Customer Ratings & Reviews

It works wonderfully and was an open box so $100 dollars less and sales associate Katele got a 5 start in customer service!

PS5 came out perfect no issues at all. Came with the controller and connected perfectly

Works very fast. Is slim and modern. Is exactly as expected.

I switched to PlayStation 5 after 8+ years of Xbox. I am extremely satisfied with the speed and ease of access of this console!

I loved the process of purchasing the PS5. I ordered it and within an hour or 2 I was able to pick it up. I was very happy with the customer service and how smooth everything was. I literally walked in and walked out. The box was in perfect condition and everything was inside. I’ve been playing on my console for a couple weeks now and it’s been nothing but great. I haven’t had any problems or concerns. I will definitely be a loyal customer and buy more items in the near future as today I just pre-ordered EA FC 25 and I’m sure it’ll go as smoothly as this purchase. Thank you Best Buy, hopefully I’ll be lucky enough to win this reward.

The game console works perfectly fine and I love everything included and the guy from Best Buy was very nice because he explained everything that I need to make my experience better

When I purchased Play Station 5 Slim Disc Console- Playstation 5 , on November 25, 2025 it was supposed to be delivered and I will be so honest that Best Buy packaged this so good there was not a single crack or broken box at all. Best Buy is the best of all. I will purchase more electronics from Best Buy. Thank

Best gaming console for a reason, super cool looking and no damages at all, never fails on me and is easy to maintain and use.

It's great. I will say it takes some getting used to. The controller is bigger, how you navigate the system is a little different but you have more access to games. I'd say it's worth the purchase since the PS4 is getting phased out.

Great purchase for the price and fantastic graphics, storage and game play. Extremely pleased with my second PS purchase.

Love it. No need for the pro. This is good enough. Runs smooth , amazing graphics. Trust me you will be happy with this version of the ps5.

My boyfriend loves this console he is able to enjoy playing his madden.

Excellent gaming console, upgrades concerning system size and weight are great. Outstanding performance and very easy to upgrade storage capacity.

My daughter loves her Christmas gift we found out not only does it take disc but you can also download games to. She loves the way the controller lights to different colors It also came on time this is the second game console I’ve purchased from Best Buy

Getting the PS5 has honestly been one of the best upgrades I’ve made in a long time. The graphics are incredibly sharp, the load times are almost instant, and the DualSense controller makes every game feel more immersive. It’s made gaming way more fun and relaxing for me, and I’m genuinely glad I bought it. Highly recommend it.

I was always an Xbox fan and still am. I finally got a PlayStation for the first time owning one and love it. The setup is easy and like that this console can stand upright or laid down. I went with the disc option because I like to still have a hard copy of some games that I feel are classics to own. The controllers are great and very quiet when mashing buttons smooth control and I really like that they have built in batteries and rechargeable. The PS5 is a great buy and I would recommend getting one even if your not so into gaming it’s great to have for company and yourself on days you just want to live in our world and play in theirs. Must buy for children and adults

I ordered my PS5 on Thursday and it said it would arrive by Wednesday, but it actually got here super fast it arrived on Saturday! The console came in perfect condition, no issues at all. Packaging was great and everything works amazing. Really happy with my purchase. Definitely recommend guys!!!!

works great haven’t had an issues with it and it’s coming up on a year of ownership.

Great delivery on time. Like the newer Play station 5. It is thinner and works great. I got it for my son. He is very happy with it. Great job both Sony and Bestbuy on this purchase.

Got this a week ago. Best console ever bought. No complaints.