Customer Ratings & Reviews

ps5 video game plays game funner than ps4 my cat says so

I love this PlayStation 5!! It was easy to setup and looks nice

Great product at a great price. The staff was really helpful too!

Excellent product and customer service from the staff.

Awesome system. It works much better than the ps4.

The best quality product and at the best price you can find

Got it for a Christmas gift. Set it up yesterday. No problems so far except it has to be upright instead of on its side. The microphone on the controller is a bit glitchy too.

Item was stolen in mail before delivery. Best buy denied my replacement claim after i supplied footage of box arriving tampered with. They used the footage to deny claim instead of using it to help me.since this incident ive been getting the run around beween best buy and fed ex. Made a police report trying to get a resolution. Had to purchase another ps5 for my sons bday. Im oit $600 as of today

I recently purchased my PS5 from Best Buy, and the entire experience was absolutely flawless. The pickup was smooth, fast, and well organized. The staff were friendly, knowledgeable, and even gave me tips on setup and accessories. As for the console itself… WOW. The PS5 is on a completely different level. The speed of the SSD, the stunning graphics, and the fluid gameplay make every moment feel next-gen. The DualSense controller is honestly one of the best parts, its haptic feedback and adaptive triggers make games feel more immersive than anything I’ve ever played. Even loading screens practically don’t exist anymore! I’ve played both single-player story games and fast-paced competitive titles, and the performance has been consistently incredible. 4K visuals are crisp, the UI is smooth, and the console runs quietly even during heavy gameplay. If you’re considering upgrading or jumping into PlayStation for the first time, this is 100% worth it, and Best Buy is hands-down the best place to get it. Excellent customer service, reliable availability, and peace of mind knowing I’m getting the real deal. Absolutely love my PS5. Best purchase I’ve made in a long time!

Playing Fortnite on the PS5 is nothing short of incredible. The graphics are stunning, crisp, vibrant, and incredibly smooth thanks to the PS5’s powerful hardware. Load times are practically nonexistent, so you’re dropped into the action faster than ever. The DualSense controller adds a whole new layer of immersion, with haptic feedback and adaptive triggers making every moment feel more intense and realistic. Whether you’re building, battling, or exploring, the gameplay is seamless and responsive. The PS5’s enhanced performance means no lag, even in the most chaotic firefights. Plus the audio quality is top notch, making it easy to hear every detail and communicate with your squad.

The PlayStation 5 is an outstanding console with incredibly fast load times, smooth performance, and stunning graphics. Games run flawlessly, and the overall experience feels truly next-gen. The 1TB storage is a big plus, giving plenty of space for multiple large games. The Fortnite Flowering Chaos bundle is a nice bonus, especially if you play Fortnite, and everything was included and easy to set up. I purchased it online and picked it up in store, and the process was quick, smooth, and well organized. Overall, this is an excellent console with great performance and solid value. I’m very happy with the purchase and would highly recommend it.

I had a great experience purchasing my PlayStation 5 from Best Buy. I originally bought the wrong version, but when I went back to exchange it, the team was extremely friendly, patient, and helpful, making the process quick and stress-free. The PS5 itself is amazing—fast load times, incredible graphics, and a huge upgrade. I’m so happy I get to enjoy my holiday time with my new purchase. Overall, excellent customer service, and I would definitely recommend Best Buy!

Got the PS5 as a Christmas gift to myself. Zero regrets. The graphics are stunning, load times are lightning-fast compared to my old PS4, and best of all, my PS4 games run without a hitch. No need to repurchase anything. As a grown man with grown-man responsibilities, I don’t get much game time during the week, but on weekends? It’s go time. Loving every second so far.

PlayStation 5 is an amazing console with outstanding performance. The graphics quality is incredible, games load very fast, and everything runs smoothly. Setup was simple, and the controller is very comfortable to use. It’s great for both kids and adults, and our whole family enjoys playing together. I highly recommend it to anyone looking for a next-generation gaming experience.

I have had a PS4 for the longest time it still ran good but was very slow and would glitch from time to time. My first game playing on the new PS5 I was amazed by how quickly I loaded in because I was used to waiting at least a minute or two to load into a game. Everything about the PS5 is better. I would recommended buying a PS5 without a doubt.

Game was easy to set up and downloading the Fortnite Bundle and v-bucks was easy and quick. My boy easily figured out how to use the controller was this was his first time using a PS 5. We have added the Spiderman and Jedi Survivor games, and they have loaded quickly and the graphics are awseome!

Excellent purchase. The PlayStation 5 has amazing graphics, very fast loading times, and the DualSense controller feels incredible. Everything works perfectly. Best Buy delivered it in great condition with no issues. Highly recommended.

The PS5 is fast, smooth, and a big upgrade from the previous generation. Games load quickly, look great, and the DualSense controller adds to the experience with its haptic feedback. Very happy with this purchase.

I gave my kids a choice of a Nintendo switch or PS5 and they chose the PS5. So far the system works great, has great graphics, easy to log into and connect to the TV. Best part was it was on sale for Black Friday. Only issue is it's a little loud when you have a disc in the system.

Liked this slim version for the compact size for space saving reasons. Love the storage. Good performance for long play times, a bit loud sometimes though.