Customer Ratings & Reviews

I got lucky with this drop and am very happy i was able to get a 30th slim!

This was a great purchase, my sons love it, I am happy that we were able to get one

Cool 30th anniversary edition, everything works as it should.

Beautiful console. the color is more then just paint. its iconic.

Amazing and glad i hot a chance to buy it. Great addition to the collection.

this was a gift or my son for Christmas. He loves it!

Really nice, I wish Best Buy had better packaging, Mine was damaged,

Excellent graphics look awesome!! Well recommended

Brings the ps1 aesthetic back, beautiful crafting!

Ps5 did a great job at bringing back memories from 1994

I got it and it looked like they gave me an open box used version I was a bit disappointed and I asked if they could do anything about it and they said you can go into a store and see if you can get a new one but all stores and online are sold out and unavailable obviously so who knows when that is! That was all they could do.

The box was already open when unboxing, i think best can do better when packing things up

Your company is basically going down the hill.You shipped the PlayStation off to me with a busted up box with a hole punched in it what it looked like.Then I spent $25 in rewards on it which I’ve constantly called and begged for the reward/coupon to be issued back and for your representatives to tell me that they don’t reissue back coupons bc they are a one time thing.Trust me,like I told the representative,I pass by the parking lots of the store each and every day so I see the traffic flow that enters these stores and not a lot of people are choosing to shop with Best Buy for reasons such as this.Who takes back something they issue to you,not to mention on a product that was shipped out damaged from the beginning.The strange thing about this issue is the shipping box was perfectly fine but the PlayStation itself wasn’t but you have the audacity to not want to reissue what was given to me.Hey,no hard feelings,I forgive but definitely don’t forget.

I purchased this for the rarity. Not onky was the seal broken but there was no packaging in the box ad the box was dented. Asked about ang chance of an wxchange or replacement and the arore basically told me i needed to contact sony and that it wasnt even a guarantee.

Both sides of the box were open when i picked up from bestbuy and box was damaged. No telling what to do about a limited edition box that was damaged. Really kills the overall value of the product.

Package has been out for delivery since 12/12 and said it would be delivered by 8.pm. Here I am 8:45pm the following day 12/13 with no delivery update, no reason as to why it hasnt been delivered. Its already 4 days behind schedule. Tried to get in contact with pickup location and the phone is busy. Literally been trying to call all day and cannot get through. Fedex # and Live chat is no help at all. I HATE getting deliveries through fedex they are the WORST!! Anyone else have had this problem?? please tell me im not the only one.

I was able to purchase this item but unfortunately Best Buy decided to steal my item when they shipped it out to trusted old fedex , they proceeded to report it as lost and sent out another as a replacement but unfortunately that also proceeded to not be there after a month , they have not been helpful and it’s just a big announce to me. I would highly not recommend Best Buy drops or anything they promote for this item they have no clue on how to operate around a high demand item.

The box was damaged when i picked it up in store. Normally this wouldnt be an issue but since it was a collectors item the damaged packaging was a real disappointment.

I was super excited to be able to get one, when it arrived, the shipping box was sealed, but the actual console box was damaged and the playstation seal waz broken. No care for the customer, beat buy’s customer service said, “did you recieve it? And its not product isnt damaged, sorry”. As playststion gamer since the first console, it would of been nice go have it sealed with my orignal one. But best buy doesnt care for the customer.

Came with broken sealed. Bestbuy couldn’t do anything because item sold out.