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Customer reviews

Rating 3.9 out of 5 stars with 40 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the promo cards and the high-quality Rayquaza stand included in the Trading Card Game: Hidden Fates Ultra-Premium Collection. However, some customers expressed concerns regarding the packaging, noting that items arrived damaged or shifted during shipping. The price point also drew criticism from some buyers who felt it was not justified by the contents. A few customers also reported issues with the quality of the included figure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Cons mentioned:
    Cost, Packaging

    Rated 2 out of 5 stars

    Eh...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I had it delivered and at first glance, the Rayquaza figurine was upside down, while packs of cards were scattered everywhere in the box. I was scared the figure was broken. The promo cards and packs are cool, along with the play mat, but I found this collection to be very disappointing! I expected some super ultra secret rare card or at least a chance at one. I honestly feel this was not worth the price paid for it. you can get hobby boxes or even collection boxes without having to worry about the condition of everything like you did this one. You also have a better chance at finding good premium cards than with this overpriced set that happened to come out during the holiday season. I was fooled and got one right away. Nothing outstanding in this, just the way it was packeged to look like something epic. Too bad when it arrives, everything is scattered and nothing epic. I was actually very disappointed in this box set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay had good pulls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright except the cards fell off and were on the bottom. Not really worth $100

    No, I would not recommend this to a friend
  • Pros mentioned:
    Promo cards
    Cons mentioned:
    Pulls

    Rated 4 out of 5 stars

    Pretty go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was a little skeptical when I received the package, as when I opened it 4 booster packs were floating around in the box and the box looked like it was tampered with. 4 booster packs seemed Ike they were resealed with glue residue at top and bottoms of packs and the 3 promo cards were hanging out of there spot. So initially I was upset but opened the box inspected and took the risk to open some booster packs. Ended up pulling 4 shinny full art cards and two secret rare cards and a few gx cards in a two for one, along with regular holo shiny’s. I’m still a little skeptical as there might have been better pulls removed but who knows. Got some really good cards so I’m satisfied. My son really loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards
    Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Beautiful box but terrible packaging and handling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a collector so I was planning on keeping the box sealed and on display. When I came to the store for pick up (I ordered online to save it), the contents had all shifted. The statue was out of the center and the card packs were strewn about and bent. I had to return it right away as it was not satisfactory. That being said, objectively speaking, the contents in the box are great. The play mat, statue (assuming it's not broken), promo cards, and the display inside is marvelous. But it's packaged extremely poorly and so everything can easily become out of place. I heard that this has been happening for a lot of these boxes but I also saw that the store people placed the box on its side, and the people who rang me up kept on carelessly tossing it around, which did not help. To those who want to buy this, I recommend going in personally and making sure that you're the one who handles it on site.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards

    Rated 5 out of 5 stars

    Some kind of magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this twice from two different locations: Gamestop & Best Buy. The one from Gamestop came in a box with plenty of padding, but the Rayquaza figure was still broken in two places. The one from Best Buy was shipped in a box more than twice its size, with absolutely zero padding whatsoever...and yet, the Rayquaza figurine in that one was somehow pristine. I don't know what kind of voodoo Best Buy uses, but I wish I had more of that with my deliveries. As for the actual item, it's fantastic. The stock Rayquaza is beautiful when you don't have to glue it back together, the promo cards look amazing, and it's hard to argue with the whopping 15 packs of the year's holiday set that you find inside. It might be out of stock at the time of this review, but if it ever comes back in stock, don't hesitate; buy it here.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards
    Cons mentioned:
    Cost

    Rated 3 out of 5 stars

    Expensive and lots of repeats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase with Pokemon TCG and I'm not really sure how often you get the same cards for each pack but that was the case for me. The product was sealed and undamaged, though the Rayquaza stand was loose in the box when I received it. PROS: -The promo cards are very nice as well as the Rayquaza stand CONS: -LOTS of duplicates. I kept getting the same darn caterpie, staryu, and slowpoke cards that I started to get bored opening these packs up -Cost. If you want the promo cards, they're around $5 individually I'm gonna try other boxes and if the repetition of cards happen again, well then I'll move onto something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Promo cards
    Cons mentioned:
    Cost

    Rated 3 out of 5 stars

    Cost a lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a cool statue and some good cards but it cost a lot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rayquaza card holder prone to Breaking BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shiny rayquaza card holder figurine is prone to snapping off from its base but it can easily be fixed with super glue. And being the first pokemon tcg product I have open in nearly 2 decades I must say that it truly brought me back to my childhood. Also it comes with a hidden fates play mat that I might frame cause it looks so good.

    I would recommend this to a friend
  • Cons mentioned:
    Cost, Pulls

    Rated 3 out of 5 stars

    Pulls are not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the 100 bucks. I have bought a couple of these so far and the pulls were no where near what you would expect them to be. You get better pulls from the regular 50 dollar ball collection boxes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    Packaging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product overall is amazing, however the quality from the manufacturer was a poor design. Internal damage due to poor assembly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item, with one big problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item for the pokemon enthusiast, really nice promos that my son was really excited about and he had some really nice pulls including 2 full art rainbow rares...BUT, the issue is with the stability of the item, it was sealed with the Rayquaza figurine broken inside and the card packs scattered about in the package. We sent one back and got another one with the same problem. Looking at reviews, this problem is consistent, so it makes this hard to give as a gift when everything is scattered inside. The interior is of poor design and execution. Luckily, my son is 10 and couldn't care less...he just wants to open packs and have the promos...but I would have a hard time paying this if the interior condition mattered to the person receiving it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 3 out of 5 stars

    Cards are great, shipping terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be five stars if the box was properly packed. Instead the card holder came broken and the packs were disheveled and thrown around. Needs to be packed better in shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards

    Rated 5 out of 5 stars

    Great pull on cards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! In total I got 9 EX cards, 2 in one pack. I'm highly satisfied with my purchase. The mat that came with this is very cool and the figurine is of high quality and it also has a slot for a card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun cards

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pokemon cards are always a goto gift; this fit the bill in providing multiple packs plus a toy; although the toy is quite fragile and needs to be handled with care.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards

    Rated 5 out of 5 stars

    Wow! Recommend this box for all collectors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was not disappointed when he opened up packs containing a shiny charizard and a GX Mewtwo. He also got some other shinies, full art and holographic cards.

    I would recommend this to a friend
  • Pros mentioned:
    Promo cards

    Rated 5 out of 5 stars

    Great Pokemon product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with 10 packs and you that can be a used as a card holder. A little on the expensive side but worth it if you're into Pokemon cards.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More damaged than acceptable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived with no apparent shipping damage. The external box was completely intact and no scuffing or denting was apparent. However, once I opened the external box, I that the booster packs were all over the place inside, and the little statuette is in pieces! I can't put this under the tree, yet there is no replacement in stock and no way to get on a waiting list for one. Very, very disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Figure quality

    Rated 5 out of 5 stars

    Good packs and quality of rayquaza statue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the figure. Be careful when you buy these in store. Got one in target and poor guys head was chopped off skmehow.

    I would recommend this to a friend
  • Cons mentioned:
    Figure quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as described, be careful unpackaging, the head of the figure came off when my 10yo son was opening.

    I would recommend this to a friend
  • Cons mentioned:
    Pulls

    Rated 3 out of 5 stars

    Pulls where ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still looking for shiny Charizard. Pulls where ok

    No, I would not recommend this to a friend
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