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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the RAM, performance boost, ease of installation, and the price of this laptop memory. Many appreciate how easily it upgrades their system's performance and solves memory issues. However, some customers experienced compatibility problems, and a few had concerns about voltage and warranty clarity. The product is generally well-received for its effectiveness and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,253 reviews
  • Pros mentioned:
    Ram

    Rated 2 out of 5 stars

    Pretty good lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job and meets my needs I like it and would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't improve my computer significantly. Unsure if due to compatability or something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    False Advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RAM isn't actually clocked to the speeds that it says so it won't actually work in a Mac despite what the friendly staff thought, ad despite what the box says. Not blaming Best Buy, but the product is misleading and inaccurate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought 2, 1 works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 to upgrade my Dell laptop to 8GB. Next day my laptop began rebooting every few minutes. Removed one of the sticks and replaced it with one of the original sticks. Now I have 6GB instead of the 8GB that I wanted. Can't say I'd recommend PNY RAM.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memory is not compatible with my Asus laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t know something installed by Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really give a review other than my computer works better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as any RAM module should do. Nothing extraordinary about this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PNY memory not useful with Macintosh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2-4gb PNY ram for a new (unopened) Mac mini (late 2012 version) to be installed by geek squad at store. When I arrived at home and started the computer there were problems from the start. I found out later that PNY memory is not certified for Mac by Apple. The problems I had ranged from slow changes when opening apps to not being able to stay on websites and even encountered a couple of kernel panics. I took it back to BB reinstall the original Ram which they did and asked them to refunded the money I had paid for the Ram. They did and I went to a nearby Apple certified service outlet and had the certified Ram installed. The machine has performed flawlessly since.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Memory upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, adding extra 2G RAM, boosted the operating systems ability by 40%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    normal computer component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a work computer and it works as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    product good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought I would see a bigger difference in my laptop

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    did not work on my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still cannot find the right ram for my pc. although this product may work on other pc's , I've been having a lot of trouble locating anything that is compatible with my acer computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for 2010 MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it on sale! The geek squad member I spoke to thought it might work, but didn't seem sure. It ended up not working, wrong speed. But they took the return wth no issues which was great. I found some other (non Apple) memory that worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad selected this for my Toshiba which was also purchased at BB, didn't work! Original ram works fine. They don't stock ram for older computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caused problems with my iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add RAM memory to my iMac (mid-2011 model). After several days, programs started crashing and eventually my Mac wouldn't boot up. After 2 trips to the Apple Store Genius Bar and 3 phone calls to Apple Care (and 3 wipe/re-installs of my OS), we finally determined that it must be the RAM. I bought a different brand of RAM, and now all is well. While this RAM *should* work in an iMac, apparently it does not, or at least the RAM I purchased from this manufacturer did not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    both this to upgrade laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this type of ram not compatible with most i7 laptops tried it on 5 different ones even went and exchanged it for new one still didn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Memory Module if used on the right computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy to get some extra memory for my daughters computer. The gentleman that assisted me looked at the computers I had brought with me, and then looked up what type of memory would be compatible for both computers. I bought one for each computer only to find out later after taking the computer apart, that the memory he suggested was the right one WAS NOT THE RIGHT ONE! I will be bring this back for the correct one this Friday Feb. 21st for the right ones!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second chip that is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these 4 Gb memories for my iMac. One from the first purchase caused the iMac to not boot. A replacement has worked intermittently but when left in sleep mode, I must force a shutdownto wake up, and I get a "kernel panic" report from Apple on why it shut down. Their advice board states that it is the memory. removing the SDRAM has cleared up the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does EXACTLY what it’s supposed to do!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this for over a year and it has been exceptional!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    did not work with a macbook pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    contrary to store associates / reviewers, this product is not compatible with an apple macbook pro.

    No, I would not recommend this to a friend