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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Monitor XT35 Center Channel Speaker for its sound quality, making TV and movie experiences better in 5.1 systems. The speaker is also appreciated for its compact size and low profile. Additionally, customers find the speaker aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 149 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Frustration and a BIG MISTAKE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Polk Audio ST35 speaker was guaranteed by the sales agent to be compatible with the tv that I ordered. I specifically asked this question several times over because I am technology challenged and I have no way of making that assessment on my own. 3 weeks later the installers arrived. The installers informed me that the Polk XT35 speaker was not compatible with the tv and they would have to come back when we received a compatible speaker. The rest of the story gets downright ugly. I could not possibly recreate the entire scenario, but having talked with several Best Buy customer service agents who barely spoke English - the whole scenario turned into a nightmare. You can't speak to a supervisor with the authority to fix the problem. Today I believe I spoke with 4 different agents trying to get a correct speaker for our TV. Two of the agents said I would have to call back tomorrow. The other 2 just disappeared without an inkling of resolution. Why would I have to wait to get a corrected speaker tomorrow? It made no sense and seemed like a delay tactic. Most businesses take care of their mistakes upon the customer identifying the problem. Not so with Best Buy. And to top it off, the last 2 agents said I would have to go to a Best Buy store and get a remedy there. When Best Buy agents put this package together you would think they could determine with certainty the compatibility between the speaker and the TV? They were asked this question more than once. Why should I have to drive 90+ minutes each way to fix an error made by Best Buy customer service? Why should the customer be responsible to return the wrong item to the store!! And again, this would make anyone's blood boil. This is only half of the story. I hope supervisors or someone with authority actually read the chats pertaining to the order entry part of this transaction. I was so frustrated over a period of days. It turned out to be a big mistake. The TV is difficult to use, only has one remote clicker. but the picture is really nice. Turns out this TV was a big mistake as well as, buying at Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy to set up! I’m glad I made the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim size. Looks good. Great sound! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Looks, Sound quality

    Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and sound very easy to hook up to any system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great center channel speaker,

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was beginning to have a difficult time hearing dialogue from my TV speakers. This instantly corrected the issue, and now I don’t strain or struggle to hear the dialogue and movies or any TV show. It has an amazing amount of bass for being a center channel but the highs in mid range are very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great slim center channel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and small. It fits right below my TV and the it sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound. Fairly small box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than the one it is replacing. Sounds good and no rattles. Well made. First thing I listened to was a jazz piano. Sounded so good I thought a piano was in my family room. Needless to say it is crystal clear. Give it a clear signal and you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Profile, Sound quality

    Rated 5 out of 5 stars

    Very Nice Centet Channel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely Made , Sounds very good , No issue so far, Pairs well with our system ! Low Profile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job Polk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good sound from a smaller speaker cone width than my past center channel speakers. Another excellent Polk product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very clean sound at high volumes, tight bass.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to downsize the center channel speaker and was surprised it was an improvement. Tighter bass that 2 - 6.5 inch woofers. Just watched a very loud top gun and it kept up with full size fronts no problem with over driving them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The clearest and deepest sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my t30 huge upgrade didnt think its be much of a difference but it is. Im going to slowly upgrade to all .but this sound out of this is amazing. I put in justice league just to test it out. And supermans voice dieing echo so clear and loud i had to turn it down. I have 5 polk speakers 2 sony sub and 2 sony atmos this might be my new start of a junkie. I love the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a serious center channel speaker. Build quality and sound are excellent. I would have given 5 stars if it had banana plug inputs.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Hello, and thank you for your purchase. I have good news for you. The Polk Audio XT35 center channel comes equipped with Nickel-plated 5-way binding posts allowing for banana plug connection. Remove the black and red plug cover. If you require further assistance, please get in touch with support by visiting https://support.polkaudio.com/ PolkAudioMarketing

  • Pros mentioned:
    Profile, Sound quality

    Rated 5 out of 5 stars

    Sounds Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, low profile, much better sound than TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spaker has made my home system sound great. I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my first speakers I got when I decided my HTIB wasn't cutting it. Sounds great, looks cool, fits under my TV. Only problem was it opened a worm hole of me upgrading other speakers too.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Thank you so much for this feedback. We are so happy that you are having a good experience with our speakers and are honored to be a part of your listening experience. Happy listening! PolkAudioMarketing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love my choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my center channel to finalize my system on my entertainment system is was my final piece and i absolutely love the performance and how it brightens my overall sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got Great Sound it also looks good and was easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Center Channel Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was caused by the purchase of a new tv. The previous center speaker was too high. I don’t notice much improvement in the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One hell of a center channel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too freaking Good!! The front firing ports and powerful tweeters make a huge difference!! I switched out my T30 with this and it made such a huge difference! Unbelievable. Love it.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Thank you for the kind words and being a loyal Polk Audio fan. We are thrilled to be a part of your musical listening experience. PolkAudioMarketing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the Buck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to pair with a set of XT60 tower speakers and a pair of Polk audio height ( dolby atmos speakers). Crystal clear sound, loud enough to where the voices dont get drowned out by all the other audio coming from the other speakers. Best bang for the buck!

    I would recommend this to a friend
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