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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1413 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,413 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Plantronics Headset I have owned and this one is even better than the last. It is easy to use, comfortable in the ear, and the sound quality is unbeatable. It is great value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with different Bluetooth options to use while driving, I finally found it. I've used Bose Series 2 units for the past couple years, replacing them with the same unit when I've lost or broken the previous. Sound quality of that unit is good and the way it fits I need your ear is excellent. But I would literally lose these out of my pocket or break them in my pocket. Thereason are several reasons I feel this is superior to that. Sound quality (both listening and being heard) is better overall. Plus, this unit comes with a charger that will hold the earpiece in it and you can put them both in your pocket. Not only does that protect the earpiece from being broken or lost, it keeps the unit fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    fit is great and comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    often forget i am wearing it. decent range. easy connectivity. able to hear clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality but not too comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bose headset with protection plan that died. When I went to replace it, I found out Best Buy did not carry it anymore. I chose this device as it was the only one I could find that could be paired with two devices at the same time. It works great and people tell me they can hear me perfectly. The only complaint is that it is a little uncomfortable if you use it for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Audio Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio is as good as the previous versions This one is more comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 4 out of 5 stars

    Sold performer, needs a little more for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this headset. In did quite a bit of research before purchasing. Very easy to set up and use. Having the charging cradle is real nice as it gives you the ability to add a charge to the headset. I was a little disappointed that for the price point there wasn't a little more in the way of technology. More voice commands etc. Voice quality is strong and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Piece but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expensive yet great Bluetooth has served its purpose. It's comfortable, does good on battery, and is clear on both ends. However, for the price it could very well be a lot better if the voice was better quality and if it had a bit more features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound but not so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the older model (Voyager Legend) and how it sits on the ear. The newer model has the clear very breakable and not so comfortable hook that wraps around your ear. Also the charge cradle is nice but can't be used without removing the ear piece. That is inconvenient and doing so increases the chance of loss or breakage. The unit pairs easily and has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this blue tooth. Picks up calls by just saying "answer". Sound quality is great, my callers have no problem hearing me and I can hear them clearly. Comfortable in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, A++ product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has surpassed my expectations! It's amazing, literally. I've been testing it out in different environments because I honestly do use it every day and I put it through the test. Driving with windows down, not down, in my office with the radio on, at home, etc. People can't even tell I'm driving - that's how clear and quite this thing is! Needless to see all the noise and mic features it says it has are working 100%. Highly recommend this for those of us that use a bluetooth headset on a more than average use.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Plantronics - Voyager Edge Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set, but one flaw is the ear piece does not fit well in the ear. The ear gels supplied sit on top of your ear canal and are not like the jawbone or bose ear gels. I ordered the jawbone era ear gel and use that and now it fits great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. fits well. charges fast. Allows for very clear conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality and long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Long lasting battery and great sound quality. Also works as an ear phone for private listening for your music. Also syncs with your contacts on incoming calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth for smartphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, clear sound and long battery and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light Weight, Discrete & Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Plantronics bluetooths and this is one of their best. I liked the Voyager Legend but it was bulky. This one is light weight, easy to switch from ear to ear if I want to change sides and fairly discrete in size. I've tried just about all top end bluetooth headsets and this one is at the top of the list. Also, it works great with my iPad, Macbook Pro Retina and my Surface Pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used plantronic products for long time and i think it's one of the best hands free in the market. and this i like because it has clear sound and it's very light

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth is a little pricey. However, you get what you pay for. Sound quality is great, cuts out background noise, and love that it comes with a charging case!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent bluetooth earpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Pairs with my phone very quickly. Voice cues are helpful (pairing status, remaining battery life, call answering). Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best bluetooth headset I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a trucker of 26 yrs. and have had a lot of Bluetooth headsets but this one is superior next to no other the sound is crisp and battery stays up for hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    amazing sound quality, excellent design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On both the giving and receiving end of a conversation, the sound has ben crystal clear. The design of the charge cradle is perfect as the bluetooth locks in firmly and is protected form breakage. My only issue is that occasionally, the bluethooth reverts back to the iphone itself when making a call and I need to reset.

    I would recommend this to a friend