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Customer Ratings & Reviews

Polk Audio - 2.1-Channel Soundbar System with Amazon Alexa Voice Assistant built-in - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 106 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Good

    Posted
    Godlyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quality sound, but I had to call my internet provider to have the signal split for it to operate it correctly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Would not work in our house.

    Posted
    Shotgun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Could never get Alexa to connect with sound bar. Internet was not good enough to connect to Amazon. Took back to BestBuy.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Constantly Disconnects from Internet

    Posted
    sonnysmustang
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is excellent, when it works. I'm constantly getting an Alexa message telling me I have no internet connection. You have to go through the setup process every time. Sound bar has great audio performance but the integrated Alexa dot is kind of a useless annoyance

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your time or money

    Posted
    Jessy
    • My Best Buy® MemberMember

    I spent a couple hours trying to get this system to work, it's CRAP! Wouldn't sync to Internet, everything else connects fine. Remote doesn't work at all. Sound is horrible. Returning to Best Buy in the morning. Going to try a soup can and string, knowing it would be better! Don't waste your time on this system

    No, I would not recommend this to a friend