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Customer Ratings & Reviews

Polk Audio - 2.1-Channel Soundbar System with Amazon Alexa Voice Assistant built-in - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 106 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 3 out of 5 stars

    Does what it's supposed to do

    Posted
    jnettles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This audio bar/echo dot set up does what it claims to do. Sound quality seems good (I'm no expert nor that picky). One thing that might just be unavoidable is when the music or tv is playing loud you have to use your "outside" voices for Alexa to hear you... But I think that will be the same with most items like this.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Speaker are good and loud

    Posted
    Star121
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It works well and sounds good. My only complaints would be I haven’t been able to figure out how to adjust the sound through tv, as well as the sound bar separately. Also hooking up the sound bar through the fiber optic cable made it sound as though it echoed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound

    Posted
    EricB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There is a delay in voice when changing channels and a high pitched beep that is annoying because it happens every time. Not sure what to do about it. Sounds great when it’s on a movie. If it can be updated to improve these two items I would recommend it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's ok for the price

    Posted
    Beau99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed a good soundbar and saw this one sounded pretty good in the store. It sounds ok at home, it has decent bass but little treble. It's ok, but I'll purchase something better soon.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Alexa

    Posted
    2485
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It wasnt made clear to me that alexa was installed with the soundbar. If I could have my choice I would rather have NOT.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Would not work in our house.

    Posted
    Shotgun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Could never get Alexa to connect with sound bar. Internet was not good enough to connect to Amazon. Took back to BestBuy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not good for large rooms

    Posted
    luja
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I returned this item because the sound quality wasn't that good for my Living Room. This item is better for small rooms.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good

    Posted
    Godlyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quality sound, but I had to call my internet provider to have the signal split for it to operate it correctly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Polk Soundbar

    Posted
    EWilli
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my soundbar so much it sounds so good. I love my soundbar ALOT. I love that it has alexa on it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    stero update

    Posted
    Theo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    needs to be able to adjust sound better can't adjust as they say you cam

    No, I would not recommend this to a friend