Customer Ratings & Reviews

Coming from a PS4 Pro, the PS5 doesn’t feel a million miles from where I left off, but it is nonetheless a noticeably refined and improved experience in several areas over its predecessor. The controller is definitely one of those areas; the sensation and feedback a big step up from the old. The loading speeds too; compared to the same games on PS4, are phenomenally quick. There’s a couple of points I am less sure on - the exterior design is still not to my liking, even after several years of its release to get used to. It’s just a bit odd; the sweeping plastic panels stick out on their own at the top corners, feeling exposed to being broken, and the disc player (I know it’s a bolt-on, but still..) just feels like an afterthought - not fully in keeping with the rest of the machine.

Amazing console! Super fast, quiet, and beautiful graphics. Totally worth the upgrade from PS4. Highly recommend!

the products. I purchased were easily mounted and assembled and at the moment working perfectly well. I have had no problem with them ; the play station with extra controller and the speaker. thank you and I appreciate every product I have ever bought from Best Buy

I don't know why I didn't buy a PS5 sooner. Plays PS4 games, no load times anymore, and amazing upgrade to game quality. I'm sure we all remember the difference between PS3 and PS4 but this more like a jump from PS2 to PS4. If you're still using PS4 only it definitely worth the switch.

Purchase refurbished PlayStation 5. Came in just like new except 1 cord and stand for console. I new before ordering that it was an open box. Set up was great and the items were in pristine condition.

Easy to set up, remote charge lasts a long time, and my nine year old loves it.

I bought this game system for myself and for my boyfriend. My son and gis girlfriend are my roommates. This system has really allowed us to bond as a couple as well as a family. I found that I am really good at Tekken! The graphics are great and it lets me play some of my PS4 games on it. The service I got at Best Buy when I bought it was perfect. He was very knowledgeable and not too pushy with the up-selling.

excellent graphics, keeps up with the action, easy to start, controller has improved

PS 5 is very easy to use. Graphics are the best i have seen on gaming devices.

The game was delivered super quick with everything is advertised. Easy set up, early birthday present! ** Be Aware** the game did not ship with any packaging. Just a PlayStation box with a picture of the console. No packaging or box was included. I buy from Best Buy often, this does not happen with all of my purchases, but it has happened with a few of my expensive purchases.

Works as expected but ibwish it came with a stand! Love my PS5

Overheats a little bit but everything else work fines.

My husband loved everything about this bundle. It was such a steal and was a very smooth transaction even when we applied for the best buy credit card on the day of purchase. I appreciate the guy on the customer service who assisted us!

awesome works great wish i didnt wait so long. got a great price throught best buy. and they had same day delivery, it was at my house about 2 hours later.

Excellent service At pick up everything went smoothly at counter. PlayStation was easy to set up and works very well.Kids are really happy with it. Will definitely recommend

It’s all fun and games when your child gets good grades. Unfortunately said child didn’t get good grades so it got returned. But all in all a great product.

Ps5s are great wish they had more memory space, but overall great console

I love buying from best buy !! they are the best !! i haven’t had any problems with my PS5!!

This was bought for my daughter and she loves it as good as the others and runs much faster .

Shipping was fast and product is amazing will definitely recommend ☺️