Customer Ratings & Reviews
- Model:
- Edge
- SKU:
- 5154043
to a friend
Customers are saying
Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.
This summary was generated by AI based on customer reviews.
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does everything as advertised. I love it!
I would recommend this to a friendI wish it would have worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this earpiece 3 times. It fit perfect, but that was it. People could never hear. The worst $130.00 ever. Move to the next.
No, I would not recommend this to a friendgood headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good headset would definitely recommend good range
I would recommend this to a friendGreat Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bluetooth, i love it. .......................
I would recommend this to a friendHead set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best items I have bought works. Dry well
I would recommend this to a friendDidn't las very long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blue tooth was fine when it worked but right around the third week the mic broke and no one could hear what I was saying.
No, I would not recommend this to a friendLove this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and it has worked perfectly since.
I would recommend this to a friendgreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great asset to hands free talking and listening
I would recommend this to a friendAwesome Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a product that is extremely "smart" and reliable.
I would recommend this to a friend- Cons mentioned:Connectivity
2nd one I purchased will not stay connected to my
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I purchased this item it will not stay connected to my phone.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Babydoll48
That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so, 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. and test. If the reset doesn't help we can replace that device. You can use the following url to view our replacement info. http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
- Cons mentioned:Connectivity
Liked old one better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't switch over correctly and seems a little buggy compared to my last Plantronics headset
No, I would not recommend this to a friend Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this replacement for Motorola Sliver.
I would recommend this to a friendDecent sound and features, but not practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. But very uncomfortable to wear. Chargipng statpion is way too bulky and impractical. Traded for a Legend...sweet!
No, I would not recommend this to a friendHurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold to me as the best on the market. That being the case I don't expect it to hurt my ears, yes ears both sides.
No, I would not recommend this to a friendBad Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased super-fast, high powered HP Pavillion computer tower and monitor. Got a super-slow, virus vulnerable, computer.
No, I would not recommend this to a friendGreat Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Bluetooth I ever use, nice
I would recommend this to a friendPoor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is awful. I regret buying it. I would not recommend it to anyone.
No, I would not recommend this to a friendFree Waxpaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality with this device was marginal with streaming music, however when I made or received a phone call it was really tinny and sounded almost like i had wax paper over the speaker, almost a buzz. This made it nearly impossible to hear or understand anyone. I may have gotten a bad unit but I ended up returning it, the search for a headset continues.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Edge. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Voice recognition was a problem, not sure the problem was the blue tooth or my phone. it was comfortable.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. and test.
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. Had to return it within a couple weeks just stopped working haven't had a problem with the new one
I would recommend this to a friend