Customer Ratings & Reviews

Graphics are great. A step up from the PS4. The employee's are always on top of helping customers.

The device is what my daughter wanted for Christmas, and she haven’t stopped playing it since

I've wanted a PS5 for quite sometime. I thought it would be best to wait it out till all of the kinks were worked out and it proved to be the perfect time to purchase! the Best Buy team was amazing and made me feel like they cared about the product and its handling. It exceeded my expectations on both performance and asthetic . A special thanks to the Best Buy team for making this experience 10X times more enjoyable.

Love this PS5. Been a PlayStation guy for a long time and each councle keeps getting better.

Great console highly recommended if your looking to game on a good console. I like it more then my series x

I’m 67 years old and have never owned a game system of my own. I purchased a Spider Man 2 game and now I’ve got my 30 year old son showing me how to use the game remote. There’s a bit of a learning curve but once i got past it it was fun to play. Im retired and it gives me something to do that i enjoy. Plus i can now spend more quality time with my grandkids when they come to visit. Thank you BB

easy purchase. works like normal can't complain! happy i bought it from best buy

This was a Christmas gift for my son and he loves it. He just needs a little more time to practice on it, but I know for sure he will have mastered in no time. To download games is an easy process but I do wish they had more games for younger kids. But I love the fact that he has so much space on the console and he can still listen to music and watch tv.

Been waiting to upgrade for a while. Good processing speed and clarity.

Got the PS5 as a Christmas gift to myself. Zero regrets. The graphics are stunning, load times are lightning-fast compared to my old PS4, and best of all, my PS4 games run without a hitch. No need to repurchase anything. As a grown man with grown-man responsibilities, I don’t get much game time during the week, but on weekends? It’s go time. Loving every second so far.

Bought on Black Friday sale. Love it. Love that I can play my old ps4 games on it. Great price.

The PlayStation five was a very nice gift for my daughter. She enjoys it very much.

Gaming system seems to be working no problems but it gets very hot when using.

This PlayStation 5, especially with the Fortnite bundle, is a fantastic gaming machine. The performance is incredibly smooth, and the storage is more than adequate for my current needs. The controller is comfortable and responsive. I would absolutely recommend this console, especially for Fortnite players!

I just completed my first trade-in with Best Buy and was blown away by how seamless the whole process was. I was a bit hesitant since I’d never used their program before, but it was actually faster and easier than I expected. Combine that with the lightning-fast delivery of my new device, and I couldn’t be happier with the experience.

So happy with the PlayStation 5! Don’t know why I waited so long!

Purchased online, easy pickup. PS5 is great! Great gift!

This product exceeded my expectations. The build quality feels solid, performance is smooth and reliable, and it delivers exactly what it promises. It’s easy to use, thoughtfully designed, and clearly made with attention to detail. After using it regularly, I can confidently say it offers great value for the price. I would definitely recommend it to anyone looking for a dependable and well-made product.

Great product! I only buy sony when it comes to gaming.

Playstation works great, my granddaughter loves it....