Customer Ratings & Reviews

PS5 is solid—fast load times, good graphics, and the DualSense controller is a nice upgrade with haptics and adaptive triggers. Games like Spider-Man: Miles Morales look great, but the storage fills up fast, and the console itself is pretty bulky. Overall, it’s a good system, but nothing mind-blowing if you’ve already got a decent gaming setup.

I recently purchased an iPad and a PS5 from Best Buy, and I am beyond impressed with both the products and the service. From the moment I walked in, the staff was friendly, knowledgeable, and quick to help me find exactly what I needed. The iPad has been everything I hoped for super fast, crystal-clear display, and perfect for both work and entertainment. The associate who helped me explained the storage options, accessories, and features in a way that made choosing the right model so easy. And the PS5? Absolutely incredible. Best Buy had it available when so many other places were out of stock, and the pickup process was smooth and organized. The console runs beautifully, and I couldn’t be happier with the quality. Overall, Best Buy made this entire experience simple, stress-free, and enjoyable. I’ll definitely be coming back for any future electronics! Highly recommend

I couldn’t be happier with this purchase. The performance is incredible, lightning-fast load times, smooth gameplay, and stunning graphics that truly feel next-gen. Setup was quick and easy, and everything worked perfectly right out of the box. The design is sleek and modern, and it runs much quieter than I expected. Games look amazing, and the controller feels super responsive and comfortable even during long sessions. Whether you’re gaming solo or online with friends, the experience is top-tier. Best Buy made the entire process seamless, from ordering to pickup/delivery. If you’re on the fence, don’t be, this is 100% worth the investment. I’d recommend it to anyone looking to upgrade their gaming setup.

I’m so glad I bought it when it was on sale! Not because it’s a bad product but because it’s awesome and I enjoy it much more while saving money! I’ve been hooked to my ps5 since I got it! I’m a pc gamer and haven’t owned a PlayStation since the PS3 and wasn’t sure what to expect.. but man Sonys ps5 is nice! The subscription to play all the games is good too! I’m getting to play games I didn’t get to as a kid or even playing games I missed after quitting gaming! Man I love it! It’s well optimized too! One thing I didn’t know tho was that physical copies were actually physical, I thought that when you bought them they would just have a cdkey but I was wrong and had to get a disk drive, but I found one after scowering high and low and man!! It’s a blast! I do wish it had more storage but I’m happy nonetheless!

The PlayStation 5 is a powerful console that delivers impressive performance and fast load times thanks to its SSD. Games look stunning in 4K, and the graphics quality really shows the jump from the previous generation. The DualSense controller is one of its best features — the haptic feedback and adaptive triggers add a new level of immersion to gameplay.

I had a ps4 for 5 years until in 2024 I decided to upgrade because I couldn’t play any games on it because it was too laggy, too loud and it kept crashing on me. But now that I upgraded to a ps5, every game runs smoothly and it isn’t loud at all. Now I get to play next gen games with my friends. I’ve had the ps5 for 5 months now and it’s still quiet and runs smoothly. Buying a ps5 was worth it.

Sony PlayStation is the best console I know, the image quality and speed of games are at their best, I really love this console because I'm familiar with this console from its first series! Only recommendations, everyone who buys it will be satisfied!

I only got this version to play with my boyfriend but i think it’s sleekness is so perfect for my aesthetic and its so cute! It plays every game great and has so much storage!!

Hi I buy ps5 on bestbuy and it’s the best game ever made i enjoying every moment with my friends I’m so happy have a good experience with I’m very happy to have. It’s the best game have ever if you guys buy this game u will fill really well because I can play any game the controller is great the picture and internet is so fast plus Sony is very safe for kids u can have a control on the app at the phone also you can see all the messages I recommend for everyone every age I hope u will buy on Best Buy thank you for reading my comment have a wonderful day evening or night

Bought my PS5 from Best Buy and I’m really happy with it! The console works amazing — super fast loading times, graphics look incredible, and it runs quietly even during long sessions. Set-up was quick and easy, and everything came in perfect condition. I’ve been playing a mix of new games and PS4 titles, and they all run flawlessly. Definitely worth the price. Great buy overall!

Everything works perfectly. I like the design of the system, and I love how the menus look. From the design of the hardware, to the functionality of the software, I really like this. However, I do find it annoying that for every new game you play on it, you have to wait for it to extract data from the discs. But overall, I think this is a really good console, Highly recommended.

Buying the PS5 was one of the best decisions I’ve made as a gamer. The graphics are incredibly realistic, and the performance is smooth and buttery. The DualSense controller truly elevates gameplay to a whole new level. Whether I’m playing action titles or racing games, the immersive and powerful experience is unmatched. The setup was quick and everything runs flawlessly. I’m completely blown away by the PS5; it’s an awesome and superb gaming console. I truly love it to the core!

I recently got the PS5 and my overall gaming experience has skyrocketed. The frames are much faster which has gifted me with smooth gameplay. The games load faster in addition to look better and with all the cross play options available, I can play with most of my friends on different platforms. I'd definitely recommend getting it! Also some games I had on my P4 were still available on P5 and some even came with a free upgrade! Worth the price! P.S: Make sure to keep your console sideways. Even though it's advertised right side up, that is not how it's supposed to be, you'll deal with overheating issues!

I recently bought a PlayStation 5 as a gift for my little brother, and it has easily become one of the best presents I’ve ever given. From the moment he unboxed it, the excitement was off the charts. The setup was quick and simple, and within minutes he was already exploring games with that smooth PS5 interface. Overall, gifting the PS5 was a huge win. My brother absolutely loves it, and it’s been a blast seeing him enjoy something that delivers both incredible performance and fun. Highly recommend it as a gift — or honestly, for anyone who loves gaming!

The PlayStation 5 is an amazing product that delivers stunning graphics and lightning-fast load times, making it a must-have for gamers. Setting it up is a breeze, with a user-friendly interface that gets you gaming in minutes. The only minor drawback is that installing an extra storage stick could be simpler, as it requires a bit of technical finesse. Overall, the PS5’s performance and sleek design make it a standout console

This bundle is 100% worth it. The PS5 runs smoothly and looks amazing, and Spider-Man 2 is an incredible game with great graphics, fast loading times, and an engaging story. The gameplay feels smooth and immersive, and everything set up easily right out of the box. If you’re thinking about getting a PS5, this bundle is a great choice and totally worth the money.

The PlayStation 5 redefines the gaming experience with its cutting-edge technology and innovative design. Its standout features include a futuristic look, remarkable speed thanks to the custom SSD, and the groundbreaking DualSense controller, which elevates gameplay through haptic feedback and adaptive triggers. **Performance:** The PS5 impresses with its rapid load times and breathtaking visuals, powered by a robust GPU and CPU. The inclusion of ray tracing technology enhances game environments to an unprecedented level of realism. **Games & Compatibility:** With a growing library of exclusive titles and comprehensive backward compatibility with PS4 games, the PS5 offers a wide range of gaming experiences from day one. **User Experience:** The console's user interface is sleek and intuitive, making navigation a breeze. However, the large size of the console and the limited internal storage might pose challenges for some users. **Verdict:** The PS5 is a powerhouse of gaming technology, setting a high bar for next-gen consoles. Its few downsides are easily overshadowed by its performance capabilities and immersive controller design. For gamers ready to step into the future, the PS5 is an exceptional choice.

It's weight and size make it so adaptable to use in areas or locations where there is limited space. It runs really well and not bad for the price. I genuinely appreciate this console for its remarkable performance and it being tinier to that of the old brother. Its cute yet powerful.

The new system worked flawlessly but unfortunately I had to return it after two weeks to pay an animal hospital bill. So I have been waiting to purchase another one again so I can enjoy playing games again.

The PlayStation 5 remains a top-tier gaming console in 2025, combining impressive performance, fast load times, and a strong lineup of exclusive games. Powered by a custom AMD CPU and GPU, the PS5 delivers smooth 4K gaming at up to 120 FPS, with ray tracing and HDR support for stunning visuals. The ultra-fast SSD significantly reduces loading times, making games feel more immersive and responsive.