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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7660 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 7,660 reviews
  • Rated 5 out of 5 stars

    This the better one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. I found the one I replaced this one with but never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a truck driver thats always on the go and bonus feature it connects to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earpiece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, easily fit around your ear with comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all kinds of Bluetooth and this Bluetooth works best of all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to be used for computer and work. Not a fan on how it charges. Sound quality of Don standard. Callers say i sound like I’m in a tunnel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics voyager 5220

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product of very good quality I recommend it wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber part on the Earpiece fell apart and I’m unable to take it off to switch it out… Charging port cover was so hard to open Battery life sucks! I bought the in ear because when I have my hair done in certain styles the over the head headset don’t fit Not comfortable Would not recommend I’m a dump truck driver the sound/noise quality wasn’t bad… the design sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth my husband loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband s birthday and he loves it and to big nor small just perfect I love Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Awesome For Driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , it's awesome for driving it's awesome for hands free usage. The technology in this device is off the chain. By far it's the best product in its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best if not the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many bluetooths for over a decade and plantronics Voyager series are by far the best for the last 11 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality, noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Everyone should have one truckers,Grandmothers and so forth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds distorted at times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some callers complain of a distorted microphone on the other end, speaker in earpiece sounds static at times as if the speaker is blown out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I'm not comfortable with it .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this bluetooth headphone(the last product) since 2015 it's easy and simple to make a phone call and radial but this one is'not good enough also It's has a voice problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Técn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. . . .. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about not hearing it’s loud and clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    have needed purchased 5 over the last 4 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to purchase 4 of the same headsets over the last 5 years because usually they stop working just after the 1 year manufacturers warranty. And unfortunately Best buy doesn't offer a extended warranty on this headset any longer. Making this review on 8/19/23 I purchased my last new headset on 8/6/23 and it stopped working on me today like the last one I had for 13 months what a shame looks like I will have to exchange it for a new one and see if it lasts longer than three weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be easy to charge and easy to use. I like this company.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just had it replaced & it’s malfunctioning again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of this product has truly decreased since my original purchase... lucky for me I bought the protection plan if not I would have been a truly unhappy customer. This last replacement lasted less than a month but due to the pandemic it’s that much harder to get it replaced in store... and getting it thru the mail was another ordeal. This has to be at least 6th time I’ve had it changed plus the $20 I’m charged each time..

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Carlos and thank you for sharing your honest feedback on our Voyager 5220; However, we're deeply sorry to hear about your experience. This model is one of our best communication headsets, please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. We strongly advise you to contact our Customer Care Team, so you can explain the exact issue you're experiencing, as it could be fixed through troubleshooting. We thank you for bringing this to our attention. Please be aware this model counts with a one-year manufacturer's warranty. If you require further assistance, please contact our Team at: https://www.poly.com/us/en/support/contact plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    o

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would get another one if I can. Best Buy is great.

    I would recommend this to a friend
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