Customer Ratings & Reviews

I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

The PS5 Pro is by far the best gaming console I have ever owned. The speed is unbelievable—games load in seconds, and the 4K performance with high frame rates makes everything look stunning. The new controller feels amazing in the hands and adds so much to the gameplay experience. What I love most is how quiet the system runs even during long sessions. This console is worth every penny, and I couldn’t be happier with my purchase. Highly recommended!

The PS5 Pro lives up to the hype. It is not just a slightly faster version of the original — it is a beast. The performance jump is noticeable right out the gate, especially if you are playing demanding titles in 4K. Frame rates are smoother, load times are almost instant, and games look cleaner and more detailed than ever before.

Got this as an upgrade in prep for some upcoming games I really want to play a console. People say the upgrade isn’t worth the $ but I can honestly say I’m noticing some true crisp differences. Also the pro is smooth, runs quiet and has a lot of display accessibility options that I’m liking. No complaints! In store pickup was quick and easy!

So far i really like this system. I upgraded from my original PS5. So far it seems to load faster and the graphics on majority of the games i have been playing look much more crisper. Plus I am glad i have more storage after i installed my 2tb ssd from original PS5. Was glad it was plug and play to switch it out. Now i have 4tb in memory.

I got this ps5 pro in november for my own birthday present as I am unfortunately disabled with a auto immune spine disease called ankylosing spondylitis. Even though I am in pain 24/7 gaming really distracts me from the pain I am going through. I decided to get the pro despite me already owning the playstation 5 witb a disc drive because the launch edition ps5 I use to have had only 825gb of storage and I found out right away that really struggled with performance. I also have a gaming pc with a 7800x3d and a 4070ti super and I love using DLSS and raytracing at 4k ranging from 60-144 fps so I know how benefital a.i upscaling and raytracing features are and how much performance it brings. So thats why I sold my regular ps5 to get it. Now this ps5 pro comes with 2tb of storage more than 2x the storage of the ps5 launch edition. The gpu is technically almost 50% faster and this is whats interesting the regular ps5s gpu has 16gb of gddr6 vram however the ps5 pros gpu has 16gb of gddr6 memory and another 2gb ddr5 to run the systems os so the 16gb of gddr6 vram can fully be utilized in the pro version unlike the regular ps5.. Now a lot of people are complaining about lack of a disc drive which I dont think is fair to complain about it as all pcs dont come with a disc drive in fact most people with pcs use external disc drives. I plan on buying a external disc drive for the ps5 pro in the future. I can't now hecause of all the scalpers have them and its out of stock in most retail markets. However with ps plus premium there are so many games that you can download without the need of paying $70 for them most exclusives are now on ps plus premium with ps1-ps4 games also. I love how the pssr works it is not as good as dlss yet but defintly is better than fsr3 and i am impressed I was able to play gran turismo 7 @4k 120 fps on my hdmi 2.1 tv and it was impressive! I do not have a 8k tv so I wasnt able to test out the 8k@30 fps feature yet. But I love how I can play raytracing games on my console at upscaled 4k 60 fps just like I can do on my pc. I highly recommend the ps5 pro to anyone who doesnt even have a ps5 yet.

A nice little upgrade that you will notice on some games more then others. Hogwarts legacy and silent hill 2 you'll definitely notice with the ray tracing which is nice. Some games arent that noticeable graphic wise but FPS definitely goes up. Still little annoyed didnt come with a stand. Is it worth the price. . . . . . You be the judge.

As a loyal PlayStation fan and a long-standing Best Buy customer for nearly two decades, I was beyond excited to purchase the PS5 Pro from my favorite retailer. While the experience began with a small hiccup, it ended up reaffirming why I’ve trusted Best Buy for so long. The first PS5 Pro I received had issues with artifacting and freezing during gameplay after installing the disc drive attachment for any pshycial games. For a gamer who values performance, this was disappointing. However, Best Buy handled the situation perfectly. The exchange process was smooth and hassle-free—no questions asked. Their commitment to making things right reminded me why I’ve chosen to shop with them for nearly 20 years. With my new PS5 Pro in hand, I can confidently say it’s a game-changer. The stunning graphics, seamless performance, and lightning-fast load times make it a console worth every penny. Paired with the immersive DualSense controller, the PS5 Pro delivers an unparalleled gaming experience. And best of all, my disc games no longer freeze the system. This entire process has only deepened my trust in Best Buy. Their customer service is top-notch, and they’ve once again proven why they’re my go-to for tech and gaming. If you’re thinking of getting a PS5 Pro, I highly recommend Best Buy—they stand by their customers and deliver excellence.

Absolutely love the PS5 Pro. I have a huge library of games and they all have improved graphics and speed. The ray tracing is notably, the most eye-catching edition to past and present games. Since there are so many amazing games and upcoming games to play. I've decided to just buy PlayStation Pro models of going forward. Highly recommend especially with the new slew of games coming out this year and next year they all are going to be optimized for the PS five Pro! Can't wait!

Currently new to the gaming network, and I truly believe PS5 was the way to go. I was using an Xbox1 which wasn’t bad overall, but did take a while to load the games I wanted to play. I went ahead and chose the PS5 to be able to play GTA Online with my other friends who also have a PS. I think it was one of the best decisions I’ve made. Great quality, graphics, and over all a very solid and quick startup. No waiting time when I start it up, it’s over all very quick, easy and fun.

The most powerful PS5 there is. I notice the difference with the speed and graphics with this than my previous PS5. The storage is also very appreciated. Very well performing machine. Love it. Worth the extra money.only thing I added was a disc drive so I can still play my game collection.

If you’re getting a ps5 this is the only one to get. It has more storage more power and boy does it look good on a 55 inch LG oled. Games are buttery smooth and look amazing.

Enhanced graphics, frame rate, storage, and connectivity. What more could you ask for? Sony knocked it out of the park with this one. Paired with an Edge controller, this console is the best gaming experience Sony has ever produced.

Absolutely blown away by the PS5 Pro! The upgraded performance with 8K resolution support and faster frame rates makes gameplay smoother and more immersive than ever. The new design is sleek and modern, and the expanded storage is a huge win for gamers who love digital download. If you’re looking for a next-level gaming experience, the PS5 Pro is worth every penny!

If you already own a PS5, I wouldn't bother paying FULL price for this device. If you don't own a PS5 right now, just buy this. You'll get a superior machine with a larger storage capacity right out of the box! I would also highly recommend getting the disk drive (unless you know without a shadow of a doubt that you're an all-digital gamer). I would recommend this console ONLY if you don't already own a PS5 (non-pro version) and are OK with the prospect of maybe forking over extra $$$ for a disk drive down the line. Performance is as expected, and you can find a million reviews breaking that stuff down on YT, so I won't bother going into it here. It's fast, it's snappy, and works well every time. Also, the fact that the "PRO" version of the console DOES NOT include a vertical stand and still includes the **standard** controller is not OK (at least throw in the PlayStation EDGE Pro Controller for the price that is being charged)! Recommendations: Sony NEEDS to upgrade the joysticks in their controllers to hall-effect joysticks so that controller-drift becomes a thing of the past. As a consumer, I'd wait for a sale/bundle deal (see if you can get the console and a disk-drive for a reduced price, or the PlayStation EDGE controller).

It is really impressive in games that have uncapped frame rates and even improves the resolution in games that don't. On top of that, native ps5 pro ports are even more impressive with Spiderman 2 running at 40fps with VRR and fidelity ps5 pro mode. It is a little expensive and probably should have included a disc drive which is why I give it a 4 out of 5 but it is still good all around. It also transferred all the games from my m.2 drive in under an hour for twelve hundred gigabytes of data.

Honestly after playing my bfs PS5 I decided to finally upgrade myself to the PS5 Pro after holding on to my PS3/PS4 and it does not disappoint. The graphics and load times are definitely better to me, but the regular PS5 is still fine as well. My tv only supports the 1440p/60 fsp/hrz so I can only imagine what the 120 fsp looks like. I think the price is reasonable for the Pro (lowkey not after taxes though because it adds like $50 unless you live in a tax free state). I remember paying like $500 back in the day for the first PS3 so for $200 more dollars to get what the Pro gives, I don’t feel too bad. I do however understand why not having a disc drive or stand included is irritating for the customer, but again for me it is still worth it. Overall, If you have the extra money, I say get the Pro. If you really don’t care that much or have a regular tv that can’t support the high features of the Pro, then stick with the regular. I play games like COD, The Last of Us and Tekken for reference.

I game on PC and PS5 and let me tell you the PS5 Pro doesnt dissapoint! It pushes all those games that struggle with fram rate, to a smooth 60fps through and through. To add to the upgrade, it uses AI tech called PSSR to give you a pixel count equal to or even better than 4k. PC will always have the upper hand but to get the same quality im getting with the Pro, i would need to spend $1600+ on a PC equivalent. Nice mid cycle for those new and for those who have upgraded their TVs and Monitors recently.

So I decided to back up my original PS5 then trade it in to Best Buy for a PS5 Pro. Great trade-in experience! The PS5 Pro does not disappoint. Comes with 2TB of Console storage, thats more than 3x the storage in the PS5. I have an LG C2 which supports 4K 120fps. Played some games and I do see a marginal improvement. Horizon, Call of Duty to name a few. There are select games that are PS5 Pro enhanced, that can balance fidelity and performance up to 120fps. The only con is that there are limited amount of games available that are PS5 Pro enhanced, but there will be more in the near future. $700 is pretty steep, so the choice is up to you. If you are satisfied with your PS5 original or slim and love how the games look, then youll be fine. If you want more out of your games and you are big on tech like me, check out the PS5 Pro!!