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Customer Ratings & Reviews

Polk Audio - 2.1-Channel Soundbar System with Amazon Alexa Voice Assistant built-in - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 238 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 30 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Polk soundbar with alexa

    Posted
    MyReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Polk soundbar 2.1 with built in alexa works great for tv

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great center channel

    Posted
    Iceman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This center channel and subwoofer provides just enough sound quality to make regular Television viewing and watching a movie a better experience

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great movie theatre sound

    Posted
    laurie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the quality was so good that when someone knocked on the television I went to the door.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Santa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This sounds great music, movies, tv,sports all sound great

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    wondeful sound

    Posted
    sprout
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    wonderful sound for out tv and the Alexa is a great bonus

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrade Your TV With The Polk Command Bar

    Posted
    eversopopular
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    If you are looking for a smart way to bring in theater-quality sound at home without taking up too much room the Polk Command Bar is the way to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice experience whit Alexa device

    Posted
    Jose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound easy to install work great with amazon tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Puffball
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great sound bar for the price. Great sound on my new TV

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome sound

    Posted
    Superdave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seamless installation with my fire stick and tv. Really great sound for my greatroom, 24'x24' with cathedral ceiling

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easiest soundbar to listen to music with

    Posted
    Brett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my 60 yo parents so they could simply ask Alexa to play music and have better sound for their TV. They absolutely love it and it works great

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sounds Great and Looks Great

    Posted
    CyberMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed better sound for my flat panel TV. Polk speakers always sound great and they look great with my TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rich sound and seamless controls

    Posted
    NEmomof6
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    If you have everything ready to go, this takes no longer than 20 minutes to set up. We connected it to our LED TV and was up and running in time to watch football. Super rich sound and the Alexa controls were very responsive. You can use your own TV remote, the included Polk remote, voice command, or buttons on the bar to change volume, and with various settings for voice clarity, music mode, movie mode, and sports, it's easy to change between media types. We really like how good this system sounds, and that you can turn it to "night" mode to play at lower volumes -- such as when the kids are in bed -- and not lose clarity. Be sure you have a second power outlet for the subwoofer! Would recommend this to anyone looking for high-quality sound and integrated Alexa controls.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I had been afraid of soundbars before

    Posted
    Zippy
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    The Polk Command bar arrived in a HUGE box and I immediately worried that it wouldn't fit on our television stand. Fortunately, that was just GOOD packing and the bar fit easily below my 65" TV with the subwoofer right beside it. Set up was almost plug and play with an HDMI cord and the 2 items plugged into the wall. I don't notice a HUGE difference in sound with regular TV shows, but with sports, movies and music it is AWESOME as it has those 3 modes to choose from. Also if you do an HDMI setup you can control the volume from your regular TV or cable remote. It looks sharp and functions very well. I also LOVE the integrated Amazon Alexa as I can give it instructions or play music, etc. right fromt the bar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome sound

    Posted
    Jfhd1200
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great addition to the house. No issues with alexxa shutting down. Sound feels the whole house and sounds great for tv or music

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An excellent sound experience & Alexa all in one!

    Posted
    WinObs
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    I am no huge audiophile and only began using a sound bar a couple of years ago however, the Polk Command Bar delivers great sound and access to Alexa thanks to the embedded Amazon Echo Dot. Even my wife, who admittedly does not notice the difference between HD and 4K has noticed the improved sound. This is a great addition to a simple home theater setup and I use this with both our Samsung 4K UHD TV and our Xbox One S console.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple and powerful sound bar with Alexa

    Posted
    Gershwin9
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    Polk, a known maker of quality audio equipment, has created a kit for the home that is both simple and fully featured. Most of us want high-quality sound without having to also buy multiple cables and spend lots of time setting up a complex system. Amazon's Alexa has been added to the Polk Audio Command Sound Bar. The small limitations it has now, should be fixed by Amazon in future software updates. One feature I noticed which was not ready was sound bar to Echo messaging. I enjoyed that my experience with movies, TV series and Bluetooth audio devices have all been impressively upgraded with a sound bar and subwoofer. 260W of total output power pumps out high-quality sound, which is very important to me. Placing it below the TV on a table or mounting it on a wall gives this sound bar versatility that other more complicated home audio solutions do not have. Its 2" design is enough to leave a small gap between where my TV is in my living room. A pair of HDMI ports on the back, a slot for an Amazon Fire TV unit, a USB port, and an HDMI out for the TV, all help to keep down on cable clutter. Polk placed the tweeters in the sound bar at either end with the more powerful center channel drivers in the middle, where they belong. Most audio from movies and TV shows are center channel heavy. This single sound bar produces an impressive home theater like experience. I am happy with both the audio and Alexa voice assistant experiences. Getting them to work correctly on the first try was impressive. Polk understands how we need to keep things simple.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect For Family Theater Experience

    Posted
    TamaraCamera
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    We're in love, what can I say? It's totally immersive and makes our movie nights better than ever. And we love the Amazon Alexa Built-In as our favorite feature. Perfect for concerts, monster movies, and binge watching TV.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Utter piece of garbage...

    Posted
    JustinK

    I bought this soundbar in-store along with a couple TVs and was excited to use it as I have several Amazon Echos already and lots of smart home devices that work with it. This system was pushed very hard by the home theater "expert" working there. First thing I noticed after linking with my Amazon account is that the microphone array on the Command Bar would require that I was literally six inches from the speaker or yelling at it to even get alexa to respond. I tried a couple things like rebooting and whatnot thinking it could just be a fluke but I never could resolve that problem. The biggest issue I had was that I could not get it working AT ALL with multiple TVs, using multiple connection types including HDMI ARC, optical, and both HDMI ARC and optical together as was oddly suggested by the manual. When I finally somehow got sound to come out of the bar from my televisions it was INSANELY quiet even turned up to full volume. I ensured that my TVs were not set to variable audio and they were in fact set to fixed so that was not the issue. I went back to the store this morning and returned it and instead bought the Samsung HW-N450 and it blows the Polk Command Bar out of the water on sound, both highs and lows, and was $20 cheaper! While the Polk Command Bar is a great concept, the actual execution of the product is horrible. I wouldn't recommend this thing to my worst enemy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Mixed review

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Positives: sounds great, Alexa, Polk name/reputation Negatives: Had trouble seamlessly integrating with my new Samsung QLED TV. Could not reliably get the remote to control the soundbar. Also, Alexa has trouble responding to voice commands from across the room. People will not normally be sitting right next to a soundbar. Ultimately, I returned this soundbar and exchanged for a Samsung N650 which integrates perfectly with my Samsung TV

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Entertaining with Polk Command Sound Bar

    Posted
    RachelF
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® MemberMember

    The Polk Command Sound Bar has many great features and we love it. We were able to hang our TV on the wall with NO wires and the theater quality sound fills up the room. I'm able to use voice commands with the built-in Alexa making it easy to switch channels, listen to music or simply turn up the volume. We were also able to connect our other bluetooth devices. This is a must-have!

    I would recommend this to a friend