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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise Pokémon Scarlet as a fun and enjoyable game with a great open world and story. Many players highlight the positive aspects of the game's design and narrative. However, some customers report experiencing performance issues, including lag and glitches that detract from the overall experience. These technical problems, while noted, don't entirely overshadow the positive feedback on the game's core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 101 reviews
  • Pros mentioned:
    Open world, Story

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GameFreak keeps coming out with bangers - very open world with an open story, you can play it as you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta catch em’ all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to a friend and he absolutely loves the game and now there’s an upgrade for free on the Switch 2 as well!

    I would recommend this to a friend
  • Pros mentioned:
    Open world
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Open World, Bit Laggy but definitely a good direction for the Pokémon games

    I would recommend this to a friend
  • Pros mentioned:
    Game, Story

    Rated 5 out of 5 stars

    Best story we've had in a main line game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have asked for the world to come alive before and they achieved that here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool game

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really fun game! spent countless hours playing and cant wait for next main title pokemon game!

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Good game with problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story is great I think. But the lag while playing is very noticeable. Would wait until they fix the issues to buy unless you dont care about that and just want to play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More than just technical issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game had some excellent concepts, but struggled to execute them well. The game also struggles to run well on the Switch, which only adds to the gameplay problems. These problems begin with the introduction of an open world to the Pokémon universe. This is not a problem in itself, but introduces significant problems in terms of storytelling and progression. The basic premise of the game leans into the idea of freedom. Players are told they may play any of the three storylines however they want, but are faced with significant limitations to gameplay if they choose to sideline any of these. These limitations include, but are not limited to Pokémon level limits and reduced platforming capabilities. Waiting to do any of these will mean forced backtracking or dealing with a handicap as you attempt to proceed without these capabilities. This game was largely fun to play, but struggled primarily in those areas. I want to like it, but I have a hard time going back because of the technical problems, the aforementioned limitations, and the removal of revamping of some favorite features such as shiny hunting or breeding in ways that are less compelling. This is a game in a franchise experiencing growing pains. The features in this game would be better implemented in a linear storyline, and struggle to feel at home in an open world game. A truly compelling open-world Pokémon game is possible, but will take much more of an overhaul to the franchise than this version offers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is amazing my son is glued on his switch most of the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great return to the franchise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun game in the series, while generation 8 was pretty lackluster, Scarlet and Violet are a breath of fresh air! An open world where you decide in what order the story plays out!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great game!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Pokemon games I’ve ever played. Came back after being away for years. Very easy to get back into and love the new Pokemon.

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Pretty meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible performance issue, story is much better than sword and shield

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy pokemon then this really is the game of all time. Minus the power point level performance. (Not Best Buy's fault)

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 4 out of 5 stars

    Best Pokemon Story To Date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are a bunch of (less than) fun glitches in the game, the story is pretty spot on as a journey of you and the friends you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Co-Op experience and Exciting Combinations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually been a pretty addicting experience going out and hunting all new types of Pokémon. The Tera typing feature allows for a lot of new interesting combinations on older Pokemon. For example, a Growlithe with a Dark Tera Type so it get’s a boost on moves like Bite and Crunch is a cool and unique idea. This game also features co-op, which my girlfriend and I have been using a lot to play together. It’s limited in some areas, but allows us to keep an eye out for Pokémon we’re each interested in. Can’t wait to see how they expand in the idea in future games!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the games they play it all the time I’m not a Pokémon fan my self but I do enjoy playing it with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some missing features from legends would have been welcome, and there are some technical issues, but overall this is a fun return to the classic style.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son love this game!! It’s great for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the funnest gameplay in the pokemon video game series. It would be perfect if not for the somewhat buggy gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to get one of these guys!! I hope to the accessories next.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids like this game a lot they have been enjoying a ton and it’s really nice game

    I would recommend this to a friend
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