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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 1413 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,413 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Versatile Bluetooth Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy multi-device pairing and earpiece controls. Voice commands to answer or ignore incoming calls very convenient. Comfortable fit in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    decent design and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels fragile and not a rugged headset design for the outdoor. However, the sound is crisp and audible for anyone who is new to headset.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, Lost the first. It pairs with two phone easily so I can use my personal and work at the same time. So Light you do not know you are wearing it. Like that there is not ear loop. I love the charging holder.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you so much for your testimony. We truly appreciate it. We are happy that you are enjoying Voyager Edge's multi-device connections, light weight and long battery life. Do you know that Voyager Edge is made out of moisture resistance material? Now you don't have to worry about rain drops or coffee spills! Plantronics

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Works great and is very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it, so I love it to. She is always complaining about her bluetooth not being clear or not keeping a good fit or picking up too much background noise or something. She has gone through at least 7 over the past 2 years and so far this one is a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear bud I've bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty hearing with earbuds generally. I hate driving however and talking through the speakerphone. I spent a little more than usual and bought this product and have been happy ever since. I can great well through it, and the voice commands, plus set up were a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life of this Bluetooth headset and never have any complaints from the people I'm talking to. I drive around all day and handle everything from business calls to personal calls and most can't even tell I'm in the car! I'm buying one for my daughter for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a 10 min. Call Battery life goes down to few hours. Where head set is fully charged. Beside that sound quality is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well and it charges fine. It however only has 6 hours of battery life whereas the previous model had 7 hours. It does not have a magnetic charger as Plantronics moved away from the feature. The biggest problem is securing this device to your ears, not a very good design on that front. It is almost impossible and painful to put on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the east. Sometimes I forget it's in my ear. Some features I would like better but all in all I do like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Talk time

    Rated 4 out of 5 stars

    Good ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easy. People relay they can hear me well and I can hear them. Fits good in my ear due to different piece options. The reason I give it a 4 is because the talk time is significantly shorter than my last earpiece. However, there is a portable charging station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice response and clarity. Does lose contact with my iPhone periodically when answering. Overall still highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Have to mess with it too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it fits my ear, comfortable. The charger can be charged up and taken with you and used while unplugged, nice feature. I often have to make repeated attempts to get it to connect to my phone when I first turn it on. Often the background noise that I hear when listening drowns out the voice of the person I am talking with to the point of not being able to carry on a conversation. I like to use a Bluetooth as a hands free device while driving. Quite often the voice commands quit working and I have to just discontinue my phone use because I won't physically mess with it while I am driving to get it to answer or place a call. This is a real problem because I bought this phone primarily to use while driving. I expected much better performance from such a pricey Bluetooth!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Hello- We're sorry to hear that you are having a hard time with your headset! You may want to try updating the firmware on the headset (http://www.plantronics.com/us/support/myheadset/updater). After updating, you will want to reset the connection between your phone and the headset. To do this, first delete the headset from your cell phone's list of paired devices. Once deleted, make sure to power your phone completely off. Then power it back on. (This will reset the Bluetooth stack in the BT software on the phone). Then re-pair the headset with your phone. If the issue continues, please contact our Technical Support directly (http://www.plantronics.com/support/) for more in depth troubleshooting.Plantronics

  • Pros mentioned:
    Charging case
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great follow-up to the Original Discovery 975

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Discovery 975 for years and loved it and the recharging case. Went to a Bose Series 2 and loved it too. I like high quality stuff and the new Plantronics Voyager Edge is no different. Lots of nice new features that are useful, not just hype. No complaints from the person I'm talking to either. A lot of people complain that the earpiece doesn't work for them. I find the largest one that will comfortably fit and then I CLEAN MY EAR with warm water and dry with a paper towel. We all have a little grease in there and it doesn't allow the holder to do it's job. Especially after a long day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice ..... But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear piece is very comfortable. For the most part I can hear and be heard. My problem is that either my phone or the ear piece decides when it wants to work. It will announce caller, I say answer then the call is switched to phone mode. Having a disability, I need my two hands free, making this work difficult. I am saying I would recommend to a friend, as an able bodied person would probably have no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Just wish it was alittle more secure fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, stays charged even with frequent use. Pops in and out of the case easily.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Hi Diana,
      Thank you for posting your review on Plantronics Voyager Edge bluetooth. Glad to learn that you like its long battery life and user-friendly charging case. We took notes on your wish for a more secure fit. We appreciate your feedback!

      Cathy
      Plantronics representativePlantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This device is everything it says it is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all requirements of a headset device. Easy to operate, you are guided by voice prompts step by step, such as if the phone is connected , and it works well with the "voice" app for Samsung". Cristal clear reception, no interference from background noises!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and voice are very clear. The only issue is battery life wish was better. Still it lasts for a few hours of talking.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BLUETOOH AND FITTING WITH NORMAL EARS. SMALL EARS MIGHT HAVE A PROBLEM WITH FITTING OR GETTING BRUISES USING THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has noise reduction. I can hear well from it and use voice commands to answer the phone or ignore a call. The case charges the earpiece and protects the Bluetooth This reminds me of the Plantronics Discovery 925 which is one of Plantronics best Bluetooths ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement one for another plantronics that quit working. It is a good one not my favorite but does the job.

    I would recommend this to a friend
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