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Polk Audio - 2.1-Channel Soundbar System with Amazon Alexa Voice Assistant built-in - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 109 reviews

83%
would recommend to a friend

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 109 Reviews
  • Rating: 5 out of 5 stars

    Great Speaker With Awesome Features

    Posted
    AprilCE
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    The reviewer has been compensated in the form of a Best Buy Gift Card and/or received the product/service at a reduced price or for free. Years ago, before we lived in our current house, we had a sound system in the living room. It was nice, having a booming speaker presenting crystal clear audio. And then we moved, and like all things when you move, parts go missing. A few months later our daughter was born, and it just didn’t seem like we had time to find all the wiring for a complicated surround sound system. We were just listening to TV audio again. Now don’t get me wrong, most TVs these days have decent speakers. But they just don’t compare to the quality of a dedicated speaker. Five years passed before we finally got another dedicated speaker system for a TV in our house. The Polk Command Bar’s quality as a speaker is worth its price alone. Yet, it does more than just act as a speaker for your television. The Command Bar has Amazon Alexa built in. We have set up our Command Bar in our bedroom, allowing us to control the volume through Alexa. It also allows us to do other things like turning off WiFi enabled lights downstairs without the need to make an extra trip at night. These cards come with the Polk out of the box, and provide a good primer on how to use the speaker. The Polk Command Bar features a 220W speaker along with a subwoofer that gives a nice bass sound. It also has Bluetooth enabled, allowing us to play our music through our phones if we want. If you happen to have a FireTV you can do even more by using voice commands to watch your favorite programs. (Like the Marvelous Mrs. Maisel! Just a suggestion.) It also features a far-field microphone. What is a far-field microphone? Well, to put it simply, it is a microphone that has been designed to pick-up noises from a distance greater than what a typical microphone could accomplish. Because of this, you don’t need to shout across the room! The on-board Alexa will activate just by speaking in a normal voice. The set-up was simple, using HDMI and a supplied optical cable to connect to the television. The speaker has a low-profile form factor which is perfect because it doesn’t block our screen at all. It also looks sleek, fitting in nicely in our bedroom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple and powerful sound bar with Alexa

    Posted
    Gershwin9
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    Polk, a known maker of quality audio equipment, has created a kit for the home that is both simple and fully featured. Most of us want high-quality sound without having to also buy multiple cables and spend lots of time setting up a complex system. Amazon’s Alexa has been added to the Polk Audio Command Sound Bar. The small limitations it has now, should be fixed by Amazon in future software updates. One feature I noticed which was not ready was sound bar to Echo messaging. I enjoyed that my experience with movies, TV series and Bluetooth audio devices have all been impressively upgraded with a sound bar and subwoofer. 260W of total output power pumps out high-quality sound, which is very important to me. Placing it below the TV on a table or mounting it on a wall gives this sound bar versatility that other more complicated home audio solutions do not have. Its 2” design is enough to leave a small gap between where my TV is in my living room. A pair of HDMI ports on the back, a slot for an Amazon Fire TV unit, a USB port, and an HDMI out for the TV, all help to keep down on cable clutter. Polk placed the tweeters in the sound bar at either end with the more powerful center channel drivers in the middle, where they belong. Most audio from movies and TV shows are center channel heavy. This single sound bar produces an impressive home theater like experience. I am happy with both the audio and Alexa voice assistant experiences. Getting them to work correctly on the first try was impressive. Polk understands how we need to keep things simple.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Creating Magic in Your Home Theater

    Posted
    BbyD
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    One of the most important components to a decent home theater is sound. The Polk Command Bar with Amazon Alexa Built-in gives your home theater the top quality sound you need. The Polk Command Bar consists of two parts, the soundbar itself, and a stand-alone subwoofer. The subwoofer is designed to connect wirelessly to the soundbar, eliminating the need for a wired connection. This lets you place both components in optimum locations without worrying about the connection. I especially love that Amazon’s Alexa is already built in. This Alexa is just about as fully functional as the dedicated units from Amazon, with only room to room messaging and a couple other items not implemented. And even those are coming with future updates as Amazon continues to empower third-party solutions. The Polk Command Bar is simple to hook up, whether you are using it with a cable and TV or another source. I used it with an Apple TV, and everything worked great. There is a TV HDMI output, saving you the expense of splitting the HDMI output from a cable box. I definitely recommend the Polk Command Bar, not only for a great sound solution for your home theater, but it can serve as a home hub and information system as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality Surround Sound at an Affordable Price

    Posted
    ACowboysWife
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    Setup for the Polk Command Bar was simple and done in less than 15 minutes, by far, one of the easiest setups I've ever dealt with. The soundbar and subwoofer offer 260 watts of power and provide awesome clarity and bass! We felt like we were at the football game while watching our favorite team play. It even freaked my cat out as she tried to figure out where all the voices were coming from. We love the hands-free Alexa feature and refer to our Spotify playlist often. We are still learning the commands and questions we can give/ask but we're getting the hang of it! So far, we have enjoyed it for movies, music, sports, and asking about our weather. We'll be adding our Fire TV to it soon!! It also comes with a remote that offers simple functions like turning the Alexa mic off or increasing/decreasing the voice or bass sounds. So far it's a big hit and I can't wait until we have friends over to show them. Our family highly recommends it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    All in one sound system at a great price

    Posted
    brett
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    We were able to take this out of the box and have it set up in about 25 minutes. It probably would have taken us less time but there was a NERF gun battle in the midst of this setup and, well, things happen. NERF darts don't hurt the Command Bar. Sound quality is excellent. As with our previous subwoofer that was a separate piece of stereo equipment, we loved the enhancement of special effects especially when we watched several Star Wars movies the first weekend we had it. This is a whole lot of quality sound in a nice tidy package- I love that it's just a few simple pieces and not a lot to dust around and under. The husband and the kids are more into the sound quality and trying to be the "boss" of Alexa all the time. Considering buying a second one for my in laws for a holiday gift.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Utter piece of garbage...

    Posted
    JustinK

    I bought this soundbar in-store along with a couple TVs and was excited to use it as i have several Amazon Echos already and lots of smart home devices that work with it. This system was pushed very hard by the home theater "expert" working there. First thing i noticed after linking with my Amazon account is that the microphone array on the Command Bar would require that i was literally six inches from the speaker or yelling at it to even get alexa to respond. I tried a couple things like rebooting and whatnot thinking it could just be a fluke but i never could resolve that problem. The biggest issue i had was that i could not get it working AT ALL with multiple TVs, using multiple connection types including HDMI ARC, optical, and both HDMI ARC and optical together as was oddly suggested by the manual. When i finally somehow got sound to come out of the bar from my televisions it was INSANELY quiet even turned up to full volume. I ensured that my TVs were not set to variable audio and they were in fact set to fixed so that was not the issue. I went back to the store this morning and returned it and instead bought the Samsung HW-N450 and it blows the Polk Command Bar out of the water on sound, both highs and lows, and was $20 cheaper! While the Polk Command Bar is a great concept, the actual execution of the product is horrible. I wouldn't recommend this thing to my worst enemy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Polk command bar review

    Posted
    miashottangel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to get this sound bar for my living room. I have Polk products and loved them. I'm new to Alexa so I figured this would be amazing! I'm very disappointed. Set up was not a easy as I thought, especially someone who is tech savvy. The manuals are useless. Out of the box Alexa does not work. Tried connecting it all day to the command app with no luck. I even called Polk and they kept me on hold forever until they decided to hang up on me. Horrible customer service from them. Sound from the bar has been good, but wanted to try it out Alexa features. I'm considering returning and getting another option. No point having a sound bar that sounds good but the Alexa feature is a fail. I would not recommend this even at the current lower price point. On a positive note, Best buy gave me amazing customer service! Would buy from them again.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT, love the build in assistant & sound quality

    Posted
    JennWorden
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    I love my Polk Command Bar with Build In Amazon Alexa, it’s really the sound your home theater needs and well Amazon Alexa is an awesome perk. I have been building my smart home slowly but surely and this was defiantly a nice add on. Amazon Alexa is already build it, and it almost as functional as the units from Amazon. Of course there are a few things it can’t do that the devices can, but it doesn’t disappoint. My only complaint is sometimes it was difficult to get Alexa to respond but I haven’t had any issues recently so I’m not sure if it was something I did or not. The sound is great, I love the sleek look and ease of setup. The system is easy to set up, I set it up with my Fire TV and it worked great. It comes in two parts the soundbar itself and the stand-alone sub, which is connected wirelessly from the soundbar so you have the freedom to move it wherever you want. It’s been a nice addition to my home theater system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Rich Tones and Solid Bass

    Posted
    DODDBlog
    • My Best Buy® Elite MemberElite Member

    This Command Bar is easy enough for everyone in the family to interface with. The other features of the Polk Soundbar are impressive: - 260W total output power provides quality sound for our favorite movies, shows, games and music. - The four-speaker enclosure features two 1-1/4″ x 3-1/4″ mid/woofers and two 1″ tweeter drivers. - Music streaming is available through a compatible Bluetooth-enabled device. - The design is slim and streamlined. The bar sits only 2” tall so it won’t block your TV screen. - Along with the 2 HDMI inputs, there is a Toslink and a built-in USB port. The HDMI ports are designed and spaced to fit Fire TV and other wide HDMI streaming devices. The USB port also powers original and 4K versions of Fire TV. Outputs are also HDMI. - A remote is included for easy operation from a distance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks Great ! Sounds Better!

    Posted
    Tommy

    Right out of the gate I was very impressed with the Polk Command Bar. My order shipped quickly, arriving a day early. Pretty cool packaging and was extremely easy to set up taking me about 10 min. My Fire stick and PS4 worked immediately without any trouble. I used to have a echo in my family room and an echo dot in the kitchen. The Command Bar is more than enough to replace both on my main floor. The sound is really clean. My favorite thing about it is when watching a movie I can here what people are saying instead of the background noise filtering it out. Controlling the volume of a movie with your voice comes in handy when your to comfortable and can’t find the remote. Way better than previous sound bars I've owned. Alexa can easily understand my commands even when Im far away. At this price point it does exactly what it needs to do. I would highly recommend this Polk CommandBar to everyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Crisp and clear audio for a 2.1 channel soundbar

    Posted
    Majiesto
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    I didn’t have any kind of sound system setup previously so to go from my television audio to 2.1 channel audio is a vast improvement. The sound is crisp and clear, but I was particularly impressed by the bass coming from the included wireless subwoofer. I typically keep the audio levels around 50%, which is plenty loud itself. Sure, it’s only 2.1 audio so you’re not getting true surround sound, but you’re not dealing with the hassle of multiple speakers to set up, their placement, and all the wires running throughout the room. The Polk Command Bar fits neatly right underneath your television with ease.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rich sound and seamless controls

    Posted
    NEmomof6
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    If you have everything ready to go, this takes no longer than 20 minutes to set up. We connected it to our LED TV and was up and running in time to watch football. Super rich sound and the Alexa controls were very responsive. You can use your own TV remote, the included Polk remote, voice command, or buttons on the bar to change volume, and with various settings for voice clarity, music mode, movie mode, and sports, it's easy to change between media types. We really like how good this system sounds, and that you can turn it to "night" mode to play at lower volumes -- such as when the kids are in bed -- and not lose clarity. Be sure you have a second power outlet for the subwoofer! Would recommend this to anyone looking for high-quality sound and integrated Alexa controls.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent sound quality + sleek design

    Posted
    angelacruz
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    This is one high-quality product with a sleek, stylish design that looks great next to our main television in the living room. My favorite thing about the Polk Command Sound Bar is how Alexa is integrated into it. The audio quality is top-notch - I truly felt like I was surrounded by the sound! I have a newborn baby, and he's been enjoying listening to Mozart baby classical songs. It was too inconvenient to try to play audio through my television while I was juggling baby care, but now that I have this sound bar set up, it's amazingly easy to just tell Alexa to turn on the classical music.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds good

    Posted
    Meee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this system for my in-laws. They were using only sound from the TV. It sounded horrible. This polk sound bar added depth to the sound of anything they decided to watch and it’s subwoofer was a great addition as well. It was easy to set up even though they chose not to we were able to do it in less than 10 minutes. The sub woofer is by the couch and the sound bar is right under the TV. The sound bar is a little bigger than normal I must say. I am not happy about the Alexa addition because I am still on able to get it to work. My in-laws don’t have an Amazon account and Alexa account or anything so it’s hard to convince them to sign up for anything when all they want is good sound to the TV. This portion of the system needs to be a little bit easier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life just got a lot sweeter with Polk Command!

    Posted
    AprilS
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    Life just got a lot sweeter with the Polk Command Sound Bar featuring Amazon Alexa built-in. Yes, built-in! No more searching for that lost remote. (which was the story of my life) The modern convenience of Amazon Alexa allows your voice commands to run the show. Polk Command Sound Bar has given our family a new outlook on technology. It has changed the way we interact with our TV, listen to music, and search for information. For example, it makes tasks like switching from HDMI 1 to HDMI 2 so easy with a simple voice command. Before the Polk Command Sound Bar, we had to switch one cable between 2 HDMI inputs to use our Roku or digital converter. The Polk Command Sound Bar is easy to set up and use. We are thrilled with ours.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrading My Home Theater Sound!

    Posted
    2014andbeyond
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    We wanted to upgrade our home theater sound so we began to shop it out and checked the reviews and ratings. Ultimately, we went with the Polk Command Bar. There are two HDMI ports that allow us to connect our Blu-Ray player and our gaming system, and it was super easy. The built-in Alexa on the Polk Command Bar is very versatile and allows me to voice over commands and instruct the soundbar to turn up the volume, or switch HDMI ports, turn on Netflix, and the like.  If you like the level the volume is set at, but you want more bass, no problem. If you have other smart devices - for us its our Nest theremostat - we can use the on-board Alexa to control it. 

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I had been afraid of soundbars before

    Posted
    Zippy
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    The Polk Command bar arrived in a HUGE box and I immediately worried that it wouldn't fit on our television stand. Fortunately, that was just GOOD packing and the bar fit easily below my 65" TV with the subwoofer right beside it. Set up was almost plug and play with an HDMI cord and the 2 items plugged into the wall. I don't notice a HUGE difference in sound with regular TV shows, but with sports, movies and music it is AWESOME as it has those 3 modes to choose from. Also if you do an HDMI setup you can control the volume from your regular TV or cable remote. It looks sharp and functions very well. I also LOVE the integrated Amazon Alexa as I can give it instructions or play music, etc. right fromt the bar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big sound for a small price!

    Posted
    Fozzie84

    I was looking to add Alexa to my living room and replace my Boston Acoustics xs 2.1 Digital Cinema, and I already had the Polk MagnaFi soundbar in my basement, so Polk was an easy choice. Setup was super easy, download the Polk app and it pretty much walks you through it. I was worried the sound would not be up to par with the Boston system since it had a smaller sub, but I was happy to find out that was not the case. If you can setup an Echo, you can setup this soundbar. I like the different sound modes (music/sports/movie) and the bluetooth sub connection makes placement easy. This has a wider sound and deeper center stage than the MagnaFi so it will work better for larger rooms.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Bang For Your Buck!

    Posted
    GamerBoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is pretty good and having Alex is a very nice touch. I'm a huge gamer and it makes the games sound 10X better than standard/ built-in TV speakers. There are two reasons that I gave this product 4 out of 5 Stars. I had a lot of problems connecting Alexa to my internet router. After several hours of attempting to connect, I ended up having to hold my phone literally 2 inches from the router. It has worked ever since. I would recommend this soundbar for a bedroom or small family room. However, when placed in a really large space the sound quality isn't up to par with the $600+ sound system. Overall Good Buy at a Fair Price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sound OK, no customer service, & poor Alexa

    Posted
    Manlo

    1. Sound bar is easy to set up, except for Alexa. Couldn’t get Alexa to work and judging from the other comments, I am better off. I will leave it disconnected. 2. Had some issues with subwoofer (not working effectively) and volume control (difficult to increase/decrease). Called customer service. Held for almost 2 hours. Decided to send an email to customer service, as provided on the Polk web site. No answer for one week. Sent another email. Two more weeks have gone by with no response. DON’T BUY IF YOU THINK YOU MIGHT NEED CUSTOMER SERVICE OR WANT TO USE ALEXA!! 3. I would return the whole thing if it wasn’t so hard to repackage and so bulky to haul it back.

    No, I would not recommend this to a friend