Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console - PlayStation 5

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Best system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been on xbox series x for a long time and ive been playing this system for a month now and it became my favorite system out of the next gen consoles

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great graphics always been a fan of Playstation i just hope this one last longer anf make sure you opt in for the extended warranty its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best purchase ever

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! The graphics are insane and definitely it’s the best purchase I’ve ever made

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for my husband. He was so excited and can't believe the quality! What a difference from the PS4. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS5 Maintains its Reputation for Excellence

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to and surpasses all the expectations. Great performance and graphics, and works especially well with a Sony TV. You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Second ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought for my wife as she finally gave in and wanted one...i had mine on day one 3 years ago and she still runs like a dream....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Definitely a must buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Very impressive gaming console! I would recommend buying the extended warranty just in case you play a lot! Great Graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    What are you waiting for...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch system, the cross-platform is seamless and it works better than expected. 11 out of 10 ranking! Congrats PS, you nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Pa5 review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 it’s the best decision I’ve ever made. I haven’t had a single problem i absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fantastic device

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; I need a device that I can use in the field. This device is fast and durable for all my needs.

    I would recommend this to a friend

  • Perfect Birthday Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my son’s 13th birthday! The price was in my budget, and my son really likes the fact he doesn’t need disks anymore.

    This review is from PlayStation 5 Digital Edition Console - PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a sold purchase worked perfectly fine once I got it and amazing gameplay I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best purchase EVER

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surprise gift I could have ever given my Husband for Christmas. He loved it and it has been almost a year and it still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Insanely great graphics!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and of course the system itself is flawless. I am still always in awe at how hyper realistic PS5s are.

    This review is from PlayStation 5 Digital Edition Console - PlayStation 5

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PS5! Being a Totaltech member meant getting it was a lot easier. Definitely worth the wait and the price. I’m loving God of war so far and the last of us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS5 console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Graphics rock. I have much to learn about the console, but i havent come across anything negative to say. Im happy. :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made by far. I have always been a PlayStation player for literally all my life and the ps5 did not disappoint when I got it!

    This review is from PlayStation 5 Digital Edition Console - PlayStation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off customer service was amazing i got in and out fast all my questions where answered and most importantly i got everything i went in for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Real honest review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is great it’s every thing I wanted from Sony Best Buy is a great partner to able to access the PlayStations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ps5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hav had PlayStation since thay came out an i think its the best gameing system i own 3 of em now

    I would recommend this to a friend
Page 19, Showing 361-380 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.