Customer Ratings & Reviews

Love the PS5. The controller is a huge upgrade with the haptic feedback. It also runs pretty fast, I cant complain!

Best version ever !! Graphics are amazing, still run like brand new haven’t had any issues yet !

In todays world its hard to figure out which console system you want to invest into. If your big on RPGs and ARPG then PS5 is the choice. Wish the internal hard drive size was bigger but its very easy to add to it for an ok price. The as for the battery on the controller it could be much better, I seem to be charging it every two to three days depending on how hard I use it.

Super amazing graphics and speed! One of the best consoles owned!

excellent way to buy the playstation. Ordered it paid and picked it up. Great way to shop at the busy Christmas season. Thank you

My son loved this and it works so im happy with it. Sometimes runs a little hot but no issues with it.

This ps5 is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol.

When I tried to buy the console online, I was having problems with the website, so I gave up. A couple of days later, I went to the store to get my laptop fixed, I told a clerk at the Customer Service area what had happened and she ordered it for me. The best part was that the PS5 arrived about 3 or 4 days earlier than expected. I set it up on Saturday, January 21st, the following day after picking it up and I have not had any problems ever since. Maybe it's because I still don't have a 4K TV yet.

Brilliant graphics. New controller is amazing. Unit gets a bit hot, better to ventilate it properly.

Best Buy had it in stock when everyone else was sold out and it was affordable! God of War Ragnarok is amazing!

It's been a year and I haven't had any problems with the system. The price wasn't excessive, even with limited supply, and I thoroughly enjoy it. I don't stand up the console, and again, no problems to speak of. I haven't played for more than a few hours at a time, and haven't had trouble with the battery life of the controller in a playthrough.

What can I say, this Sony ps5 system is awesome! Wanted to get one since release but never got around to getting one because it was aways sold out! Two years later since release, I go into my best buy store to return another item and seen the system behind the counter!! Made a spontaneous purchase with no regrets! I'm glad that I got this bundle package because the last GoW I played was back on ps3 and I had fun with playing it...this game was fantastic and beat it in a month since having ps5.

Great for 4K movies. Controller is excellent. It's a ps5. You know what you're getting. Just upgrade the storage.

Not only did all my PS4 transfer over and I was able to play my old games the new system is fast and beautiful.

This is my new favorite gaming system and I have all of them. The graphics. The ease of playing it’s just all over great!

Happy I finally got one but the storage is still a problem but great picture quality and incredible speed

The graphics are better than PlayStation 4, much faster and not as lag time. Can play some of the PlayStation 4 games on it.

Awesome product. Fast and tons of memory. Love the controller and the games Playstation offers.

Honestly, it's no surprise when making a purchase from best buy that everything is well above expectations. Best buy has been around and one of the best electronic service companies period. and I'm not just saying this because they've been around for so long. I go to best buy for everything electronic I need. even bought every piece of hardware for my PC from them. It works fantastically and I highly recommend this product for anyone of any age.

Fantastic all around. Graphics, load speed, layout, games controller, FPS. You name it, this bad boy does it.