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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers appreciate the Sync 20 Personal USB/Bluetooth Smart Speakerphone for its exceptional sound quality, which enhances virtual meetings. The device's long battery life and portable design make it convenient for users on the go. The plug-and-play setup and dedicated Microsoft Teams button further add to its user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome wireless Soundbar/power Bank

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first unboxed this I was unsure what value it would offer. Setup was pretty simple. Just hold the Bluetooth button on the side until you hear pairing. Then you add under settings/Bluetooth in Windows or IOS. After connection I was prompted to download Plantronics Hub. This allowed me to push a firmware update and see how this thing works. I was also able to set what the Rocketship button does. In my case I chose Play/Pause. You can also launch a voice assistant or redial if your use case warrants it. After that I used it for the day making calls and playing music in the background. I heard the caller well and and they heard me just as well as when I had the phone to my ear. This added some more versatitly to my setup as I can now have just this and my cell phone and make work calls when I am working remote but also can jam to some tunes when I am not on a call. All of this while sitting at my desk vs a headset which just cuts all the sound around me out. Now I did have issues when I wanted to take a call and my dog was barking. The caller heard it pretty clear so the noise cancelling is still better on a dedicated headset. Also the music on this was pretty good. As good as a pair of computer speakers and better than my iPhone/laptops speakers but that is about it. Ultimately the price is sort of high for the value but it is pretty useful if you work in a hybrid environment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is I'm sure great. I was equally or more concerned about the microphone. I found that to be less than expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised as operating via blue tooth, but the model I was sold was not blue tooth enabled.

    No, I would not recommend this to a friend
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