Customer Ratings & Reviews

The PlayStation 5 is hands down the best gaming console I’ve ever owned. The graphics are insanely realistic, and the load times are almost non-existent thanks to the ultra-fast SSD. Games feel incredibly smooth and immersive. The DualSense controller is a total game changer — the haptic feedback and adaptive triggers make you feel the action. Whether it’s sports, racing, or adventure games, the experience is next level. The console design looks sleek and modern, and performance has been flawless so far. Huge upgrade from previous generations. If you’re thinking about getting one — don’t hesitate. Totally worth every penny!

The PS5 Slim is amazing! It runs super fast and handles everything so smoothly. Downloading and updating new games is quick and hassle-free. Love how compact it is too — perfect upgrade from the PS4!

PS5 is solid—fast load times, good graphics, and the DualSense controller is a nice upgrade with haptics and adaptive triggers. Games like Spider-Man: Miles Morales look great, but the storage fills up fast, and the console itself is pretty bulky. Overall, it’s a good system, but nothing mind-blowing if you’ve already got a decent gaming setup.

I’m so glad I bought it when it was on sale! Not because it’s a bad product but because it’s awesome and I enjoy it much more while saving money! I’ve been hooked to my ps5 since I got it! I’m a pc gamer and haven’t owned a PlayStation since the PS3 and wasn’t sure what to expect.. but man Sonys ps5 is nice! The subscription to play all the games is good too! I’m getting to play games I didn’t get to as a kid or even playing games I missed after quitting gaming! Man I love it! It’s well optimized too! One thing I didn’t know tho was that physical copies were actually physical, I thought that when you bought them they would just have a cdkey but I was wrong and had to get a disk drive, but I found one after scowering high and low and man!! It’s a blast! I do wish it had more storage but I’m happy nonetheless!

Whenever I think of what real joy looks like, I think of my son and his present this past Christmas Day. Knowing how bad he wanted a PS5 all year, electronics of this kind can cost a pretty penny! But, through much blessings I made it happen. I immediately went to the ONLY place I know worth ordering such a console... Best Buy! In no time did their app help me find the exact PS5. I ordered it and it was ready for pickup the same day! Come Christmas Day my youngest son was ecstatic, and seeing the joy his little face held gave me all the joy the long year before had brought gave ME the joy he would never understand until he has his own son. That joy of watching him pull out his brand new PS5 I ordered from Best Buy was all I needed to know that our little world was a better place. Thank you Best Buy!

The PS5 Slim delivers the full power of the PlayStation 5 in a sleeker, lighter design. Setup was quick, the system runs whisper‑quiet, and the performance is flawless. Games load incredibly fast thanks to the SSD, and the graphics look stunning on every title I’ve tried. It feels like Sony took everything great about the original PS5 and made it more convenient without sacrificing power. Highly recommend for anyone upgrading or buying their first PlayStation.

I had a ps4 for 5 years until in 2024 I decided to upgrade because I couldn’t play any games on it because it was too laggy, too loud and it kept crashing on me. But now that I upgraded to a ps5, every game runs smoothly and it isn’t loud at all. Now I get to play next gen games with my friends. I’ve had the ps5 for 5 months now and it’s still quiet and runs smoothly. Buying a ps5 was worth it.

Sony PlayStation is the best console I know, the image quality and speed of games are at their best, I really love this console because I'm familiar with this console from its first series! Only recommendations, everyone who buys it will be satisfied!

Been gaming since I was little and I have always bought the newest stuff when it comes out and this was not the exception. I must say this has been one of the best purchases I have made in my life. Haven't taken a break since I bought it.

The PlayStation 5 is a powerful console that delivers impressive performance and fast load times thanks to its SSD. Games look stunning in 4K, and the graphics quality really shows the jump from the previous generation. The DualSense controller is one of its best features — the haptic feedback and adaptive triggers add a new level of immersion to gameplay.

I only got this version to play with my boyfriend but i think it’s sleekness is so perfect for my aesthetic and its so cute! It plays every game great and has so much storage!!

Everything works perfectly. I like the design of the system, and I love how the menus look. From the design of the hardware, to the functionality of the software, I really like this. However, I do find it annoying that for every new game you play on it, you have to wait for it to extract data from the discs. But overall, I think this is a really good console, Highly recommended.

Hi I buy ps5 on bestbuy and it’s the best game ever made i enjoying every moment with my friends I’m so happy have a good experience with I’m very happy to have. It’s the best game have ever if you guys buy this game u will fill really well because I can play any game the controller is great the picture and internet is so fast plus Sony is very safe for kids u can have a control on the app at the phone also you can see all the messages I recommend for everyone every age I hope u will buy on Best Buy thank you for reading my comment have a wonderful day evening or night

It's a very exciting and interesting concept and revolutionary gaming platform that include incredible features and very fun to play with friends

Excellent, I'd wanted it for a long time until I finally decided to get it, it's spectacular!

i really love it , i got it for my boyfriend for christmas and everything works as it’s supposed to. and im loved his face when he got it lol.

When we first bought the Ps5 it had an issue with the hard drive. We took it back and easily exchanged it for another one. The new one works perfectly.

This piece is Masterclass and all round entertainment in your home! We are enjoying this purchase and definitely recommend it to anyone looking for pure gaming and entertainment right in their homes.

Bought my PS5 from Best Buy and I’m really happy with it! The console works amazing — super fast loading times, graphics look incredible, and it runs quietly even during long sessions. Set-up was quick and easy, and everything came in perfect condition. I’ve been playing a mix of new games and PS4 titles, and they all run flawlessly. Definitely worth the price. Great buy overall!

The PlayStation 5 redefines the gaming experience with its cutting-edge technology and innovative design. Its standout features include a futuristic look, remarkable speed thanks to the custom SSD, and the groundbreaking DualSense controller, which elevates gameplay through haptic feedback and adaptive triggers. **Performance:** The PS5 impresses with its rapid load times and breathtaking visuals, powered by a robust GPU and CPU. The inclusion of ray tracing technology enhances game environments to an unprecedented level of realism. **Games & Compatibility:** With a growing library of exclusive titles and comprehensive backward compatibility with PS4 games, the PS5 offers a wide range of gaming experiences from day one. **User Experience:** The console's user interface is sleek and intuitive, making navigation a breeze. However, the large size of the console and the limited internal storage might pose challenges for some users. **Verdict:** The PS5 is a powerhouse of gaming technology, setting a high bar for next-gen consoles. Its few downsides are easily overshadowed by its performance capabilities and immersive controller design. For gamers ready to step into the future, the PS5 is an exceptional choice.