Customer Ratings & Reviews

Great price on my ps5 and excellent shipping. Very fast and no hassle

ps5 video game plays game funner than ps4 my cat says so

I love this PlayStation 5!! It was easy to setup and looks nice

Great product at a great price. The staff was really helpful too!

Excellent product and customer service from the staff.

The best quality product and at the best price you can find

Got it for a Christmas gift. Set it up yesterday. No problems so far except it has to be upright instead of on its side. The microphone on the controller is a bit glitchy too.

Item was stolen in mail before delivery. Best buy denied my replacement claim after i supplied footage of box arriving tampered with. They used the footage to deny claim instead of using it to help me.since this incident ive been getting the run around beween best buy and fed ex. Made a police report trying to get a resolution. Had to purchase another ps5 for my sons bday. Im oit $600 as of today

Buying the PS5 Slim was honestly one of the most satisfying gaming purchases I’ve made in a long time. The first thing that hit me was the design is sleeker and lighter than the original PS5, and it actually fits nicely into my setup. Performance-wise, it’s exactly what you want. Games load insanely fast, everything feels smooth, and titles like Spider-Man 2, God of War Ragnarök. I also really enjoyed how quiet it is. Even during long gaming sessions, it stays cool and barely makes a sound, which makes late-night gaming way more enjoyable.

The PlayStation 5 has been an outstanding console based on my personal experience. The first thing I noticed was the speed—games load incredibly fast, and moving through menus feels instant. It completely changes how smooth and seamless gaming feels compared to older systems. The performance is excellent. Games run very smoothly, with sharp visuals and stable frame rates that make gameplay feel more immersive. Even longer gaming sessions stay quiet, and the console doesn’t overheat, which is something I really appreciate. The DualSense controller is a big highlight. The adaptive triggers and haptic feedback genuinely add to the experience, making gameplay feel more interactive and realistic. It’s comfortable to hold and feels well-built. I also like the overall user interface. It’s clean, easy to navigate, and makes switching between games and features simple. Storage space can fill up quickly with larger games, but overall the system performs exactly as expected from a next-generation console. Overall, the PS5 delivers strong performance, innovative features, and a smooth gaming experience. It’s been reliable, enjoyable to use, and absolutely worth it for anyone who loves gaming.

I recently purchased my PS5 from Best Buy, and the entire experience was absolutely flawless. The pickup was smooth, fast, and well organized. The staff were friendly, knowledgeable, and even gave me tips on setup and accessories. As for the console itself… WOW. The PS5 is on a completely different level. The speed of the SSD, the stunning graphics, and the fluid gameplay make every moment feel next-gen. The DualSense controller is honestly one of the best parts, its haptic feedback and adaptive triggers make games feel more immersive than anything I’ve ever played. Even loading screens practically don’t exist anymore! I’ve played both single-player story games and fast-paced competitive titles, and the performance has been consistently incredible. 4K visuals are crisp, the UI is smooth, and the console runs quietly even during heavy gameplay. If you’re considering upgrading or jumping into PlayStation for the first time, this is 100% worth it, and Best Buy is hands-down the best place to get it. Excellent customer service, reliable availability, and peace of mind knowing I’m getting the real deal. Absolutely love my PS5. Best purchase I’ve made in a long time!

Playing Fortnite on the PS5 is nothing short of incredible. The graphics are stunning, crisp, vibrant, and incredibly smooth thanks to the PS5’s powerful hardware. Load times are practically nonexistent, so you’re dropped into the action faster than ever. The DualSense controller adds a whole new layer of immersion, with haptic feedback and adaptive triggers making every moment feel more intense and realistic. Whether you’re building, battling, or exploring, the gameplay is seamless and responsive. The PS5’s enhanced performance means no lag, even in the most chaotic firefights. Plus the audio quality is top notch, making it easy to hear every detail and communicate with your squad.

The PS5 remains one of the best gaming consoles available, especially if you want impressive performance, fast loading times, and strong first-party/exclusive games. The Digital Edition is ideal if you buy/download games, while the disc version offers more flexibility for physical media. The PS5 Pro is excellent if you want the highest visual fidelity and performance, although it’s pricier. Overall, it’s a solid choice for both casual and hardcore gamers alike — especially if you’re upgrading from an older PlayStation generation.

The PlayStation 5 is an outstanding console with incredibly fast load times, smooth performance, and stunning graphics. Games run flawlessly, and the overall experience feels truly next-gen. The 1TB storage is a big plus, giving plenty of space for multiple large games. The Fortnite Flowering Chaos bundle is a nice bonus, especially if you play Fortnite, and everything was included and easy to set up. I purchased it online and picked it up in store, and the process was quick, smooth, and well organized. Overall, this is an excellent console with great performance and solid value. I’m very happy with the purchase and would highly recommend it.

I had a great experience purchasing my PlayStation 5 from Best Buy. I originally bought the wrong version, but when I went back to exchange it, the team was extremely friendly, patient, and helpful, making the process quick and stress-free. The PS5 itself is amazing—fast load times, incredible graphics, and a huge upgrade. I’m so happy I get to enjoy my holiday time with my new purchase. Overall, excellent customer service, and I would definitely recommend Best Buy!

I’ve been wanting a PS5 for a long time and this bundle did not disappoint. The console runs extremely smooth, loads games fast, and the graphics are a huge upgrade from the previous generation. The Fortnite bundle is a nice bonus and everything was packaged well and easy to set up. Overall, the PS5 feels powerful, reliable, and totally worth it.

Got the PS5 as a Christmas gift to myself. Zero regrets. The graphics are stunning, load times are lightning-fast compared to my old PS4, and best of all, my PS4 games run without a hitch. No need to repurchase anything. As a grown man with grown-man responsibilities, I don’t get much game time during the week, but on weekends? It’s go time. Loving every second so far.

PlayStation 5 is an amazing console with outstanding performance. The graphics quality is incredible, games load very fast, and everything runs smoothly. Setup was simple, and the controller is very comfortable to use. It’s great for both kids and adults, and our whole family enjoys playing together. I highly recommend it to anyone looking for a next-generation gaming experience.

This product exceeded my expectations. The build quality feels solid, performance is smooth and reliable, and it delivers exactly what it promises. It’s easy to use, thoughtfully designed, and clearly made with attention to detail. After using it regularly, I can confidently say it offers great value for the price. I would definitely recommend it to anyone looking for a dependable and well-made product.

I have had a PS4 for the longest time it still ran good but was very slow and would glitch from time to time. My first game playing on the new PS5 I was amazed by how quickly I loaded in because I was used to waiting at least a minute or two to load into a game. Everything about the PS5 is better. I would recommended buying a PS5 without a doubt.