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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 875 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the engaging gameplay and the expansive open world filled with Pokemon. However, some customers have expressed concerns about the game's performance. Additionally, a few customers feel that the frame rate could be improved to meet modern standards.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 875 reviews
  • Rated 5 out of 5 stars

    Pokémon is back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dumb game so much. Yes it’s buggy. Yes it’s unfinished in A LOT of areas. But it is by far the best Pokémon game since White/Black.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    2 steps forward and 1 step backwards.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is fun. I had never had so much fun with a pokemon game. When it works, it works. The story is semi open world. You can go anywhere but things don't scale. I did everything except the gym challenge. You have 3 storylines that lead to one big finale. When it's bad, it's bad. Frame drops heavily, glitches everywhere. There are disappointed battles and animations. They took chances and that is great but they need to learn to stay consistent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pokemon takes some steps forward and some backward

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Pokemon bundle pack delivers. It's a good way to easily get both games and some goodies. SV have a unique, fresh approach the series and take some inspiration from the amazing Legends: Arceus spin off game. My main complaint with SV is the graphics and network issues. The game looks worse than Sword and Shield in a lot of areas and the Terra Dens can be harder to connect to than the Raid Dens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for any fan of pokemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a lot of fun. It isnt the best performance wise but i think its easy to look past that because the game is just fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most fun main line Pokémon games I have played in a long time. Besides all the glitches and bugs the story is great, game play is fun, and the open world is a great step in the right direction for Pokémon as a series. The double pack is great because you get the extra Pokéballs to make the start of the game easier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stunning

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pokemon game to date. Love the open world, but there are some glitches. Hopefully they will fix those soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game to play with my kids and friends! The double pack made it easy to get the game specific pokemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let’s go to Spain

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good open world game lots to do can be challenging but still amazing game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Open world is a blast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an absolute blast playing these games. I do wish Game Freak spent a little more time and love on it before releasing with all the bugs, but the style of play is exactly the direction Pokémon needs to be going on. If only they'd head in that same direction graphics and function wise...

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 3 out of 5 stars

    Moat fun and broken Pokemon game I've played

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has probably the best story and characters of a pokemon game in recent memory. It's also the most fun I've had in a pokemon game that I can remember. But it's horrendously broken, with frame drops being the norm and many many bugs with varying levels of severity from a visual bug to full crash or inability to move

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Frame rate

    Rated 4 out of 5 stars

    Pokemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story but frame rate slow. I would recommend this as a good gift

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great game for poke lovers but incomplete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 story lines are great with an almost open world feel and traditional pokemon gameplay with new and improved mini games and quest. It is now easier than ever to farm and trade with the online features. I love the terra raids which provide a challenge for end game. Only real issue is performance and bugs. The game at time feels under developed at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buggy at times but definitely a very fun game to play! 10/10 recommend playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product but bad service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is good, but just a lot of stuttering and low fps at times. Pretty fun but the hardware of Nintendo switch is reaching its peak maximum performance. However, purchase experience from Best Buy sucks horribly. There are no free gifts on pre-orders, and they deliver the product to me late after the launch day. Extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun games. The farming to levels your pokemon gets a little tedious but other than that it is as fun as any pokemon game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy but really fun. Hopefully theu fix it with updates down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokémon is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pokémon game on switch, play every day, good story

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokémon in the right direction,Excellent!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best Pokémon game they have ever made, it is graphically not the best, some sections look good some are rough around the edges. It could use more time to get polished and programmed. Aside from that it is an excellent game and probably the most fun I had in a pokemon game sense the initial release when I was a child being mesmerized by this franchise. They changed so much about th usual fromula but in a good way and they keep a lot of the same elements that you know and love but just make it better. I believe they will patch and optimize the game with update like they did with sword and shield when the dlc comes out in a few months.if you love or enjoy Pokémon games you will love this and if your a new to the franchise it’s easy enough to jump right in and have a blast, tons of content and hours upon hours of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having lots of fun with it. Definitely recommend for pokemon fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Pokemon Games!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double the fun! My kid loves Pokemon so this was an instant fave!

    I would recommend this to a friend
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