Customer Ratings & Reviews

This product was OK, however, it wasn’t quite as good as I expected to be. I do have some of the other products and I recommend those.

Love the quality of the headphones and the noise cancelling is pretty decent

Seems like a great product. I just wish I had been able to get more information about how to use it.

Good quality clear callls Noise cancelation is very Good the easy to charger to

noise cancellation is excellent,its sound is exceptional

When I got these new true wireless stereo (TWS) earbuds from Poly aka Plantronics, I was excited. Even though there’s just a plethora of TWS buds of all types, from garbage to great, and priced from a pocket change to hundreds of dollars, I was on the lookout for something that’ll replace my headset that I use everyday for my office work. Even though my current headset is quite lightweight and comfortable, plus has a killer mic, I still feel fatigued from having it on my head for almost 7-8 hours everyday. Of course I tried to use my other TWS earbuds, but the overall experience ranging from pairing, battery life, ANC, and most importantly the mic quality always did not meet my expectations. And thus when I saw Plantronics’ (aka Poly’s) offering geared towards “work and life”, I decided to try them out. And they indeed impressed me, unfortunately for things I was not expecting. The Voyager Free 60 comes in a few variations, but the one I used was the most basic ones. So even though the earbuds themselves were the same as others, the case I got was a regular case. It’s a flatter variant, and though not the smallest out there, is quite pocktable. The build quality is excellent and gave me the confidence that it won’t fall off during everyday usage. With the charge case, I got around an additional 8-9 hours of playtime, on top of the ~4 hours I got from the earbuds themselves (while using aptX codec and adaptive ANC). The earbuds latch onto the cavity inside the case via strong magnets and give a satisfying feel when I put them back. And unlike a lot of my other TWS earbuds, these started charging almost every time I threw them in. This was one of the better implementations of the charge case in my opinion. And as a cherry on top, it supports Qi wireless charging, along with the USB-C option. As for the earbuds themselves they are very well built with metal used in some places, especially the contrast-colored grills on the sides and on the bottoms. These are the stem style buds that are not the smallest ones, but don't stick out either. The aforementioned grills house some of the mics, and the side ones also double as touch control surfaces. The nozzle/ear tip shape is a bit different - elliptical instead of regular circular ones, and they are angled in a very specific way that can a hit or miss - I found them ok and fitted my ear nicely, but my wife complained that she was not getting a good comfy fit in any manner. So this can be a deciding factor for many trying this out. Besides the touch control, which is customizable via the app, there is also a button on the stem of each bud which is very useful. I always found that touch control on earbuds a bit annoying, and having those buttons is a huge win for me. As for the sound, I was very impressed. I’m not an audiophile by any means, but still prefer a nice, clean sound with some color, clarity and wideness. Since I was planning to use these for my meetings, etc. I was expecting a so-so audio quality for music listening. But the Voyager 60 showed good character - it never tried to blow me away or even compete with audio-focused earbuds, but still gave me a good experience when I was listening to Spotify during my work breaks. The bass was present, but was not overblown, and the highs were ok. The midrange is just so so, but overall I think these are tuned just OK. I don’t expect a wide soundstage out of a TWS, and even though the Voyager was not an exception, it at least was not too congested. Podcasts and audiobooks sounded excellent. The earbuds also has wear sensors, so when I removed both earbuds, whatever media was playing stopped working. The companion app gives quite a lot of controls/options, mostly geared towards work, but only 3 EQ settings to choose from. I found the “bass” worked best for me. Aside from that, the ANC and Transparency settings can be set from the app, as well as a means to update the buds. There's also a desktop app (which really tells you that these earbuds are for serious work), but I rarely used it. I installed it mostly because that’s the only way the charging case can be updated. Overall the app provides quite a lot of customization, and for tinkerers that maybe quite interesting. As for the ANC there’s basically 3 settings, On, Adaptive, and Off. The first and the last one are self explanatory, and Adaptive setting just does the on/off toggling automatically based on the environment. And when it worked, it was really handy. But oftentimes it would turn on when I, say, had a fan near me, but then if I moved my head around a bit it’d turn off. I eventually just fell back to toggling it directly via the app. As for transparency mode, it was workable. It’s not the best out there, but it did help me talk to other people while I was out and about, without me removing the earbuds. This is a convenience which I admit I didn’t appreciate at the beginning, but when I was using another set of buds I really missed it. Now comes the mic quality, and here’s where I got a bit disappointed. Being marketed as a work headset, with 3-mic array and WindSmart technology, I was expecting to get blown away by the speech quality. But unfortunately, that didn’t happen. It was not bad at all - compared to most TWS buds, it was doing a decent job. But a lot of the time, the person on the other end would ask me to speak in a louder voice (compared to how I spoke using my headset), whether I was on my laptop or my smartphone. Also, while walking outside, I found that even though it kept the wind noise down in a lot of cases, my voice also got compressed (according to the other party). I at first thought it was a unit issue, but even my replacement behaved similarly. Connectivity wise these are really good, featuring dual point Bluetooth capability. I was able to keep both my laptop and my phone connected, and switched between with drama (most of the time). With Swift/Fast pair, then show up on the devices when in pairing mode (which can be done using the case button which I love). On Android, I was able to use aptX HD codec to get better audio quality out of these. In summary, I had a good experience with the Voyager Free 60, but not exactly how I expected it to be. These are solid TWS earbuds, but just don't blow me away. At the list price, there’s just too much competition now. This would be a solid recommendation for me, if only I had an incredible experience while on calls. So close.

Amazing quality and durability Noise cancelation is best optio

Paid high dollar for these and they are junk. Low battery life if I use them. One come on telling me phone is connected but when I go to answer, it does not work. Not happy with these at all.

Excellent product although Audio is not as good as the volager 5200

At first I was not particularly impressed with the Poly Voyager Free 60 Bluetooth Earbuds. They did not stand out as anything but “OK” for my normal use such as listening to music and podcasts or making personal phone calls. This seemed disappointing for what was otherwise a high-end looking product, so I was ready to give them a mediocre 3 Star rating. I had never heard of Poly so I searched the internet to see what kind of a company it is. I soon saw that the bulk of their product line is aimed at commercial office Call-Center environments. That realization made me go back and redo my evaluation. For example, the “noise cancelling” seemed ineffective while surrounded by loud lawn equipment and car traffic when I switched noise cancelling on and off. I was also confused by the noise canceling labels such as “Transparency Mode” “Environment” and “Speech”. After testing it by calling a friend we discovered that this noise canceling seemed aimed at what the person you CALLED heard, more than what YOU heard. I had my wife chat in the background like a person in another cubicle. The person I called said he heard a reduction in my wife’s voice in the background when the feature was turned on. Going through the Poly App on my phone I discovered many features that make great sense for a call center but not for my general earbud use. SO, is the Poly Voyager Free 60 (as Strange name) for you? Absolutely yes if you are one of the thousands of people who sometimes work from home or perhaps an actual Call Center. The frequency cut-out filter might help lower the distraction of children, pets or a TV running in the background. I think that Poly should express this feature focus much more clearly in the advertising and features written on the box. FEATURES: - No wires. - 2-year limited warranty. - A separate Charging/Carrying Case that can protect and recharge the ear-buds even if you’re away from an source of electrical power. - LED lights on the Charging/Carrying Case that give the state of charge of both the ear-buds and the Charging-Carrying Case itself. - The Charging/Carrying Case’s battery can be charged by either plugging in the included USB type C cable or simply placing it on a Qi induction charger like the ones used to recharge some cell phones. - Listening time ~8 hours plus ~16 more hours available from the battery in the Charging Case. - Talking time ~5.5 hours plus ~11 more hours available from the battery in the Charging Case. - Earbud charge time 2 hours for full charge with 1hr. 12 min. talk time after 15 minutes of charge. - Charging Case Battery fully charged after 3 hours. - Good audio quality throughout the normal human voice audio frequencies are focused on, to improve phone call performance. - Includes a “Small/Medium/Large selection of ear canal sized soft ear-tips to modify the contours of the ears-buds themselves to match your unique ear size and shape for a secure fit. - Supported Bluetooth Profiles: AAC, AVRCP, HSP, HFP, SSP and sound compression Codecs like AAC, AptX, 5BC, mSBC. These allow these earbuds to connect to many Call Center devices not normally found outside those offices. INCLUDED ACCESSORY ATTACHMENTS: - 1-inch-long USB-3 to USB type C-out Adapter (If needed) to take power from a USB-3 older style charging port on a laptop or PC. - A relatively short 1-foot-long type C to type C charging cable - 580 mAh battery powered Charging/Carrying Case PROS: - Good Audio Quality - High Tech features aimed a Call Center or Home Office use. - Ear-buds can be recharged two times by the Charging Case while away from other USB power sources. CONS: - Personally, I found the Poly earbuds did not feel really secure in my ears for outside athletic activities. However, that looser feel is there to make these earbuds comfortable for 8 hours a day office use. Everyone’s ear canals are different, so one of the three sizes of removable ear tips included, my work better for you. - If the unique Poly Charging/Carrying Case is lost, there is no way to charge these Ear-Buds. It’s a common modern Earbud problem. - The Poly Website is too large a mix of full line advertising and technical support. Information on just these Voyager Free 60 Earbuds is harder to find than it needs to be. - At the time of writing this review Poly has a companion App for Apple laptops and iPads, but not for Windows Laptops or Tablets. I’m told they are working on this, but with seeing it in action I docked them a Star. CONCLUSION: - It has to be remembered that these particular Earbuds seem to be part of a Call-Center/Home Office type Ecosystem. If you are not using them in that kind of environment, they may be overkill. But if you do have a home office where you are often on calls, they have features that would be hard to find in most earbuds.

I've had several Plantronics (now Poly) products over the years and up until now, my preferred headset is a Plantronics Voyager 4300 series Bluetooth headset. These new Poly Voyager Free 60 have definitely earned a spot in my work bag. These Poly Voyager Free 60 are bluetooth earbuds. They come in a charging case, ear tips that are sized for small medium and large a USB-C charging cable with a USB-C to USB-A adapter. They feature noise cancellation, multipoint connectivity, 5.5 hours of talk time and 2 additional full charges from the case giving you a total of 16.5 hours. The case has a USB-C port for charging and is Qi Wireless Charging certified. Total charge time is about 3 hours (wired), but there is a quick charge that can give you up to 1 hour of talk time in about 15 minutes. These earbuds come with the medium ear tips installed. I found I had to switch to the small ear tips. Once I had them installed, they felt very secure in my ears. I walked two miles while playing some music and they performed very well. I have to say, they are a little weak in the bass for music playing, but if you're taking calls, they perform just fine. When selecting ear buds, my first priority is finding ear buds that you can work independently from another. Whether or not I am using the left ear bud or right ear bud on these Poly Voyager Free 60, they work without much hassle. The button and gesture functions are the same for each, but I will say that the swiping action requires you to go slower than I expected. The Active Noise Cancellation is just mediocre. It helps, but it doesn't cut out enough background sound for the wearer, however, more background noise seems to be cut out for the person on the other end of the phone call. The microphones do a good job picking up my voice for the caller at the other end. However, most of my disappointment comes from the Poly Lens app. The Poly Lens app will let you change equalizer presets, but there are only 3 presets to choose from (bright, bass and flat). There are no options to fine tune your equalizer settings. It also allows gives you the ability to get the manual, get a status of the ear buds, set the gesture action, and set the sensor action. However, I found the menu system to get to these items a bit tedious. I had to spend a bit of time drilling down the menu system just to see what was possible, but then as I started looking for some of the options to change they weren't laid out very intuitively so I had to drill down the menu choices again to find what I was looking for. One of the interesting discoveries is that while I can use the Poly Lens App on my Android phone to update the ear buds firmware, the case firmware has to be updated from a PC with the Poly Lens App installed. I've had multiple wireless earbud cases from different manufacturers and this is the first time the case needs to be connected to a PC in order to update the firmware. Even though the Poly Lens App doesn't give you a full range of features and the sound is a bit lacking in bass. These ear buds are quite decent when connected to my PC for conference calls. They enable me to walk away from my desk without snagging. They provide clear audio for conversations and block out some background noise. Therefore, they have earned a spot in my computer bag. But I really feel you can find better ear buds for a fraction of the price.

One of the standout features of these earbuds is the Active Noise Canceling technology. It effectively blocks out external noise, creating an immersive listening experience whether you're on a busy commute or in a noisy environment. The ANC can be toggled on and off, allowing you to switch to transparency mode when you need to be aware of your surroundings. Comfort is key when it comes to wireless earbuds, and the Voyager Free 60 excels in this aspect. The ergonomic design and multiple ear tip options ensure a secure and snug fit for extended periods without causing discomfort. These earbuds are also lightweight, making them perfect for long listening sessions without any ear fatigue. The sound quality is impressive, offering deep bass, clear mids, and crisp highs. Music comes to life, and the audio remains well-balanced across various genres. Additionally, the call quality is excellent, thanks to the dual-microphone setup that effectively cancels out background noise during phone calls. Battery life is another area where the Voyager Free 60 shines. With the included charging case, you get multiple extra charges, giving you up to 6 hours of playtime on a single charge and up to 24 hours when combining the case's power. This makes them ideal for all-day use, and the quick charge feature is a lifesaver for when you're in a rush. The touch controls on the earbuds are intuitive and responsive, allowing easy playback control, call management, and volume adjustment. Additionally, they have smart sensors that automatically pause/play music when you remove or insert them in your ears. The Voyager Free 60 supports Bluetooth 5.0, ensuring a stable connection with minimal dropouts. Pairing is seamless, and they maintain a strong link with your device within the specified range. While these earbuds tick many boxes, they do have a few minor drawbacks. The lack of app support means customization options are limited, which might disappoint some users looking for personalized settings. In conclusion, the Poly Voyager Free 60 True Wireless Earbuds with ANC deliver a remarkable audio experience, enhanced comfort, and practical features that cater to both music enthusiasts and professionals on the go. If you prioritize sound quality, reliable ANC, and comfort, these earbuds are an excellent choice.

Poly (formerly Plantronics) is a well-known brand for office and call center headsets. The Voyager Free 60 is a continuation of this tradition. The Voyager Free 60 earbuds are similar to Apple EarPods in that they have a long stem that contains the touch sensor, microphones, and single-action button. Charging the earbuds and case takes a couple of hours, but a quick charge of 15 minutes gives you an hour of use. The earbuds provide about 6 hours of mixed use, and the case provides two additional charges. The case can also be charged on a QI charger, which is very convenient. Three sizes of ear tips are included: medium is pre-installed on the earbuds, and small and large sizes are included in the box. The earbuds are comfortable and fit well in my ears, and I am confident that they will stay in place. The sound quality is excellent for phone calls and team meetings. My voice sounds as clear as if I were wearing a wired headset with a boom microphone. When playing music, the sound quality is comparable to my Sony and Soundcore earbuds, which is quite impressive. Keep in mind that these earbuds are designed for use with phone and meeting software, and in my opinion, they are the best available. The app displays the battery levels of the earbuds and case, and it also controls the settings and active noise cancellation (ANC). The ANC was very effective at blocking out the hum of a window air conditioner. You can also select two levels of transparency: voice and surroundings. Along with many other options, the app only has three equalizer choices: bass, flat, and bright, the bass setting provides more than ample bass for your favorite music. I would also prefer physical buttons for volume control instead of the swipe sensor, but that is just my preference. The sensor works well. Overall, I highly recommend the Poly Voyager Free 60 earbuds for work and leisure use.

The Poly Voyager Free 60 earbuds have amazing sound quality, both for calls and entertainment. The Poly buds are designed very well and are made of great quality. The Box that houses the 2 buds is designed just as well. In the past, I’ve had issues with other brands not charging in the case, due to them not seated correctly. Poly managed to fix that in more than one way…The case has a rubber formation that’s molded to to the buds, to make sure that they are seated in the case snug. There are also 3 LED lights on the front of the case that will light up when they are seated correctly. There is a button on the side of the case that you can push to check this at any time. The case is also a Qi Wireless-charging case, or you can charge it with the included USB-C cable. The buds themself, are also made of really good quality and have both touch controls and a physical button on each ear. There are 3 different size tips that snap on for most size ear openings. The buds are great for phone calls. There are 3 microphones in each ear bud to make sure the person on the other end can hear you clearly. The buds also have active noise canceling and transparency mode. They are very comfortably to wear for long periods of time, due to the form factor and balancing of the ear bud. As far as sound quality goes, the poly buds are superb. They sound amazing, and not just with music, but with everything I used them for, movies and phone calls. These have an incredible range of sound from highs and lows and sound crystal clear. They provide very good bass quality; it sounds very smooth and deep. Voices can be heard incredibly clear when making calls, and with the windsmart technology, which helps eliminate wind noise – it’s easy to talk outside. The buds do have noise cancelation, which is decent for earbuds, but noise still manages to get through. The settings for the noise cancelation and transparency modes can be tweaked in the Poly Lens app for personal preferences. You can also set the motion controls and physical buttons to function as your choice. Overall, I love the Voyager Free 60 ear buds. These are top quality ear buds in terms of both design and sound. They were engineered with great precision, making them comfortable to wear for long periods of time. Making calls is much more enjoyable now that I can easily hear the person talking, and they have no problem hearing me. Listening to music is amazing as well. I would highly recommend these to anyone looking for a great pair of ear buds.

While using this headphone for taking calls, people on the other side are not able to hear me very well. People complain that my voice is coming out as muffled on the other side or feels like I am speaking from very far. Also, when using this headphone while eating, it keeps falling off the ear.

Highlights: Pros: Comfort, fit, sound quality Cons: App features missing, bugs Full Review: I’ve been through numerous over the ear and in ear ANC and non ANC earphones. I’ve already found ‘my’ perfect over the ear ANC set and was still searching for in-ear’s. I think I might have finally found them. Packaging on these Poly Voyagers was above standard, packaged well, and arrived damage free. Setup was as simple as installing the Poly lens app on my phone, taking an earbud out of the case and putting in my ear and all was pretty much auto-magically done without even opening the directions. Speaking of taking them out of the case, the case is of nice quality and they are easy to get in and out of the case. I went straight for some tunes on my phone, checked the music quality, and was pleasantly surprised, good bass, good highs, good all around, but not quite perfect to my ears.. Now it’s time to play around a little. The android app has many customization options available but I think it is missing a couple key settings. It would be nice to have a custom 5 band(minimum) EQ instead of the 3 options, (bass, flat, bright). None of those are perfect for my ears, but I’ve settled on the bass setting. Sound quality is very good, but not quite perfect. In the ANC transparency options, it would be nice to be able to set the volume level of what is picked up by the mic and piped into the ear. There is a 3 level sidetone adjustment for when you are talking on a call, but that doesn’t seem to affect the transparency audio levels. Other than that the ANC seems to work well at shutting off my co-workers and other outside noises I dont want to hear. Besides the sound quality, the best thing about these buds for me, is the fit/comfort. This is the first set I’ve owned that I can wear for more than 30 minutes without falling out or causing ear pain. I’ve been able to wear the Poly’s for hours. If an ear does get sore, I take one out, drop it in the case and swap occasionally. They seamlessly switch from one to both to none I’ve worn these on runs and they’ve stayed mostly in place and worked well except for wind noise. The ‘street’ level noise piped in is very low, but yet the wind noise can be very loud and annoying. Hopefully this can be addressed with an update. Some minor physical adjusting was needed while running, usually just a slight ‘twist’ forward again. I did notice some ‘dropouts’ in one ear while wearing these running. I suspect it’s just the in-ear sensor (which can be set in the app). A slight readjustment of the earbud and it would be free of dropouts for a while again. I haven’t had any dropouts while wearing them around the office unless I wander too far away. The bluetooth range seems to be about average. I’ve noticed in the poly lens android app, whenever I open it, I get a warning that a case update is available, and must be done with the poly lens desktop app. When I installed the desktop app and connected the case via USB, it tells me the case is up to date and doesn’t give me any options for updating. (just a small bug I would expect can/will be fixed with an app update) The combination of a touch sensor and physical button on the earbuds is nice. I left the settings ‘stock’ in the app. Swipe for volume, press for pause is good enuf for me, anything beyond that gets to be too much to remember. Overall these ‘buds’ are great, just a couple shortcomings I think could be addressed with soft/firmware. Deducting 1 star for the shortcomings listed.

The battery life is less than 5 hours. Amplifiers background noise more than your voice

Poly (by HP), formerly Plantronics, has added another product to the fray of the multitude of Bluetooth earbuds. The Voyager Free 60 is priced competitively with other earbuds and offers reduced outside noise both on receiving and sending sides. Featuring active noise cancelling and to cut out ambient noise along with the 3 microphones on each earbud and some creative noise blocking they provide a significant amount of wind noise reduction resulting in clear conversations during calls. They are great to listen to music and offer gesture controls and buttons for convenience of controlling your tunes. Battery life is good. I haven’t timed the length of use since I don’t wear buds all day and always return them to their case when not in use but having a wireless charging solution is handy and a 15 minute charge gets you an hour of listening time, which is extremely useful. I will have my phone on the the wireless charging pad when not in use and when grabbing the phone I’ll set the earbud case on the charger to keep it topped off. There is a companion app helps fine tune the earbuds. The app has a multitude of setting which include a very limited equalizer (more for assisting call clarity), receiving or muting notifications, setting ringtone volume, setting noise cancelling, max volume settings, voice prompts and tones and also allow you to reset the buds if you need to go back to out of the box settings. I prefer earbuds without the stem because I can usually get a better fit in my ears but the Voyager has a comfortable fit due in part to the small, medium and large ear gels provided. I do love that the gels snap in place rather than rely on stretching the gel over a stem. However, I wouldn’t recommend for wear during workouts or sports because, at least for me, they would tend to fall out since they don’t extend too far into the ear canal. But for casual use and for the great noise reduction these are more than adequate making them a worthy contender to other brands.

Sound not very good battery life is weak signal drops very frequently

I have used many "true wireless" earbuds and very few actually worked as advertised. Get too far away from the case, split the pair up, interference, etc., whatever the cause, it often ended up with being complacent in what they did do well. This set is different. Everything described works flawlessly. The sound is outstanding. Calls to music to movies, all crystal clear and distortion free. Even at high volumes, which I barely use as 3/4 volume has been enough! The bass really hits and all nuances of my music truly come through. I have used these for Google Meet, phone calls and Zoom and the results are just as good, if not better, than my wired headset. I'm a Samsung user (two phones, tablet and laptop) and these are preferable to my Galaxy Buds. Another feature that usually works only in theory is the device switching. Not with these. Another note of flawless implementation. They are actually connected to two devices, switching automatically between sources as they are played, without you having to manually connect. Not only that, they know when not to switch, during calls, etc. I've only charge the case once since using (a week) and it wasn't out of necessity, just habit. So, battery, so far, has been impressive. The fit is snug and comfortable. They stay put and rarely need to be adjusted. Touch sensors are customizable and have yet to error. App adds some added features, but isn't necessary for usage. A negative is lack of a custom EQ, but I can deal with that being they sound so good out of the box. This is simply a great headset. Sound, build, and execution exceeds my expectations. They walk the walk and live up to the claims they claim.