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Customer Ratings & Reviews

Your price for this item is $90.99
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The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 1413 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,413 reviews
  • Rated 4 out of 5 stars

    It's pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had the older version of this. This version is ok- I sometimes have a difficult time hearing the other person on it, but it's not often enough that it bothers me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I researched about this product is accurate. Battery weakens quickly but with the docking station it's easy to go all day. I would buy another one for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. great clarity. highly recommended. sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenient and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two ear pieces and from start to finish set up was ready and the convenience of having a portable charger that holds a charge is extremely beneficial....I love this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . good sound and noise canceling. Fits perfect

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not connecting to phone all the time, then cuts off. I tell it to answer and then nothing, I have to go to the phone to reconnect

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test. Plantronics

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Vogerr ear peirce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clear ear piece and conformable feels nice

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returned to store could never get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was uncomfortable, never could figure out how it was supposed to fit in the ear. It would take calls but couldn't get it to call out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth headset is ok overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth headset is ok overall, interface with the Nexus 5 is a bit quirky - need to use the 'ok Google' voice command with the phone unlocked to be able to make a hands-free call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a useful item and very good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very useful item and for a good price. I looked around at quite a few other places like Sprint and Radio Shack. Best buy had the best product for the best price. I would recommend this product to anybody and I would also advise anyone looking for a similar device to shop Best Buy first. They have the better deals.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best head set i ever have this is so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great better than the bose I previously had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding, Small & Lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound , auto answer is a nice new feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Voyager Edge. The Voyager Edge is great, it charges quickly, does not switch off mid call, and is a tough little gadget. The reason that I had to buy another one is because I put it through the wash. While this product will work great even if it gets wet, if it is fully submerged, it will fail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome Bluetooth earpiece device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome earpiece. Very clear great Bluetooth device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reception and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my old Bluetooth earpiece a lot, but when it died, I asked a Best Buy employee if she had a brand preference. She suggested this one, because customers had noted that the noise cancelling was excellent. I wasn't disappointed, and was happily surprised that the range was increased as well. Very clear reception.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I will be returning this item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, it has problems, for me anyway! The functionality doesn't work correctly. I Have a new I phone so I don't believe it's me or my phone. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    loses its way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONSTANTLY says it is off my ear when it is not... does not recognize voice nuances even with repeated learning... I am going to go a different way, when I can find it...

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi,
      Sorry to hear that you lost your Voyager Edge headset. If you have an Android phone, you can use Find MyHeadset app (http://www.plantronics.com/us/product/find-myheadset) to track it. Good luck! Plantronics

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does good but not the best. If you put your phone in your back pocket it looses signal for some odd reason but over all great comfort and a great product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great lightweight device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my travel needs and has long battery life.

    I would recommend this to a friend
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