Customer Ratings & Reviews

First Impression — “Yeah… this is NOT a regular PS5” The PS5 Pro is basically Sony saying: “what if your PS5 stopped struggling and just started flexing?” You’re getting: Sharper visuals (AI upscaling / PSSR) Better ray tracing (real reflections, not fake shiny floors) Higher and more stable FPS (60–120Hz gameplay) PlayStation Translation: games look cleaner, run smoother, and feel more “next-gen” than the already next-gen PS5.

I love it super quite and works great, it’s perfect for me

So far this is probably the best PS5 console I've owned since the launch of the PS5 but it is definitely been overhyped because PlayStation or game developers or whoever is not owning up to their end of the deal because most games I have played since purchasing this console at launch to date still have not been optimized for the PS5 Pro. Long story short I do not recommend buying the pro if you already own a slim PS5 but if you don't own a PS5 and you're looking to get one I would go straight for this console you won't regret it. Only downside is not being able to purchase the disk drive as promised because of the scalpers buying them all out doesn't matter anyway because I also own a PS5 slim and it's plate for the disk drive is definitely too short even though it fits you can tell it's not meant for it even the aftermarket this drive if you can get a hold of one the didk drive cover plate is obviously designed for the PS5 slim. Also plan to invest in a dust screen because I don't know why I like the PS5 slim or any console before it this thing is a dust magnet opened it up less than a month after running it because it started overheating and the heat sinks was packed full of dust in less than a month of operation.

This is a great system. Worth the extra money spent better graphics better frame rates just overall a great upgrade from my slim version

Love it , console has been amazing so far. Always been a sony fan so i cant wait for the ps6 an to play gta 6 on ps5 pro.

I am MY BEST BUY TOTAL member and it’s worth every penny. I will always trust Best Buy for all my electronics hardware and software. The PlayStation is an amazing product. I had bought the first version of it with a disc drive three years ago worked perfectly but needed more storage and wanted to better upgrade on the graphics. So they gave me a $200 trade-in credit which is amazing And purchase it online picked up in the store an hour later couldn’t be any happier will continue to buy from Best Buy.A++++

Works great! Performance is much more exhilarating compared to base PS5, to some it’s not a big change but the storage is crazy good

The PS5 Pro improves on the standard PS5 experience meaningfully by boosting frame rates in unlocked titles, and providing improved graphics in a number of enhanced titles. It’s early days still, but I’ve seen noteworthy improvements in games like Final Fantasy VII Rebirth, Stellar Blade, Visions of Mana, and Dying Light 2. However, not every game benefits from the increased power, and some games have been patched with changes that arguably reduce the image quality. At $700 (or $780 with the disc drive), it’s definitely not a mandatory upgrade, but it’s nice for die-hard fans or PC gamers looking for fewer compromises on their console titles.

Excellent console I highly recommend buying this item it's a huge upgrade from the PS5 excellent graphics super fast very happy.

I’m over the moon with this purchase and Best Buy made it incredibly efficient and easy which I love. The PS5 is sleek and visually stunning to me. It’s fast and I love all of the customization you can do to your interface and menus. Couldn’t be happier!

Works great. Loading speed incredibly fast. Can't wait to play GTA of this PS5 Pro

If you like high quality gaming and have the time for it the ps5 pro is definitely worth it usually you have the option of 60 fps with performance with it looking a little worse or quality lokking really good but at 30fps on the pro you can run quality at 60fps looking stunning

I'm a bit mixed on the Pro, I knew they were going to make a Pro PS5 eventually and I held off in order to get it, but $700 (now $750 with the price hike) and no disc drive is a lot of money for a device that's mainly just to play video games. I did get the disc drive separately so I can play physical games too, so after tax I'm over $800 into this system. If you're a console player and you want the most powerful hardware you can get, that's what the Pro is. You can play games like Ghost of Yotei and Death Stranding 2 in the best quality they can be on the Pro since there's no PC versions right now, and that will be true for Wolverine and GTA 6 next year. Having 2 TB of storage space is nice too, I still haven't filled mine up all the way yet. But that's my hang up, at $800 I really think a PC is a better value. If you don't care about discs and catch the Pro this Black Friday at $650, then it might be more worthwhile. But you can get a decent PC for $800 that opens you up to more options like Steam, Game Pass, emulating older games, ect. and you don't have to pay a subscription to play multiplayer games online like you do on PlayStation. All that being said, playing on the Pro is simple, you download a game or pop a disc in and it just works. PC gaming can be complicated, and a lot of people don't want to deal with the headaches that PC gaming can have with drivers updates and just random weirdness that needs troubleshooting here and there. Ultimately, it's up to you what makes sense. If you want a simple console with the best quality that offers, that's what the Pro is. But I honestly think this is a case of paying for convenience, I really do think PC is the better, long term bang-for-your-buck route if you're looking at spending this kind of money

Solid performance, I’m liking the 2tb ssd The new pro mode for the games that support it is great.

I love it! As a lifelong PlayStation user, the PS5 didn’t miss with looks and performance! The only downside is that it doesn’t come with a disc drive, but it’s not a problem since Sony makes it easy to install if you decide to buy one down the line.

Beautiful design, works perfectly, great performance, everything we expected

Such a great upgrade to the original. Better framerates and more strorage is why I did this upgrade. All the games I had issues with are fixed.

PS5 pro takes it to the next level but you have to have a good TV to notice these changes. I have mine paired up with a Sony OLED TV and games are much sharper without dropping frame rate using the most recent PSSR technology.

The ps5 is great. Runs really well has plenty of storage. If youre on the fence about getting it, you need to hop off of it and go and buy one right now!

The PS5 Pro is a game changer. The improved graphics and faster load times are truly impressive. While the price tag is steep, the performance and features justify the cost for serious gamers. If you're looking to push the boundaries of console gaming, the PS5 Pro is the way to go.