Customer Ratings & Reviews

Dear Best Buy Team, I am writing to share my positive experience with my recent purchase of the PlayStation from your store. From start to finish, my experience was seamless and truly enjoyable, making it a memorable shopping experience. First, the staff at the Best Buy location was incredibly knowledgeable and helpful. They took the time to answer all my questions about the PlayStation models, providing detailed information on features and performance. Their professionalism helped me make an informed decision, and I walked away confident that I had chosen the right product. The PlayStation itself has exceeded my expectations. The setup process was straightforward, and the system runs smoothly, offering impressive graphics and performance. I was particularly pleased with the selection of games and content available through the PlayStation Store, and I’ve already spent countless hours enjoying the system. It’s clear that the PlayStation is built with quality and innovation in mind. I also appreciated the timely delivery and excellent packaging, ensuring the product arrived in perfect condition. It’s evident that Best Buy takes great care in both customer service and product handling. Overall, I couldn’t be happier with my purchase. Best Buy has earned my trust and future business. I highly recommend both the PlayStation and Best Buy to anyone looking for quality products and exceptional service. Thank you once again for making this amazing.

the PS5 Slim is a remarkable addition to the PlayStation family, offering a sleek and compact design without compromising on performance. This version retains the powerful capabilities of the original PS5, providing stunning graphics and incredibly fast load times thanks to its advanced SSD. The reduced size makes it an ideal choice for those with limited space, fitting effortlessly into any

I recently purchased the PS5 Digital Edition and have been loving it! The setup was simple, and its compact design looks great in my living room. The fast SSD makes game loading a breeze, and the 4K graphics in Spider-Man 2 are breathtaking. The DualSense controller’s haptic feedback enhances every game, especially platformers. My only minor issue is the lack of a disc drive, but the digital store’s convenience offsets that. Overall, it’s an excellent console for an immersive gaming experience!

Scoring the PlayStation 5 during Black Friday with a $75 discount was a fantastic deal! The console delivers on all fronts—stunning graphics, lightning-fast load times thanks to the SSD, and an incredibly immersive DualSense controller. Whether you're upgrading or diving into the PlayStation ecosystem for the first time, the PS5 is worth every penny—especially on a deal like this!

The Fortnite PS5 gaming experience is nothing short of phenomenal! The PlayStation 5’s cutting-edge technology brings Fortnite to life like never before, delivering breathtaking visuals and unparalleled performance. The 4K resolution paired with ray tracing makes every detail of the island shine, from the shimmering water to the vivid skies. The smooth 120 FPS gameplay ensures every movement, build, and shot feels incredibly responsive and fluid—giving players a competitive edge. The DualSense controller takes the experience to a whole new level. The adaptive triggers and haptic feedback make every weapon feel unique, immersing you in the action whether you’re firing an Assault Rifle or charging up a Kinetic Blade. The near-instant load times mean you can jump into matches faster, and the exclusive Fortnite bundles and skins for PS5 add even more flair to the game. Whether you’re a casual player or a die-hard fan, Fortnite on the PS5 is a game-changer. It’s a perfect blend of next-gen hardware and epic gameplay that transforms every match into a cinematic adventure. If you haven’t experienced Fortnite on PS5 yet, you’re truly missing out!

The PS5 Slim packs the same next-gen power into a sleeker, more compact design. It runs quietly, features a 1TB upgrade, and delivers smooth 4K gaming. A great choice for those looking to jump into the PS5 era!

The PlayStation 5 is a powerhouse of a console, delivering on its promise of next-gen gaming with its impressive specs, including a 3.5GHz AMD Zen 2 CPU, 10.3 teraflop RDNA 2 GPU, and 16GB GDDR6 RAM. The DualSense controller's haptic feedback, adaptive triggers, and built-in speaker enhance the gaming experience, while the console's custom 825GB SSD provides lightning-fast load times. With stunning 4K visuals, ray tracing, and smoother gameplay, the PS5 is a must-have for gamers.

The PS5 is a powerhouse with incredible graphics, fast load times, and a fantastic game selection. Its sleek design and the immersive DualSense controller make gaming feel next-level.

Absolutely love this ps5, graphics are off the chain and speed is unparalleled to its predecessor. The price was a added plus at black Friday sales. Love it

it is awesome and works perfectly! It has speed , graphics, and space!!

I picked up the PS5 Fortnite bundle during Black Friday and it was an amazing deal. The console runs flawlessly with super fast load times, smooth performance, and incredible graphics. The controller feels great to use and really adds to the overall experience. The bundle was worth it since it included Fortnite content on top of the system itself. Setup was quick and easy and everything worked right out of the box. I’m very happy with this purchase and would recommend it to anyone looking to get a PS5.

I just got my hands on a PS5, and I have to say, it's pretty awesome! The console has a ton of exclusive games that really show off what it can do. The graphics are stunning, and the gameplay mechanics are super innovative, making for some unforgettable experiences that are just mind-blowing. And to mention at an affordable price

The PlayStation 5 is absolutely worth it! I purchased it from Best Buy, and the process was seamless. The console delivers stunning graphics, lightning-fast load times, and an incredibly immersive gaming experience. The DualSense controller is a game-changer with its haptic feedback and adaptive triggers. Highly recommended for any gamer!

"I recently purchased the PlayStation 5 from Best Buy, and it has been an amazing experience. The console offers stunning graphics and lightning-fast load times. Best Buy's customer service was excellent, and the delivery was prompt. Highly recommend for anyone looking to upgrade their gaming setup!"

It was a Christmas gift. My son loves it. No glitches. More sleek, lighter edition than the original. Most of my son’s games are digital anyway, so the extra cd rom slot is not necessary for him. If you have old disc games that you want to play on the new system, you’ll need the non-digital version.

this version is smaller in size than the other which makes it better to store , it’s fast and the games are clear without a glitch to download

What can I say such a great console my kids my husband they enjoy it they love it I like to sit and watch them play amazed of the graphic the detail the sound the speed everything about it is amazing technology did extinguish this one

This is a newer model ps5 without a disc drive. It has a great library of games, and it’s smaller than the original ps5. I think it looks quite nice. The controller feels premium. Set up is very easy.

I got this as a Christmas gift for my husband and he LOVES it!

This was a gift for my husband's birthday. He had been gaming on a 13 year-old PS. He is extremely happy with this new PS5 and it's features. He appreciates the slimness of the console and the incredible graphics!