resolved the product will remain a good headset with four stars instead of 5 five stars for excellent from me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Bluetooth Headset

    Posted
    BusinessTraveler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I needed to replace my Bose Series 2 Bluetooth headset due to a failing battery. In my mind, it is the gold standard for headsets - crystal clear voices on both ends, even in noisy or windy environments. Initially, I purchased the Beats Bluetooth wireless in-ear headphones. The incoming voice is clear, loud and natural sounding. Unfortunately, the microphone has no noise cancelling features and the caller could hear every sound around me. I received constant complaints and no longer use the Beats for calls (only exercise and entertainment). The Voyager 5220 delivered much better results. Callers on the other end rarely report problems/difficulty hearing or understanding me. Occasionally, the boom gets too far from my face and callers will say that I faded out. In terms of incoming voices, the volume is low. I have it turned up to the maximum level on my iPhone and the speaker jammed into my ear. It's fine in quiet places (car, home, office) but hard to hear in noisy environments (train, train station, airport). Having said all that, it's usable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Bluetooth

    Posted
    LadyMarine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pros- Charge does last all day, I take calls, text and occasionally listen to music and only have to charge once a day. Sound is very crisp and clear. It announces who is calling when receiving calls. Still works during work out with sweat and even large movements doesn't fall off. Has a universal charging wire. Charges very quickly. Ear piece doesn't go all the way in ear so it fits comfortably and after a few days you don't even realize you are wearing it. Versatile can be worn on either left or right ear. Most of the time the noise cancellation works perfectly, only problem I have had is when in a vehicle it sometimes picks up the a/c blowing through vents. Cons- Sometimes you have to repeat or speak loudly to tell it to answer or ignore the call. Charging wire that comes in package is very short, but it is universal so you can find longer ones easily enough. The buttons to hang up or ask questions are hard to find when on ear, it just takes time to get used to finding them blind.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Best? Maybe

    Posted
    SwitchTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far, in my many years of using headsets, I cannot find one that beats this one! Just can't! These are the best as far as clarity, both reception and on the other end. Noise cancelling is very good! Comfortable to wear for me anyway. Okay, the ding. Why is there a sensor for the ear??? I don't get that. I know why it's there, but it is useless to me. It only works about 50% of the time. It CONSTANTLY breaks connection with the phone (ear) when idle. Also, when it breaks connection with the ear, it won't voice dial. It still accepts incoming calls, but won't ID them. I finally gave up and turned the ear sensor off. NOW it works great! IDs callers in my list, voice dials fine, and stays connected to the phone EVEN when off the ear, which I don't do anyway. If I take it off, I shut it off. That sensor really is not needed. That is the only reason for the 4 stars. So, totally ignore the ear sensor (turn it off), and you have a great headset!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still The Best

    Posted
    mburr352
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The predecessor to this 5200 was always the best. This new "Legend" is no different. I believe it has four microphones in the boom compared to the previous Voyager Legend's 3 mics. The mics work together to make the noise cancellation second to none. That is why you see the Voyager Legend EVERYWHERE(even people on TV have them on). I am a UPS delivery driver. We drive around with our doors open in noisy trucks. All other earpieces I have had cannot filter out the extreme noise and the person on the other end gets an ear full. Although there are some times that the noise gets through, I have the least complaints with this 5200 as was also the case with my Plantronics Voyager Legend. It will not go all the way to full charge sometimes and sometimes when you press the button, it will not announce all the info that it should(battery status, "phone 1 connected", Etc.). I can live with these little quirks. At this point, there is no other Bluetooth headset that I would give a better rating to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Changed My Drive

    Posted
    Sweetness
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had been in the market for a headset so I could talk safer while on the road. I'm usually on the road between 2 and 3 hours a day. After researching this was the product I chose and it has totally changed my drive. Absolutely love it. While not perfect, it has a comfortable fit, I can hear great(minimum echo), can be heard fine and connects very easily to my iPhone. Works with an app and battery life was much better than I thought it would be. Comes with car charger and can be charged with computer or at home(brick not included). The app was very helpful with its diagrams and helpful hints. Everything about this product I love. Highly recommend if you are looking for a way to go hands free and be comfortable while driving and talking.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Long time Plantronics user

    Posted
    Tap7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've always used Plantronics products, starting with the Plantronics Voyager 815. Something about the designs they have used always made me choose them. In this latest story with this model, it has become bittersweet. The connection is always solid, and folks on the other side never have trouble hearing me. My gripes so far regarding this model are A) the ear tips piece only comes in one design in the box, and for me, it becomes a little uncomfortable after wearing the device after about an hour, which leads to B) I feel that because of the design of the ear tip, it makes the sound coming from the speaker feel really tiny. Some days it feels like I have to cup my hand over the headset to be able to hear what someone is saying. But all in all, it could just be my ears and have to invest in some after market ear tips. Still don't regret this purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Sound, A little Bulky

    Posted
    DanRockstra
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I first started using this item, it seemed comfortable, but after wearing it for a couple weeks I am finding it a bit of ncomfortable behind my ear. Also, the range when away from my phone is realistically about 50 ft, vs the advertised 98 ft. I wear the unit ALL DAY LONG! And wish it were I bit less cumbersome on the back of my ear. I suppose my glasses might be a contributing factor, but I need those more than a headset!! I like the voice answering feature, so when I get a call, I can just say "answer" to take the call. Useful in my situation, for sure. I m told by others that my voice quality on their end is quite good, when compared to my old unit. So that's an improvement!

    I would recommend this to a friend