Customer Ratings & Reviews

Very AWESOME Experience with the PS5 and Best Buy Customer Service, The console is amazing as well as Best Buy Employees, They work hard to sell and maintain the products, and I love how they care about customers wants and needs, and the respect and kindness they give is also amazing I always buy from Best Buy when I need a new phone or console or anything electronic, I appreciate Best Buy workers so much they should open more stores at more locations

easy to set up, it brought up the parental control setup right after the account creation. On other console, after I finish the console setup, I have to search for the parental control setting. The image resolution is quite good on this console - my kids plays stumble guys and Fortnite on their Nintendo switch - they play on the TV after connection it, there is a significant difference on the image resolution. The kids love the PS5 console !

Excellent choice for very quick and easy gaming, new design allows for little or no space to be taken up compared to old design. I’m coming from a high-grade pc in order to play some exclusive titles and I am very impressed with the 1440p at 120hz performance with little to no hitching or stuttering.

PS5 Digital Edition – Smooth, Fast, and Worth It I purchased the PS5 Digital Edition from Best Buy online, and the experience has been solid end to end. Delivery was on time, packaging was secure, and setup was quick and straightforward. Performance is where the PS5 really stands out. Games load extremely fast, graphics are crisp, and gameplay feels smooth and responsive. The controller is comfortable and adds to the overall experience The digital-only model works well for me since I prefer downloading games instead of using discs. Storage fills up fast, but that’s expected and manageable with game management or future expansion. Overall, this is a powerful console that delivers exactly what it promises. I’m happy with the purchase and would recommend it to anyone looking to upgrade to next-gen gaming.

I am thrilled with my PS5 Slim purchase! Its sleek design complements my entertainment stand perfectly, offering a space-efficient alternative to the original PS5. The compact size doesn't compromise on performance, delivering an exceptional gaming experience. Overall, it's a fantastic addition to my setup, and I couldn't be happier with the upgrade. 5 stars!

Super light weight and very easy to set up and start playing on it. Everything downloaded fast and I love how quiet it is. Overall nice console

The graphics are the best of the best, its design and aesthetics are great, I have fun at home with the kids.

Perfect fun combo. Since the purchase experience to ps5 inself, all was perfect. 10/10

I bought this PS5 for my son as a gift for Christmas and he loves it. He said the quality is great. Everything is bold, smooth, and just superb from the motion to the colors and the speed. Highly recommend.

The PlayStation slim comes with more storage than the original one and has a good cooling system comes with many accessories and genuinely a good experience for players.

Love the speed and new slim design! Looks great and performs great!

It works perfect I'll just need a bigger memory.

Love my PS5. It’s super fast, the graphics look amazing, and the controller really makes games more fun to play. Everything runs smoothly, and there are plenty of great games to choose from. Definitely one of the best gaming systems I’ve owned. Highly recommend!

Absolutely love this console. Games feel super smooth and the U.I. is super easy and simple. Overall great console. I’ve heard that having it upright can melt something in the console and mess it up, but I’ve had no problems with my ps upright.

I bought this for my girlfriend and she absolutely loved it. The slim design just makes it cute and I feel like it looks a little bit more cooler but overall cool PlayStation and I look forward to playing more ARC RAIDERSSSS

Amazing graphics and gameplay! 4 stars bc had a high pitched screeching sound issue with my first new one; Googled the issue absolutely they're were many, many other results for people with same issue -- clear ventilation for console and still screeched whenever games were running. Was able to return and this one didn't and still does not screech. Just think they ought to fix that.

My son is in love with his playstation. Best buy customer service outdid themselves with helping me get my package quickly.

As a long-time enthusiast of console gaming, I was eager to finally evaluate the PlayStation 5. After several weeks of active use, I can confidently state that this is not just a graphical upgrade, but a significant leap forward in the overall user experience.

the PlayStation®5 Pro console, the world’s greatest game creators can enhance their games with incredible features like advanced ray tracing, super sharp image clarity for your 4K TV, and high frame rate gameplay.* *Feature only available on select PS5 games that have been enhanced for PS5 Pro when compared with PS5. PS5 Pro enhanced features will vary by game.

I bought the PlayStation because there was a few games I wanted to play on it and my switch was making it hard to play some of my games without lag, I figured I'd buy this because there was a few games I wanted to play that were exclusive to PlayStation, all in all a good console and I'd definitely buy another PlayStation when they release a new one.