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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the MagniFi Max AX 5.1.2 Ch Soundbar's exceptional sound quality, encompassing rich bass and effective Dolby Atmos. Many appreciate the ease of setup and user-friendly interface, along with the convenient VoiceAdjust feature for enhanced dialogue clarity. The sizable subwoofer is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Especially when paired with the surround speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sounding sound at. Everything does what is said

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg... What a sound.... I can't believe ir.. sounds amazing... Works directly with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great,but not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic for what it is, but just olnit for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounbar upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it really loud clear can hear every word upgraded from s2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many surround sounds systems the last couple of years and this one is by far my favorite.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      TannerD, welcome to our Polk Audio family and thank you for the lovely review. PolkAudioMarketing

  • Pros mentioned:
    Dolby atmos, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive Polk quality Atmos soundbar

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Polk Audio-MagniFi AX Dolby Atmos compatible soundbar. All the specs will be at the end of my review. This MagniFi Ax soundbar weighs 28 pounds, so Polk has put some really good quality speakers with substantial magnets in it. It comes with a 10 inch wireless subwoofer. I watched three movies with Dolby Atmos and overhead sounds and direction were quite good. Atmos effects really are never a overly significant part of 95 percent of Atmos recorded soundtracks, and should be considered a bonus and not a good reason to judge a soundbar. What this soundbar does do well is reproduce a pretty darn good range of all the individual sound ranges. The 10-inch subwoofer is a heavy subwoofer and does what it should do, really well. It has three HDMI in ports and one HDMI out that will work with both ARC and eARC. It also has optical in, but you won't get Atmos with optical. Video is passed through with no reduction of quality, 4K and HDR included. Inputs are easily selected from the remote. It has five sound configurations that include Auto, TV, Music, Movie, which is designed to work with Dolby Atmos and Stereo only if you have the satellite Surround speakers. This model I received did not have the surround speakers, so I purchased them from Best Buy. The Polk SR2 Bluetooth speakers work with this bar and are easy to pair. I suggest buying the package with the surround speakers as it will only cost 100 dollars more, whereas I had to pay almost twice that to purchase them separately. The speakers are Bluetooth enabled, but they have to be plugged into a wall socket. So, they aren't truly wireless, but placement flexibility is more easily varied without speaker wires. The soundbar comes with wall mounting hardware and the surround speakers easily mount on a wall with a small screw to hang them on. If you want the best effect of surround sound then I recommend the surround speakers, but with that being said if you have a small room, the soundbar by itself will be really impressive. Overall, I think it is a good sounding soundbar with a great subwoofer. It has some flaws in the controls. You can adjust the surround speaker's volume, but you can't adjust L-R balance on them or the soundbar. You can adjust subwoofer volume, there is a voice volume adjustment, but I am not sure if it has a dedicated center channel speaker. You can adjust Bass, Treble and height volume. There is no artificial height feature. You can also adjust delay if your sound is out of sync. Some will think it is pricy, but you are getting a top-quality subwoofer and really good speakers in the bar. Setup was easy. It is packaged well, so shipping damage should not be a problem. In conclusion it lacks some adjustment features and if you get the surround speakers, they are not height speakers. They are only forward firing, but it sounds very good and well worth checking it out if you are in the market for a quality soundbar. These are the specifics from the Best Buy site. Key Specs Voice Assistant Built-in No Wireless Connectivity Bluetooth, Wi-Fi Bluetooth Enabled Yes Wireless Subwoofer Connectivity Yes Input(s) HDMI, Optical Digital Audio, USB, Auxiliary Compatibility Voice Assistant Built-in No General Product Name MagniFi Max AX SR Dual 2.5” Drivers Three 0.75” Tweeters and Four 1” X 3” Mid-Woofers Sound Bar with Wireless Subwoofer Brand Polk Audio Model Number MAGMAXAXATMOSSR Color Black Color Category Black Audio Number of Channels 7.1.2 Surround Sound Supported Dolby Atmos, DTS:X High Resolution Audio Yes Connectivity Wireless Connectivity Bluetooth, Wi-Fi Wireless Multi-Room Audio Yes Bluetooth Enabled Yes Wireless Subwoofer Connectivity Yes Satellite Speakers Included HDMI Audio Return Channel (ARC) Yes Input(s) HDMI, Optical Digital Audio, USB, Auxiliary Number of HDMI Inputs (Total) 3 Number Of USB Inputs 1 Output(s) HDMI, Subwoofer Number of HDMI Outputs (Total) 1 Video Video Pass-through 2160 (4K), 3D Feature Wall Mountable Yes Dialogue Enhancement Yes Speaker Subwoofer Included Number of Drivers Included 2 Woofer Size 10 inches Dimension Product Height 2.8 inches Product Width 45 inches Product Depth 4.6 inches Product Weight 12.85 pounds Subwoofer Height 15.7 inches Subwoofer Width 11.9 inches Subwoofer Depth 16 inches Subwoofer Weight 26.3 pounds Included Remote Control Included Yes Cable(s) Included HDMI, AC power, Optical digital audio Mounting Hardware Included No Certifications Listings & Approvals ENERGY STAR Certified Yes Warranty Manufacturer's Warranty - Parts 3 years Manufacturer's Warranty - Labor 3 years

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      We appreciate you taking the time out of your day to share your positive experience. We're happy to hear you're enjoying the system. Cheers to many more years of great audio! PolkAudioMarketing

  • Rated 5 out of 5 stars

    Dialogue on TV are much clearer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Kiplsch system that died suddenly. We're very pleased, so far. Dialogue is much easier to hear than our old system. We later added the rear surround speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it good sounds for movies its what i expected cant go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Polk Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar and sub woofer. Great sound and easy to set up. Definitely worth the money. Using in large room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at Best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mere fact that a soundbar has random thumping sounds when nothing is happening and -1 Bass on the subwoofer is bad. Turning it off and on helps sometimes, if you do this multiple times. It often fails to connect to the TV at times using a full bandwidth 4K HDMI cable and connected to the eARC port in LG C2. The remote is awful. You could be standing right in front of the soundbar and it won't work. If the remote isn't pointing 100% dead on, it won't work. If you sneeze or close your eyes as you're about to click a button, it won't work. I really wanted to love this soundbar but after over a year, spend the extra money on the Bose or Sennheiser. If you insist on buying this, please buy the Geek Squad warranty.

    No, I would not recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Dear DaniBoii14,
      Thank you for taking the time to share your experience with us. Your feedback is highly valuable to us here at Polk Audio. We are sorry to hear that your experience was less than satisfactory.
      If there is anything we can do to assist you, please do not hesitate to contact our support team at 800-377-7655. We are always here to help and appreciate the opportunity to make things right.
      Once again, we apologize for any inconvenience caused, and we hope to have the chance to serve you better in the future.
      Best regards,
      Polk Audio. PolkAudioMarketing

  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several surround sounds, this one is by far the best one I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me. My only complaint is the 10sec delay through eArc. To get a excellent experience, it's recommended to watch physical media.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Blinking light makes it inoperable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing to express my concerns regarding the MagniFi Max AX sound bar I purchased 30 days ago. Initially, I was impressed with the sound quality; however, this morning, I encountered a significant issue. The sound bar's light began blinking, and it ceased to produce any sound. Upon investigation, I found that I had to unplug the device for a few minutes to restore its functionality. This is highly inconvenient and not what I expected after investing in a high-quality sound system. Given the expense, I believe it is unreasonable to have to perform this troubleshooting step repeatedly. I am considering returning the product if a more permanent resolution is not available. Please advise on the next steps to address this issue.

    No, I would not recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      We’re sorry to hear that you’re having issues with your soundbar. To get help with troubleshooting, please reach out to our Polk Audio support team by calling 800-377-7655. We look forward to assisting you and restoring your confidence in Polk Audio. PolkAudioMarketing

  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of setup was fantastic, not to mention the sound is impeccable I'm quite happy with my purchase especially since I caught it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POLK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes it This means it is perfect! Would recommend it to ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass. I would definitely recommend this system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Clear voice not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a clear voice. Great soundbar but not for those that have limited hearing.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Hello, sorry to learn of your experience. Perhaps we may be able to assist you. The Polk Audio MagniFi Max AX soundbar has a helpful feature built-in called Polk Voice Adjust. Polk’s patented Voice Adjust speech-clarifying technology works with MagniFi’s integrated center-channel speaker to bring up the volume of voices over other elements of the soundtrack. For setup assistance, please reach out to us by visiting our website https://support.polkaudio.com/ PolkAudioMarketing

  • Rated 5 out of 5 stars

    Living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down sized my surround sound and love what I picked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product would not sync with our tV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really review this since it would not sync with our new Sony TV. We had to exchange for a Sony soundbar and woofer.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Hello Csll,

      We apologize for the complications you are experiencing. Please note that the Polk Audio MagniFi Max AX soundbar is equipped with HDMI eARC and is compatible with any television that has eARC. New Sony televisions are also equipped with eARC.

      If you need any assistance in the future, please don't hesitate to contact us. We hope you consider Polk Audio again in the near future.

      Sincerely,
      Polk Audio PolkAudioMarketing